
Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Standard Operating Procedure, Customer Support, Product Support, AI Product Strategy, AI Personalization, Customer Analysis, Personalized Service, LLM Application, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), Customer experience improvement, Data Ethics, Customer Insights, Deep Learning, Automation, Machine Learning
Intermediate · Specialization · 1 - 3 Months

Northeastern University
Skills you'll gain: Generative AI, Large Language Modeling, Supervised Learning, Artificial Intelligence, Responsible AI, Machine Learning, Healthcare Industry Knowledge, Data Ethics, AI Personalization, Predictive Analytics, Health Informatics, Data Collection, Health Information Management
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Regression Analysis, Matplotlib, Feature Engineering, Time Series Analysis and Forecasting, Jupyter, Image Analysis, Scikit Learn (Machine Learning Library), Applied Machine Learning, Tensorflow, Data Visualization, Machine Learning Algorithms, Amazon Web Services, Python Programming, Cloud Applications, Data Transformation, Predictive Modeling, Data Processing, Health Informatics, Machine Learning, Artificial Intelligence and Machine Learning (AI/ML)
Beginner · Specialization · 1 - 3 Months

CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Call Center Experience, Transaction Processing, Upselling, Retail Sales, Retail Store Operations, Customer Complaint Resolution, Cash Register Operation, Problem Solving, Conflict Management, Customer Relationship Building, Customer Inquiries, Teamwork, Communication, Time Management
Beginner · Professional Certificate · 3 - 6 Months
Knowledge Accelerators
Skills you'll gain: Power BI, Data Import/Export, Business Intelligence, Data Transformation, Microsoft Power Platform, Data Visualization, Dashboard, Data Visualization Software, Data Presentation, Microsoft Excel, Interactive Data Visualization, Data Cleansing, Microsoft Teams, Business Analytics, Data Analysis, Management Reporting, Microsoft 365, Data Modeling, Microsoft Office, Data Science
Beginner · Course · 1 - 3 Months

Duke University
Skills you'll gain: Business Analytics, Business Metrics, Analytics, Business Process Improvement, Business Intelligence, Business Process, Tableau Software, Business Analysis, Data Analysis, Key Performance Indicators (KPIs), Web Analytics, Data-Driven Decision-Making, Digital Transformation, E-Commerce, Financial Services, SQL, Decision Making
Mixed · Course · 1 - 3 Months

Skills you'll gain: Responsible AI, Data Ethics, Artificial Intelligence, Business Ethics, Risk Analysis, SAS (Software), Compliance Training, Data Integrity, Human Centered Design, Accountability, Analytics, Diversity and Inclusion, Information Privacy, Data Governance
Beginner · Course · 1 - 4 Weeks

University of California, Santa Cruz
Skills you'll gain: Data Visualization, Scientific Visualization, Data Literacy, Data Visualization Software, Animations, Data Presentation, Video Editing, Data Storytelling, Adobe After Effects, Graphics Software, Visualization (Computer Graphics), Infographics, Storyboarding, Adobe Premiere, Peer Review, Motion Graphics, Autodesk Maya, Post-Production, Computer Graphic Techniques, Professional Development
Intermediate · Course · 1 - 3 Months
University of Virginia
Skills you'll gain: Consumer Behaviour, Revenue Management, Global Marketing, Marketing Psychology, Value Propositions, Market Dynamics, Customer Insights, Strategic Marketing, Case Studies, Market Research, Behavioral Economics, Customer Demand Planning, Competitive Analysis, Decision Making, Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Copilot, Sales Strategy, Customer Analysis, Sales Pipelines, Data Cleansing, Sales Management, Sales, Customer Relationship Management (CRM) Software, Customer Insights, Data Quality, Customer Data Management, AI Personalization, Analytics, Personalized Service, Data Management, Predictive Analytics, Data-Driven Decision-Making, Data Integration
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Containerization, Docker (Software), Microservices, Authentications, OAuth, Integration Testing, Event-Driven Programming, Secure Coding, Data Migration, Application Programming Interface (API), Software Architecture, Software Design Patterns, Scalability, Systems Integration, Authorization (Computing), Transaction Processing
Intermediate · Course · 1 - 3 Months

Akamai Technologies, Inc.
Skills you'll gain: Endpoint Security, Database Systems, Computer Security Incident Management, Security Management, Ubuntu, Routing Protocols, Database Design, Application Development, Network Architecture, Linux Commands, TCP/IP, Operating Systems, Database Theory, Web Design and Development, Cascading Style Sheets (CSS), Web Development, Data Structures, Python Programming, Data Analysis, Software Development
Beginner · Professional Certificate · 3 - 6 Months