Harness the power of data and behavioral frameworks to accelerate deal velocity, boost personalization, and maintain ethical standards. This course guides you through using analytics, AI, and tech to streamline prospecting and relationship management, while solving real-world challenges like digital transformation and process automation. Special focus is given to regulatory, cultural, and ethical considerations for India and the US.

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Skills you'll gain
- Negotiation
- Customer Engagement
- Business Ethics
- Sales
- Sales Enablement
- Overcoming Objections
- Cultural Diversity
- Sales Process
- Sales Management
- Closing (Sales)
- Sales Strategy
- Lead Generation
- Law, Regulation, and Compliance
- Customer Relationship Management (CRM) Software
- Sales Presentations
- Sales Pipelines
- Sales Prospecting
- Key Performance Indicators (KPIs)
- Global Marketing
- Business Process Automation
Details to know

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December 2025
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There are 3 modules in this course
Welcome to the future of sales mastery. In this module, you’ll unlock the power of analytics, automation, and ethical tech to turbocharge your sales funnel from the first touchpoint. Discover how CRM and AI tools can streamline prospecting, allow hyper-personalized outreach, and put you miles ahead of traditional sellers. Whether targeting clients in India, the USA, or worldwide, you’ll build the technical fluency and digital reputation needed to stand out and succeed in today’s competitive, always-on marketplace.
What's included
9 videos2 readings2 assignments
In this results-focused module, you’ll transform sales activity into measurable outcomes. Master the frameworks, metrics, and automation tactics that accelerate your pipeline, empower hybrid teams, and maximize client retention. Learn how to create effortless workflows, use smart automation to free up time for strategic conversations, and operationalize key KPIs. You’ll also develop evidence-based skills to handle objections, negotiate transparently, and close even the most complex sales cycles with confidence. Step up to the next level of sales performance—faster, smarter, ethical.
What's included
7 videos2 readings2 assignments
Sales leadership today means earning trust at every touchpoint—from your first message to the final handshake. This module dives into the practical realities of selling ethically, staying compliant with Indian and US regulations, and bridging cultural divides in global business. You’ll master the tools and mindsets needed to build lasting credibility, communicate with integrity across languages, and drive engagement—especially with Indian and Spanish-speaking US clients. Get ready to become a trusted partner in every market, equipped to sell with confidence, transparency, and cultural fluency.
What's included
8 videos2 readings2 assignments
Instructor

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Frequently asked questions
To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.
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Financial aid available,
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