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    • 3 Understand Why Shaping Customer Expectations Requires A Unique Skillset
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    Results for "3. understand why shaping customer expectations requires a unique skillset"

    • Status: Free Trial
      Free Trial
      K

      Kennesaw State University

      Customer Centricity with Professor Jagdish Sheth

      Skills you'll gain: Customer Retention, Trustworthiness, Expectation Management, Corporate Sustainability, Brand Loyalty, Customer Relationship Management, Customer Insights, Customer experience strategy (CX), Environmental Social And Corporate Governance (ESG), Human Resource Strategy, Customer Relationship Building, Consultative Approaches, Diversity Marketing, Customer Analysis, Value Propositions, Socioeconomics, Business Ethics, Business Strategy, Business, Marketing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      59 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Preview
      Preview
      Y

      Yale University

      Introduction to Negotiation: A Strategic Playbook for Becoming a Principled and Persuasive Negotiator

      Skills you'll gain: Negotiation, Contract Negotiation, Conflict Management, Mediation, Leadership, Communication, Persuasive Communication, Influencing, Relationship Building, Collaboration, Game Theory, Strategic Decision-Making

      4.8
      Rating, 4.8 out of 5 stars
      ·
      5.1K reviews

      Mixed · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Create a Project Charter with Google Docs

      Skills you'll gain: Project Documentation, Lean Six Sigma, Project Management, Project Scoping, Google Docs, Timelines

      4.6
      Rating, 4.6 out of 5 stars
      ·
      640 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      Brand Management: Strategies for a Strong Brand

      Skills you'll gain: Brand Management, Branding, Brand Strategy, Brand Awareness, Brand Loyalty, Marketing Psychology, Data-Driven Decision-Making, Governance, Thought Leadership, Storytelling, Culture, Customer Engagement, Innovation, Communication

      4.7
      Rating, 4.7 out of 5 stars
      ·
      176 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      V

      Voxy

      Low Intermediate English: Shopping & Customer Service

      Skills you'll gain: Product Knowledge, Language Learning, English Language, Customer Service, Retail Sales, Customer Inquiries, Customer Complaint Resolution, Telephone Skills, Vocabulary, Writing, Verbal Communication Skills, Oral Comprehension, Business Writing, Oral Expression, Grammar, Communication

      4.6
      Rating, 4.6 out of 5 stars
      ·
      19 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Preview
      Preview
      E

      Erasmus University Rotterdam

      Advanced Valuation and Strategy - M&A, Private Equity, and Venture Capital

      Skills you'll gain: Strategic Decision-Making, Business Valuation, Private Equity, Mergers & Acquisitions, Game Theory, Strategic Thinking, Financial Analysis, Business Strategy, Return On Investment, Investment Banking, Cash Flows, Corporate Finance, Competitive Analysis

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.3K reviews

      Advanced · Course · 1 - 3 Months

    • Status: New
      New
      P

      Packt

      Vue.js 3 and Firebase for Beginners

      Skills you'll gain: Vue.JS, User Interface (UI), User Interface and User Experience (UI/UX) Design, Web Design and Development, JavaScript Frameworks, Front-End Web Development, Authentications, Web Applications, Authorization (Computing), Web Development Tools, Real Time Data, Responsive Web Design, Javascript

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Pearson

      Hadoop and Spark Fundamentals: Unit 3

      Skills you'll gain: Apache Hadoop, Apache Hive, Apache Spark, Big Data, Data Pipelines, Data Import/Export, Data Integration, Data Processing, Relational Databases, File Systems, Command-Line Interface, Configuration Management, Software Installation

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      P

      Peking University

      Chinese for HSK 3 PART II

      Skills you'll gain: Oral Comprehension, Literacy, Vocabulary, Language Competency, Grammar, Language Learning

      4.8
      Rating, 4.8 out of 5 stars
      ·
      280 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      Status: Preview
      Preview
      S

      Simplilearn

      Generative AI in Customer Service Operations Training

      Skills you'll gain: Data Ethics, Customer experience improvement, User Feedback, Generative AI, Self Service Technologies, Personalized Service, ChatGPT, Customer Support, Call Center Experience, Customer Service, Customer Insights, Automation, Business Process Automation, Artificial Intelligence, Operational Efficiency, Natural Language Processing, Data Security

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Pearson

      CompTIA Cloud CV0-003: Unit 3

      Skills you'll gain: Identity and Access Management, Cloud Security, Key Management, Network Security, Cloud Computing, Multi-Factor Authentication, Network Monitoring, Firewall, Authentications, Network Protocols, Encryption

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Build a Full Website using WordPress

      Skills you'll gain: WordPress, Content Management Systems, Web Content, Web Design and Development, Web Design, Web Development, Blogs, Content Development and Management, Social Media, Marketing, Design, Computer Science

      4.4
      Rating, 4.4 out of 5 stars
      ·
      4.2K reviews

      Advanced · Guided Project · Less Than 2 Hours

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    In summary, here are 10 of our most popular 3. understand why shaping customer expectations requires a unique skillset courses

    • Customer Centricity with Professor Jagdish Sheth: Kennesaw State University
    • Introduction to Negotiation: A Strategic Playbook for Becoming a Principled and Persuasive Negotiator: Yale University
    • Create a Project Charter with Google Docs: Coursera Project Network
    • Brand Management: Strategies for a Strong Brand: Coursera Instructor Network
    • Low Intermediate English: Shopping & Customer Service: Voxy
    • Advanced Valuation and Strategy - M&A, Private Equity, and Venture Capital: Erasmus University Rotterdam
    • Vue.js 3 and Firebase for Beginners: Packt
    • Hadoop and Spark Fundamentals: Unit 3: Pearson
    • Chinese for HSK 3 PART II: Peking University
    • Generative AI in Customer Service Operations Training: Simplilearn

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