
Skills you'll gain: Prompt Engineering, Standard Operating Procedure, Generative AI, Customer Support, ChatGPT, Product Support, AI Personalization, Customer Analysis, Personalized Service, LLM Application, Responsible AI, Customer experience improvement, Data Ethics, Customer Insights, Automation, Natural Language Processing
Intermediate · Course · 1 - 4 Weeks

United Cities and Local Governments of Africa
Skills you'll gain: Project Finance, Risk Management, Finance, Financial Policy, Fiscal Management, Case Studies, Community Development, Decision Making, Economic Development, Sustainable Development, Economics, Revenue Management, Governance, Stakeholder Engagement
Beginner · Course · 1 - 3 Months

Indian Institute for Human Settlements
Skills you'll gain: Innovation, Sustainable Development, Environmental Issue, Social Sciences, Economics, Policy, and Social Studies, Policy Analysis, Climate Change Adaptation, Systems Thinking, Emerging Technologies, Research, Big Data
Intermediate · Course · 1 - 3 Months
The University of Sydney
Skills you'll gain: Intercultural Competence, Cultural Sensitivity, Social Justice, Cultural Diversity, Diversity Awareness, Social Studies, Community Development, Public History, Anthropology, Land Management
Beginner · Course · 1 - 3 Months

University of Washington
Skills you'll gain: Responsive Web Design, Web Design, GitHub, HTML and CSS, Cascading Style Sheets (CSS), Hypertext Markup Language (HTML), Version Control, User Experience Design, User Experience, Javascript, Web Content Accessibility Guidelines, Browser Compatibility, User Story, Web Design and Development, Front-End Web Development, Web Development, Microsoft Copilot, Mobile Development, Semantic Web, Git (Version Control System)
Beginner · Specialization · 1 - 3 Months

University of Colorado System
Skills you'll gain: Simulations, C (Programming Language), Computational Thinking, Automation, Algorithms, Data Structures, Theoretical Computer Science, Programming Principles, File Management, Debugging
Beginner · Course · 1 - 4 Weeks

EIT Digital
Skills you'll gain: Sustainable Business, Corporate Sustainability, Business Transformation, Digital Transformation, Sustainable Development, Environmental Social And Corporate Governance (ESG), Governance, Innovation, Stakeholder Engagement, Business Strategies, Business Modeling, Market Opportunities
Intermediate · Course · 1 - 3 Months

Radio y Televisión Española
Skills you'll gain: Social Media Content, Social Media Strategy, Live Streaming, Photo/Video Production and Technology, Social Media Management, Content Strategy, Web Content, Media and Communications, Content Creation, Journalism, Mobile Development Tools, Research, Digital Communications, Investigation, Social Network Analysis, Trend Analysis, Verification And Validation, Facebook, Data Validation, Open Source Technology
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Education Software and Technology, End User Training and Support, Technology Solutions
Beginner · Guided Project · Less Than 2 Hours

Deep Teaching Solutions
Skills you'll gain: Student Engagement, Instructional Strategies, Learning Theory, Education Software and Technology, Discussion Facilitation, Learning Management Systems, Innovation, Digital Communications
Beginner · Course · 1 - 4 Weeks

Radio y Televisión Española
Skills you'll gain: Live Streaming, Photo/Video Production and Technology, Journalism, Mobile Development Tools, Digital Communications, Open Source Technology
Beginner · Course · 1 - 3 Months

Skills you'll gain: Customer Service, Customer experience strategy (CX), Customer Analysis, Process Mapping, Customer Insights, Process Design, Customer Support, Cross-Channel Marketing, Marketing Operations, Business Process, Web Analytics, Marketing
Beginner · Guided Project · Less Than 2 Hours