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Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.


Popular Customer Success Courses and Certifications


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    Starweaver

    Lean Management Fundamentals

    Skills you'll gain: Lean Manufacturing, Lean Methodologies, Process Mapping, Cross-Functional Collaboration, Kanban Principles, Process Analysis, Employee Engagement, Process Optimization, Operational Excellence, Operational Efficiency, Continuous Improvement Process, Quality Management, Process Improvement, Workflow Management, Leadership, Waste Minimization, Change Management

    4.6
    Rating, 4.6 out of 5 stars
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    79 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    S

    Starweaver

    AI Product & Process Excellence

    Skills you'll gain: Business Process Modeling, Responsible AI, AI Product Strategy, Business Process, Digital Transformation, Business Process Management, Business Process Improvement, Process Design, Business Process Automation, Google Gemini, ChatGPT, Product Management, Generative AI, Sustainable Development, Generative AI Agents, Social Impact, Sustainability Reporting, Prompt Engineering, Data Strategy, Business Strategy

    4.7
    Rating, 4.7 out of 5 stars
    ·
    24 reviews

    Intermediate · Specialization · 1 - 4 Weeks

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    J

    Johns Hopkins University

    Introduction to AI: Key Concepts and Applications

    Skills you'll gain: AI Enablement, Model Evaluation, Artificial Intelligence and Machine Learning (AI/ML), Performance Metric, Strategic Leadership, Responsible AI, Machine Learning Algorithms, Data Quality, Model Deployment, Machine Learning, Algorithms, Classification Algorithms, Artificial Neural Networks, Decision Tree Learning, Random Forest Algorithm, Resource Utilization, System Requirements, Data Management

    4.8
    Rating, 4.8 out of 5 stars
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    24 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
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    C

    Coursera

    GenAI for Sales Teams

    Skills you'll gain: Responsible AI, Sales Enablement, Sales Strategy, Sales Process, Sales Management, Sales Development, Customer experience improvement, Sales Operations, Generative AI Agents, Customer Engagement, Sales, Data-Driven Decision-Making, AI Enablement

    4.1
    Rating, 4.1 out of 5 stars
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    8 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    G

    Google

    Google UX Design (DE)

    Skills you'll gain: User Experience Design, Responsive Web Design, Storyboarding, Adobe XD, Information Architecture, UI/UX Research, Web Design, Usability Testing, Design Reviews, Figma (Design Software), User Interface and User Experience (UI/UX) Design, Prototyping, Wireframing, User Research, User Story, Presentations, Human Factors, User Centered Design, Persona (User Experience), Ideation

    4.4
    Rating, 4.4 out of 5 stars
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    58 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    V

    Vanderbilt University

    Generative AI for Kids, Parents, and Teachers

    Skills you'll gain: Prompt Engineering, Multimodal Prompts, Anthropic Claude, ChatGPT, Generative AI, Creative Thinking, Brainstorming, Game Design, Cognitive flexibility, Critical Thinking, Problem Solving, Decision Making

    4.7
    Rating, 4.7 out of 5 stars
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    109 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
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    U

    University of Maryland, College Park

    Combining and Analyzing Complex Data

    Skills you'll gain: Statistical Analysis, Data Analysis Software, STATA (Software), Data Integration, Data Ethics, Stata, R Programming, Sampling (Statistics), Statistical Modeling, Descriptive Statistics, Regression Analysis, Logistic Regression, Informed Consent

    4.2
    Rating, 4.2 out of 5 stars
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    69 reviews

    Mixed · Course · 1 - 4 Weeks

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    A

    Arm

    Getting Started with Machine Learning at the Edge on Arm

    Skills you'll gain: Embedded Systems, Tensorflow, Data Preprocessing, Artificial Intelligence and Machine Learning (AI/ML), Artificial Neural Networks, Machine Learning Algorithms, Convolutional Neural Networks, Computer Vision, Deep Learning, Image Analysis, Machine Learning, Model Deployment, Model Evaluation, Performance Tuning

    4.2
    Rating, 4.2 out of 5 stars
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    9 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
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    P

    Packt

    AZ-104: Managing Azure Identity, Governance, and Storage

    Skills you'll gain: Role-Based Access Control (RBAC), Azure Active Directory, Microsoft Azure, Active Directory, Authorization (Computing), Identity and Access Management, User Provisioning, Group Policy, Cloud Management, Cloud Security, User Accounts, Cloud Storage, Data Security, Data Storage Technologies, Encryption

    4
    Rating, 4 out of 5 stars
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    19 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Project Management Principles

    Skills you'll gain: Team Performance Management, Stakeholder Engagement, Systems Thinking, Stakeholder Management, Project Management Institute (PMI) Methodology, Team Building, Project Risk Management, Project Management, Risk Management, Leadership, Governance, Change Management, Problem Solving

    5
    Rating, 5 out of 5 stars
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    44 reviews

    Beginner · Course · 1 - 4 Weeks

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    U

    University of California, Irvine

    Introduction to Learning Transfer and Life Long Learning (3L)

    Skills you'll gain: Training and Development, Training Programs, Employee Training, Knowledge Transfer, Motivational Skills, Lifelong Learning, Willingness To Learn, Human Learning, Organizational Change, Performance Measurement, Change Management, Coaching, Learning Strategies, Overcoming Obstacles

    4.5
    Rating, 4.5 out of 5 stars
    ·
    231 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    L

    LearnQuest

    Fundamentals of Data Warehousing

    Skills you'll gain: Data Warehousing, Data Architecture, Data Storage, Extract, Transform, Load, Database Architecture and Administration, Data Integration, Star Schema, Cloud Storage, Data Mart, Database Design, Snowflake Schema, Query Languages, Metadata Management

    3.8
    Rating, 3.8 out of 5 stars
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    69 reviews

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer success courses

  • Lean Management Fundamentals: Starweaver
  • AI Product & Process Excellence: Starweaver
  • Introduction to AI: Key Concepts and Applications: Johns Hopkins University
  • GenAI for Sales Teams: Coursera
  • Google UX Design (DE): Google
  • Generative AI for Kids, Parents, and Teachers: Vanderbilt University
  • Combining and Analyzing Complex Data: University of Maryland, College Park
  • Getting Started with Machine Learning at the Edge on Arm: Arm
  • AZ-104: Managing Azure Identity, Governance, and Storage: Packt
  • Project Management Principles: Microsoft

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