
Skills you'll gain: AI Personalization, Customer Engagement, Customer experience improvement, Customer Relationship Management (CRM) Software, Customer Retention, Sales Strategy, Customer Analysis, Customer Relationship Management, Workflow Management, Customer Insights, AI Integrations, Microsoft Copilot, Debugging, Data Ethics, Trend Analysis, Information Privacy, Data Quality
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Closing (Sales), Price Negotiation, Sales Territory Management, Decision Making, B2B Sales, Negotiation, Sales Pipelines, Enterprise Sales, Sales Strategy, Sales, Stakeholder Analysis, Stakeholder Communications, Stakeholder Engagement, Stakeholder Management, Sales Prospecting, Business Communication, Planning, Strategic Decision-Making, Strategic Thinking, Data-Driven Decision-Making
Intermediate · Specialization · 3 - 6 Months
Skills you'll gain: Relationship Management, Customer Relationship Building, Rapport Building, Business Development, Customer Retention, Communication, Business Communication, Stakeholder Engagement, Organizational Development, Upselling, Active Listening
★ 4.5 (265) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Invoicing, Vendor Relationship Management, Business Workflow Analysis, Process Flow Diagrams, Business Communication, Accounts Payable and Receivable, Payment Processing, Standard Operating Procedure, Communication
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Productivity Software, Administrative Support, Sales Process, Customer Service, AI Personalization, Sales, Customer Relationship Building, Verbal Communication Skills, Process Mapping, Account Management, Microsoft Copilot, File Management, Communication, Brainstorming, Process Optimization, Scheduling, Relationship Building
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Case Studies, Customer Acquisition Management, Customer Analysis, Customer experience improvement, Customer Retention, Customer Relationship Building, Organizational Strategy, Marketing Automation, Business Strategies, Customer Service, Operational Analysis, Marketing Strategies, Portfolio Management, Analysis, Relationship Management, Business Strategy
★ 4.6 (65) · Beginner · Specialization · 1 - 3 Months
Skills you'll gain: Contract Management, Performance Analysis, Contract Review, Generative AI, Contract Compliance, Analysis, Compliance Management, Artificial Intelligence, Business Process Automation, AI Integrations, Automation, Process Optimization, Continuous Improvement Process, Operational Efficiency
★ 4.3 (10) · Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: B2B Sales, Stakeholder Engagement, Overcoming Objections, Solution Sales Engineering, Closing (Sales), Price Negotiation, Negotiation, Sales Management, Sales Presentation, Solution Selling, Active Listening, Sales Operations, Stakeholder Communications, Sales Process, Sales Pipelines, Strategic Partnership, Sales, Proposal Development, Customer and Client Support, Customer Communications Management
Intermediate · Professional Certificate · 3 - 6 Months

Rutgers the State University of New Jersey
Skills you'll gain: Supplier Management, Procurement, Case Studies, Contract Management, Risk Management, Contract Review, Vendor Contracts, Business Ethics, Risk Mitigation, Ethical Standards And Conduct
★ 4.7 (272) · Beginner · Course · 1 - 3 Months

Salesforce
Skills you'll gain: Sales Process, Sales, Salesforce, Customer Relationship Management (CRM) Software, Sales Operations, Customer Relationship Management, B2B Sales, Data Management, Customer Data Management, Databases, Business-To-Consumer
★ 4.6 (1.7K) · Beginner · Course · 1 - 4 Weeks

John Wiley & Sons
Skills you'll gain: Relationship Building, Leadership, Relationship Management, Emotional Intelligence, Organizational Leadership, Conflict Management, Recognizing Others, Business Leadership, Team Collaboration, Business Relationship Management, Constructive Feedback, Collaboration, Trustworthiness, Self-Awareness, User Feedback
Intermediate · Course · 1 - 3 Months

Airbus Beyond
Skills you'll gain: Procurement, Strategic Sourcing, Supplier Relationship Management, Contract Management, Supplier Performance Management, Negotiation, Contract Negotiation, Innovation, Value Propositions, Market Research, Market Analysis
★ 4.8 (11) · Beginner · Course · 1 - 3 Months