
Coursera
Skills you'll gain: Customer Insights, AI Personalization, Customer Analysis, Customer experience strategy (CX), Generative AI, User Feedback, Customer Data Management, Customer Engagement, Business Intelligence, Trend Analysis, Data-Driven Decision-Making, Predictive Analytics, Data Analysis, Artificial Intelligence
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Risk Management, Risk Analysis, Project Risk Management, Root Cause Analysis, Risk Mitigation, Contingency Planning, Business Risk Management, Continuous Monitoring, Brainstorming, Performance Analysis, Communication Planning, Stakeholder Management, Operational Risk, Project Management, Threat Management, Conflict Management, Risk Control, Operational Analysis, Analysis, Agile Methodology
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Systems Administration, IT Infrastructure, Lightweight Directory Access Protocols, Cloud Management, Operating System Administration, Active Directory, Server Administration, Disaster Recovery, Linux Administration, Technical Consulting, Windows Servers, Cloud Computing, Network Administration, Data Storage
Beginner · Course · 1 - 3 Months

Skills you'll gain: Responsible AI, Tensorflow, Data Ethics, AI Personalization, Customer experience improvement, PyTorch (Machine Learning Library), Network Performance Management, Artificial Intelligence and Machine Learning (AI/ML), Generative AI, Artificial Intelligence, Telecommunications, Network Architecture, Emerging Technologies, Computer Networking, Generative AI Agents, Wireless Networks, Network Protocols, Digital Communications, System Design and Implementation, Communication
Advanced · Course · 1 - 3 Months

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Growth Mindedness, Communication, Positivity, Personal Development, Optimism, Self-Awareness, Collaboration, Resilience, Emotional Intelligence, Adaptability, Problem Solving
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Accounts Receivable, QuickBooks (Accounting Software), Cash Flow Forecasting, Cash Management, Document Management, Accounting Records, Invoicing, Billing & Invoicing, Record Keeping
Beginner · Course · 1 - 4 Weeks

AI Business School
Skills you'll gain: Agentic Workflows, Prompt Engineering, AI Workflows, Generative AI Agents, Generative AI, Productivity, AI Personalization, Workflow Management, No-Code Development, Responsible AI, Risk Management, AI Orchestration, Large Language Modeling, AI Enablement, Self Service Technologies, ChatGPT, Training Programs, LLM Application, Artificial Intelligence, Innovation
Beginner · Specialization · 1 - 3 Months
University of Virginia
Skills you'll gain: Revenue Management, Global Marketing, Consumer Behaviour, Marketing Psychology, Customer Insights, Customer Analysis, Value Propositions, Case Studies, Market Dynamics, Market Research, Behavioral Economics, Competitive Analysis, Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Stakeholder Engagement, Solution Sales Engineering, Customer Engagement, Consultative Approaches, Stakeholder Communications, Product Roadmaps, Requirements Elicitation, SAP Applications, Technical Consulting, Customer Insights, Process Analysis, Business Analysis, Project Management
Beginner · Course · 1 - 3 Months

Universidades Anáhuac
Skills you'll gain: Customer Success Management, Customer Retention, Customer Engagement, Customer Relationship Management, Customer and Client Support, Customer experience improvement, Customer Data Management, Customer Relationship Management (CRM) Software, Customer Insights, Sales Management, Leadership, Performance Metric, Sales Strategy, Cross-Functional Collaboration
Beginner · Course · 1 - 3 Months

Skills you'll gain: Requirements Elicitation, Cost Estimation, Agile Project Management, Business Analysis, Stakeholder Management, Project Management, Project Risk Management, Project Scoping, Quality Management, Work Breakdown Structure, Project Management Life Cycle, Cost Management, Project Planning, Project Management Institute (PMI) Methodology, Risk Management, Project Schedules, Agile Methodology, Technical Management, Personalized Service, Learning Styles
Beginner · Specialization · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Customer Retention, Loyalty Programs, Brand Loyalty, Customer Relationship Management, Customer Insights, Marketing Analytics, Customer Acquisition Management, Marketing Effectiveness, Customer Engagement, Marketing Strategies, Return On Investment, Growth Strategies
Beginner · Course · 1 - 4 Weeks