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Results for "3. understand why shaping customer expectations requires a unique skillset"
- Status: Free Trial
Kennesaw State University
Skills you'll gain: Customer Retention, Trustworthiness, Expectation Management, Corporate Sustainability, Brand Loyalty, Customer Relationship Management, Customer Insights, Customer experience strategy (CX), Environmental Social And Corporate Governance (ESG), Human Resource Strategy, Customer Relationship Building, Consultative Approaches, Diversity Marketing, Customer Analysis, Value Propositions, Socioeconomics, Business Ethics, Business Strategy, Business, Marketing
- Status: Preview
Yale University
Skills you'll gain: Negotiation, Contract Negotiation, Conflict Management, Mediation, Leadership, Communication, Persuasive Communication, Influencing, Relationship Building, Collaboration, Game Theory, Strategic Decision-Making
Coursera Project Network
Skills you'll gain: Project Documentation, Lean Six Sigma, Project Management, Project Scoping, Google Docs, Timelines
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Brand Management, Branding, Brand Strategy, Brand Awareness, Brand Loyalty, Marketing Psychology, Data-Driven Decision-Making, Governance, Thought Leadership, Storytelling, Culture, Customer Engagement, Innovation, Communication
- Status: Free Trial
Skills you'll gain: Product Knowledge, Language Learning, English Language, Customer Service, Retail Sales, Customer Inquiries, Customer Complaint Resolution, Telephone Skills, Vocabulary, Writing, Verbal Communication Skills, Oral Comprehension, Business Writing, Oral Expression, Grammar, Communication
- Status: Preview
Erasmus University Rotterdam
Skills you'll gain: Strategic Decision-Making, Business Valuation, Private Equity, Mergers & Acquisitions, Game Theory, Strategic Thinking, Financial Analysis, Business Strategy, Return On Investment, Investment Banking, Cash Flows, Corporate Finance, Competitive Analysis
- Status: New
Skills you'll gain: Vue.JS, User Interface (UI), User Interface and User Experience (UI/UX) Design, Web Design and Development, JavaScript Frameworks, Front-End Web Development, Authentications, Web Applications, Authorization (Computing), Web Development Tools, Real Time Data, Responsive Web Design, Javascript
- Status: NewStatus: Free Trial
Skills you'll gain: Apache Hadoop, Apache Hive, Apache Spark, Big Data, Data Pipelines, Data Import/Export, Data Integration, Data Processing, Relational Databases, File Systems, Command-Line Interface, Configuration Management, Software Installation
- Status: Free Trial
Peking University
Skills you'll gain: Oral Comprehension, Literacy, Vocabulary, Language Competency, Grammar, Language Learning
- Status: NewStatus: Preview
Skills you'll gain: Data Ethics, Customer experience improvement, User Feedback, Generative AI, Self Service Technologies, Personalized Service, ChatGPT, Customer Support, Call Center Experience, Customer Service, Customer Insights, Automation, Business Process Automation, Artificial Intelligence, Operational Efficiency, Natural Language Processing, Data Security
- Status: NewStatus: Free Trial
Skills you'll gain: Identity and Access Management, Cloud Security, Key Management, Network Security, Cloud Computing, Multi-Factor Authentication, Network Monitoring, Firewall, Authentications, Network Protocols, Encryption
Coursera Project Network
Skills you'll gain: WordPress, Content Management Systems, Web Content, Web Design and Development, Web Design, Web Development, Blogs, Content Development and Management, Social Media, Marketing, Design, Computer Science
In summary, here are 10 of our most popular 3. understand why shaping customer expectations requires a unique skillset courses
- Customer Centricity with Professor Jagdish Sheth: Kennesaw State University
- Introduction to Negotiation: A Strategic Playbook for Becoming a Principled and Persuasive Negotiator: Yale University
- Create a Project Charter with Google Docs: Coursera Project Network
- Brand Management: Strategies for a Strong Brand: Coursera Instructor Network
- Low Intermediate English: Shopping & Customer Service: Voxy
- Advanced Valuation and Strategy - M&A, Private Equity, and Venture Capital: Erasmus University Rotterdam
- Vue.js 3 and Firebase for Beginners: Packt
- Hadoop and Spark Fundamentals: Unit 3: Pearson
- Chinese for HSK 3 PART II: Peking University
- Generative AI in Customer Service Operations Training: Simplilearn