Skills you'll gain: Cyber Threat Intelligence, Malware Protection, Peripheral Devices, Personally Identifiable Information, Remote Access Systems, Hardware Troubleshooting, Threat Detection, Desktop Support, Help Desk Support, Cyber Attacks, Network Support, Cloud Services, Cybersecurity, Mac OS, Computer Hardware, Microsoft Windows, Technical Support and Services, Electrical Safety, IT Management, Cloud Security

Skills you'll gain: Peripheral Devices, File Systems, Mac OS, User Accounts, Virtual Private Networks (VPN), File Management, TCP/IP, Data Security, System Configuration, Network Protocols, Operating System Administration, Network Administration, Network Support, Software Installation, General Networking, Remote Access Systems, Data Management, Unix Commands, Unix, Application Performance Management

Skills you'll gain: Agentic systems, Human Computer Interaction, UI/UX Strategy, Interaction Design, Persona (User Experience), User Experience Design, Responsible AI, AI Product Strategy, Artificial Intelligence, Automation, Trustworthiness, Machine Learning, Technology Strategies

Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Standard Operating Procedure, Customer Support, Product Support, AI Product Strategy, AI Personalization, Customer Analysis, Personalized Service, LLM Application, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), Customer experience improvement, Data Ethics, Customer Insights, Deep Learning, Automation, Machine Learning

Skills you'll gain: Patient Communication, Medical Support, Patient Education And Counseling, Mental and Behavioral Health, Medical Prescription, Health And Wellness Coaching, Exercise Science, Healthcare Ethics, Collaboration, Athletic Training, Rehabilitation, Medication Therapy Management, Health Care, Nutrition and Diet, Health Assessment, Nutrition Education, Coaching, Health Education, Nutritional Assessment, Human Development

Skills you'll gain: Network Troubleshooting, Network Performance Management, Network Monitoring, Technical Communication, Technical Support and Services, Technical Support, Network Administration, Desktop Support, Debugging, Help Desk Support, Problem Management, Network Analysis

Skills you'll gain: Customer Service, Problem Solving, Customer Support, Greeting Customers, Help Desk Support, Customer and Client Support, Critical Thinking and Problem Solving, Technical Support and Services, Customer Relationship Management, Interpersonal Communications, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management

Skills you'll gain: Endpoint Security, Database Systems, Computer Security Incident Management, Security Management, Ubuntu, Routing Protocols, Database Design, Application Development, Network Architecture, Linux Commands, TCP/IP, Operating Systems, Database Theory, Web Design and Development, Cascading Style Sheets (CSS), Web Development, Data Structures, Python Programming, Data Analysis, Software Development

Skills you'll gain: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Computer Security Incident Management, Incident Response, Professional Development, Continuous Improvement Process, Cybersecurity, Process Improvement, Performance Metric, Desktop Support, Operating Systems, Service Improvement, Computer Hardware, Cyber Attacks, Customer experience improvement, Technical Support, Customer Complaint Resolution, Lifelong Learning

Skills you'll gain: Operating System Administration, Network Troubleshooting, Computer Networking, Information Systems Security, Cloud Management, Linux, IT Infrastructure, TCP/IP, Cybersecurity, Microsoft Windows, Network Security, Network Protocols, Application Security, Systems Administration, Remote Access Systems, Desktop Support, Technical Support, Lightweight Directory Access Protocols, Help Desk Support, Software Installation

Skills you'll gain: English Language, Oral Comprehension, Verbal Communication Skills, Language Competency

Skills you'll gain: IT Service Management, Technical Support, Desktop Support, Service Level, Help Desk Support, Customer Service, System Support, End User Training and Support, Remote Access Systems, Issue Tracking, Technical Communication, Technical Documentation