Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.
Duke University
Skills you'll gain: Data Ethics, Exploratory Data Analysis, Data-Driven Decision-Making, Logistic Regression, Statistical Modeling, R (Software), Web Scraping, Ggplot2, Model Evaluation, Statistical Reporting, Data Visualization Software, Predictive Modeling, Tidyverse (R Package), Data Visualization, Responsible AI, Data Transformation, R Programming, Data Science, Data Wrangling, Version Control
★ 4.8 (47) · Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Service Management, Information Technology Infrastructure Library, IT Service Management, IT Management, Business Relationship Management, Service Design, Organizational Structure, Strategic Partnership, Information Management, Supplier Relationship Management, Supplier Performance Management, Supplier Management, Vendor Relationship Management, Process Management, Data Management, Process Optimization, People Development, Continuous Improvement Process
★ 4.8 (135) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Hedge Accounting, Derivatives, Private Equity, Portfolio Risk, Risk Modeling, Loans, Risk Management, Regression Analysis, Accounting, Fund Accounting, Risk Analysis, Investment Management, Accounting Records, Revenue Recognition, Financial Reporting, Financial Accounting, Case Studies, Financial Analysis, Performance Measurement, Portfolio Management
★ 4.9 (82) · Beginner · Specialization · 3 - 6 Months

Johns Hopkins University
Skills you'll gain: Hardware Design, Electronic Hardware, Schematic Diagrams, Computer-Aided Design, Electronic Systems, Mechanical Design, Drafting and Engineering Design, Electronics Engineering, Electrical Engineering, 3D Modeling, Electronics, Electronic Components, Simulation and Simulation Software, Simulations, Design Software, Design Specifications, Digital Signal Processing, Verification And Validation, Open Source Technology, Data Import/Export
★ 5 (35) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Empathy, ChatGPT, Active Listening, Data Ethics, Decision Making, Stress Management, Mindfulness, Consumer Behaviour, Responsible AI, Emotional Intelligence, Goal Setting, Prompt Engineering, Health And Wellness Coaching, Human Computer Interaction, Artificial Intelligence, Critical Thinking, Data Analysis, Communication, Psychology, Generative AI
Beginner · Specialization · 3 - 6 Months

O.P. Jindal Global University
★ 4.4 (10) · Beginner · Course · 3 - 6 Months

Skills you'll gain: Scikit Learn (Machine Learning Library), Classification Algorithms, Applied Machine Learning, Model Training, Machine Learning Algorithms, Predictive Modeling, Supervised Learning, Random Forest Algorithm, Machine Learning, Unsupervised Learning, Data Analysis
★ 4.5 (20) · Beginner · Guided Project · Less Than 2 Hours

Interactive Brokers
Skills you'll gain: Environmental Social And Corporate Governance (ESG), Sustainable Development, Corporate Sustainability, Sustainability Standards, Sustainable Business, Investment Management, Environmental Regulations, Sustainability Reporting, Business Ethics, Regulatory Compliance, Environmental Issue, Regulatory Requirements, Risk Analysis, Investments, Social Impact, Water Sustainability, Corporate Strategy, Portfolio Risk, Portfolio Management, Financial Market
★ 4.5 (72) · Beginner · Course · 1 - 3 Months
Duke University
Skills you'll gain: Responsible AI, Data Ethics, Generative AI, Artificial Intelligence, AI literacy, Decision Intelligence, Machine Learning, Machine Learning Methods, Model Evaluation, Artificial Neural Networks, Information Privacy
★ 4.6 (67) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Electronic Components, Electronic Systems, Electronics, Programming Principles, Electronic Hardware, Hardware Design, Display Devices, Robotics, Data Persistence, Computer Programming Tools, Integrated Development Environments, Computer Programming, Embedded Systems, Development Environment, Automation Engineering, Simulation and Simulation Software, Digital Communications, Data Storage
★ 4.8 (13) · Beginner · Course · 3 - 6 Months

Skills you'll gain: Responsible AI, Digital Transformation, Patient Education and Support, Microsoft Azure, Collaborative Software, Health Technology, Patient Communication, Generative AI, Microsoft Teams, Data Ethics, Health Informatics, Healthcare Ethics, Medical Privacy, Care Coordination, Cloud Computing Architecture, Cloud Computing, Cloud Security, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Cloud Infrastructure, Patient-centered Care
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Team Building, Stakeholder Engagement, Communication Strategies, Stakeholder Analysis, Interpersonal Communications, Internal Communications, Discussion Facilitation
★ 4.5 (11) · Beginner · Course · 1 - 4 Weeks