Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Universidad de Palermo
Skills you'll gain: Business Economics, Market Dynamics, Economics, Economic Development, Financial Policy, Economics, Policy, and Social Studies, Market Analysis, Public Policies, Business Acumen, International Finance, Consumer Behaviour, Policy Analysis, Supply And Demand, Fiscal Management, Decision Making
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Cash Flow Forecasting, Variance Analysis, Bookkeeping, Reconciliation, QuickBooks (Accounting Software), Invoicing, Cash Flows, Financial Analysis, Auditing, Process Optimization, Document Management, Microsoft Excel, Data Transformation, Financial Reporting, Compliance Reporting, Compliance Management, AI Enablement, Automation, Data Validation, Process Engineering
Intermediate · Specialization · 3 - 6 Months

University of Maryland, College Park
Skills you'll gain: Intercultural Competence, Stakeholder Engagement, Stakeholder Communications, User Story, Empathy & Emotional Intelligence, Stakeholder Management, Persuasive Communication, Target Audience, Non-Verbal Communication, Team Performance Management, Communication Planning, Influencing, Professional Development, Leadership and Management, Strategic Communication, Data Management, Negotiation, Rapport Building, Data Presentation, Product Requirements
Beginner · Specialization · 3 - 6 Months

Macquarie University
Skills you'll gain: Supply Chain, Supply Chain Planning, Supply Chain Management, Supply Chain Systems, Strategic Sourcing, Logistics, Procurement, Logistics Management, Supplier Management, Corporate Sustainability, Sustainable Business, Risk Management, Risk Analysis, Business Technologies, Risk Mitigation, Sustainable Design
Beginner · Course · 1 - 3 Months

Knowledge Accelerators
Skills you'll gain: Data Presentation, Data Entry, Data Processing, Data Science, Organizational Skills, Business Analytics, Data Management, Business Intelligence, Microsoft 365, Productivity Software, Record Keeping, Customer Data Management, Productivity, Financial Analysis, Marketing Planning, Project Management, Event Planning
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Email Marketing, Customer Relationship Building, Dashboard, Customer experience improvement, Customer Data Management, Sales Development, Management Reporting, Integrated Marketing Communications, Sales Pipelines, Performance Reporting
Beginner · Guided Project · Less Than 2 Hours

Microsoft
Skills you'll gain: Generative AI, Microsoft Copilot, Generative Model Architectures, Generative Adversarial Networks (GANs), Natural Language Processing, AI literacy, Data Storytelling, Technical Communication, Responsible AI, Data Visualization, Data Presentation, Data Ethics, Prompt Engineering, Data Visualization Software, Data Validation, Model Evaluation, Microsoft 365, Data Science, Data Security, Critical Thinking
Beginner · Specialization · 1 - 3 Months

Vanderbilt University
Skills you'll gain: Change Management, Organizational Change, Responsible AI, AI Enablement, Business Transformation, Generative AI, Stakeholder Engagement, AI Integrations, Knowledge Transfer, Workforce Development, Stakeholder Management, Employee Training, Leadership, Initiative and Leadership
Beginner · Course · 1 - 4 Weeks

Imperial College London
Skills you'll gain: Health Promotion, Health Education, Behavioral Economics, Behavioral Health, Public Health, Applied Behavior Analysis, Social Determinants Of Health, Public Health and Disease Prevention, Health Policy, Public Policies, Cultural Diversity, Psychology, Risk Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: MySQL Workbench, Data-Driven Decision-Making, Exploratory Data Analysis, MySQL, Data Analysis, Query Languages, SQL, Analytical Skills, Database Software, Technical Communication, Relational Databases
Intermediate · Guided Project · Less Than 2 Hours

Universidad de los Andes
Skills you'll gain: Data Integration, Data Quality, Data Wrangling, Exploratory Data Analysis, Data Preprocessing, Data Transformation, Data Cleansing, Jupyter, Data Visualization, Data Analysis, Data Science, Data Management, Predictive Modeling, Python Programming
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Generative AI, Generative Model Architectures, Generative Adversarial Networks (GANs), Deep Learning, Responsible AI, Machine Learning Methods, Artificial Intelligence, Data Ethics, Machine Learning, Machine Learning Algorithms, AI literacy, Artificial Neural Networks, Convolutional Neural Networks, Regression Analysis, Law, Regulation, and Compliance, Classification Algorithms, Regulation and Legal Compliance
Build toward a degree
Beginner · Course · 1 - 4 Weeks