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Conflict Management Courses

Conflict management courses can help you learn negotiation techniques, active listening skills, mediation strategies, and the dynamics of group conflict. You can build skills in identifying underlying issues, facilitating discussions, and creating win-win solutions. Many courses introduce tools like conflict assessment frameworks and communication models, that support applying these skills effectively in personal and professional settings.


Popular Conflict Management Courses and Certifications


  • Status: Free
    Free
    U

    University of Virginia

    Foundations of Diversity and Inclusion at Work TeachOut

    Skills you'll gain: Diversity Equity and Inclusion Initiatives, Workplace inclusivity, Diversity and Inclusion, Diversity Awareness, Organizational Change, Emotional Intelligence, Culture Transformation, Social Justice, Empathy, Conflict Management, Leadership, Business Strategy

    4.4
    Rating, 4.4 out of 5 stars
    ·
    153 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    Illinois Tech

    Leadership & Organization Design

    Skills you'll gain: Leadership and Management, People Management, Team Leadership, Organizational Change, Decision Making, Cultural Diversity, Conflict Management, Business Leadership, Team Management, Leadership, Virtual Teams, Cultural Sensitivity, Organizational Structure, Diversity and Inclusion, Influencing, Human Resource Strategy, Business Ethics, Negotiation, Innovation, Business Communication

    Build toward a degree

    4.7
    Rating, 4.7 out of 5 stars
    ·
    35 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    Universidad Nacional Autónoma de México

    Violencias por razones de género

    Skills you'll gain: Social Justice, Sociology, Conflict Management, Diversity Equity and Inclusion Initiatives, Cultural Diversity, Family Law, Community and Social Work

    4.8
    Rating, 4.8 out of 5 stars
    ·
    235 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    O

    O.P. Jindal Global University

    Leadership and Society

    Skills you'll gain: Crisis Management, Mediation, Negotiation, Conflict Management, Diplomacy, Leadership, Policy Analysis, Leadership Development, Social Justice, Business Ethics, Organizational Leadership, Ethical Standards And Conduct, Leadership and Management, Business Leadership, Public Policies, Strategic Leadership, Political Sciences, Economics, Policy, and Social Studies, Public Administration, Governance

    4.5
    Rating, 4.5 out of 5 stars
    ·
    32 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Preview
    Preview
    E

    Emory University

    From Freedom Rides to Ferguson: Narratives of Nonviolence in the American Civil Rights Movement

    Skills you'll gain: Community Organizing, Social Justice, Social Impact, Social Studies, Advocacy, Conflict Management, Education and Training, Civil Law, Cultural Diversity, Discussion Facilitation, Media and Communications

    4.8
    Rating, 4.8 out of 5 stars
    ·
    318 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    CVS Health

    Preparing for Your Call Center Customer Service Role

    Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, LinkedIn, Communication

    4.8
    Rating, 4.8 out of 5 stars
    ·
    57 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Alberta

    Workplace Psychological Health and Safety

    Skills you'll gain: Conflict Management, Diversity Equity and Inclusion Initiatives, Team Leadership, Workplace inclusivity, Stress Management, Organizational Leadership, Diversity and Inclusion, Mental Health, People Management, Rapport Building, Leadership, Leadership and Management, Occupational Safety And Health, Personal Development, Employee Performance Management, Emotional Intelligence, Employee Engagement, Empathy, Resilience, Communication

    4.9
    Rating, 4.9 out of 5 stars
    ·
    36 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    PMI Agile Certified Practitioner (PMI-ACP)

    Skills you'll gain: Agile Project Management, Sprint Retrospectives, Scaled Agile Framework, Agile Methodology, Emotional Intelligence, Team Management, Risk Management, User Story, Team Leadership, Initiative and Leadership, Employee Coaching, Team Building, Stakeholder Engagement, Leadership, Backlogs, Kanban Principles, Conflict Management, Earned Value Management, Stakeholder Analysis, Sprint Planning

    4.5
    Rating, 4.5 out of 5 stars
    ·
    15 reviews

    Intermediate · Specialization · 1 - 3 Months

  • Status: Preview
    Preview
    U

    Universidad de Palermo

    Finanzas y Operaciones de Marketing y Ventas

    Skills you'll gain: Marketing Operations, Sales Management, Marketing Analytics, Business Metrics, Business Operations, Marketing, Business Marketing, Sales, B2B Sales, Sales Strategy, Business, Performance Measurement, Digital Marketing, Return On Investment, Customer Relationship Building, Business Management, Financial Forecasting, Promotional Strategies, Cross-Functional Collaboration, Conflict Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    21 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of Colorado Boulder

    مهارات العمل الجماعي: التواصل الفعّال في مجموعات

    Skills you'll gain: Teamwork, Conflict Management, Negotiation, Innovation, Team Building, Collaboration, Creativity, Interpersonal Communications, Diversity Awareness, Communication, Virtual Teams, Media and Communications, Cultural Diversity, Decision Making

    4.8
    Rating, 4.8 out of 5 stars
    ·
    386 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    L

    LearnKartS

    Risk Strategy and Planning

    Skills you'll gain: Risk Management, Project Risk Management, Risk Analysis, Risk Mitigation, Communication Planning, Stakeholder Management, Project Management, Conflict Management, Stakeholder Engagement, Organizational Structure

    4.7
    Rating, 4.7 out of 5 stars
    ·
    30 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Project Execution and Control

    Skills you'll gain: Earned Value Management, Configuration Management, Communication Planning, Project Risk Management, Project Controls, Project Implementation, Conflict Management, Risk Management, Quality Assurance, Engineering Management, Communication Strategies, Project Management, Project Management Life Cycle, Business Risk Management, Risk Analysis, Scope Management, Product Quality (QA/QC), Strategic Communication, Coordinating, Quality Assurance and Control

    4.9
    Rating, 4.9 out of 5 stars
    ·
    19 reviews

    Intermediate · Course · 1 - 3 Months

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In summary, here are 10 of our most popular conflict management courses

  • Foundations of Diversity and Inclusion at Work TeachOut: University of Virginia
  • Leadership & Organization Design: Illinois Tech
  • Violencias por razones de género: Universidad Nacional Autónoma de México
  • Leadership and Society: O.P. Jindal Global University
  • From Freedom Rides to Ferguson: Narratives of Nonviolence in the American Civil Rights Movement: Emory University
  • Preparing for Your Call Center Customer Service Role: CVS Health
  • Workplace Psychological Health and Safety: University of Alberta
  • PMI Agile Certified Practitioner (PMI-ACP): Packt
  • Finanzas y Operaciones de Marketing y Ventas: Universidad de Palermo
  • مهارات العمل الجماعي: التواصل الفعّال في مجموعات: University of Colorado Boulder

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