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Customer Journey Courses

Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.


Popular Customer Journey Courses and Certifications


  • P

    Packt

    A Beginners Guide to Linux

    Skills you'll gain: Linux, Ubuntu, Shell Script, Linux Commands, Unix Shell, Unix Commands, Command-Line Interface, OS Process Management, File Management, Virtualization, Virtual Machines, Software Installation

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    Fundamentals of AI, Machine Learning, and Python Programming

    Skills you'll gain: NumPy, Applied Machine Learning, PyTorch (Machine Learning Library), Predictive Modeling, Matplotlib, Artificial Intelligence, Development Environment, Pandas (Python Package), Deep Learning, Python Programming, Artificial Neural Networks, Data Manipulation, Tensorflow, Regression Analysis, Exploratory Data Analysis, Computer Programming

    Beginner · Course · 3 - 6 Months

  • Status: New
    New
    Status: Preview
    Preview
    C

    Coursera

    Data Storytelling: Create Insights with Power BI & Tableau

    Skills you'll gain: Data Storytelling, Dashboard, Data Presentation, Power BI, Data Literacy, Strategic Decision-Making, Interactive Data Visualization, Tableau Software, Storytelling, Management Reporting, Data-Driven Decision-Making, Business Intelligence, User Feedback, Data Visualization, Data Visualization Software, Presentations, Constructive Feedback, Analytics, Customer Insights, Data Structures

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of California San Diego

    Bending the Curve: Climate Change Solutions 1

    Skills you'll gain: Social Justice, Social Impact, Community Organizing, Climate Change Adaptation, Climate Change Mitigation, Environmental Issue, Sustainable Development, Social Determinants Of Health, Health Disparities, Social Sciences, Environmental Policy, Environment, Media and Communications, Physical Science, Scientific Methods, Interpersonal Communications, Environmental Science

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    E

    Eindhoven University of Technology

    MaaS: Adoption and Use

    Skills you'll gain: Case Studies, Service Design, Transportation Operations, Feasibility Studies, Sustainable Systems, Sustainable Development, Data Collection, Customer Analysis, Surveys, Consumer Behaviour

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    A

    Automatic Data Processing, Inc. (ADP)

    Growing Team Members

    Skills you'll gain: Peer Review, Team Motivation, Team Leadership, People Development, Leadership Development, Mentorship, Employee Coaching, Professional Development, Team Management, Growth Mindedness, Empowerment, Storytelling, Mindfulness

    5
    Rating, 5 out of 5 stars
    ·
    6 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Building a Real-World Data Science Solution

    Skills you'll gain: AWS SageMaker, Exploratory Data Analysis, Feature Engineering, Dashboard, Interactive Data Visualization, Model Evaluation, Data Visualization, Data Pipelines, Project Documentation, Solution Delivery, Amazon Web Services, Data Analysis, Data Integration, Cloud Development, Technical Documentation, Business Intelligence, Cloud Infrastructure, Technical Communication, Automation, Project Management

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    P

    Parsons School of Design, The New School

    Aprovechar el Diseño para Detectar Oportunidades de Negocio

    Skills you'll gain: Project Portfolio Management, Design Thinking, Risk Management, Strategic Thinking, Market Opportunities, Business Modeling, Design Strategies, Business Architecture, Human Centered Design, Innovation, Customer experience strategy (CX), Creativity, Ethical Standards And Conduct

    4.8
    Rating, 4.8 out of 5 stars
    ·
    20 reviews

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Microsoft Excel استخدام المعادلات و الوظائف البسيطة فى

    Skills you'll gain: Microsoft Excel, Excel Formulas, Spreadsheet Software, Data Analysis Software, Data Analysis, Customer Analysis, Analysis, Analytical Skills, Gross Profit, Productivity Software, Business Mathematics

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    E

    Edureka

    Containerization and Orchestration

    Skills you'll gain: Docker (Software), Kubernetes, Prometheus (Software), Cloud-Native Computing, Containerization, DevOps, Scalability, System Monitoring, Application Deployment, CI/CD, Microservices, Grafana, YAML, Continuous Monitoring, Data Persistence

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    AI Foundations with Python: Build & Visualize

    Skills you'll gain: Seaborn, Matplotlib, NumPy, Scatter Plots, Statistical Visualization, Data Visualization Software, Box Plots, Histogram, Exploratory Data Analysis, Jupyter, Heat Maps, Data Manipulation, Development Environment, Python Programming

    4.6
    Rating, 4.6 out of 5 stars
    ·
    15 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    D

    Dassault Systèmes

    Virtual Factory for Education

    Skills you'll gain: Robotics, Automation Engineering, Technical Design

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer journey courses

  • A Beginners Guide to Linux: Packt
  • Fundamentals of AI, Machine Learning, and Python Programming: Packt
  • Data Storytelling: Create Insights with Power BI & Tableau: Coursera
  • Bending the Curve: Climate Change Solutions 1: University of California San Diego
  • MaaS: Adoption and Use : Eindhoven University of Technology
  • Growing Team Members: Automatic Data Processing, Inc. (ADP)
  • Building a Real-World Data Science Solution : Coursera
  • Aprovechar el Diseño para Detectar Oportunidades de Negocio: Parsons School of Design, The New School
  • Microsoft Excel استخدام المعادلات و الوظائف البسيطة فى : Coursera
  • Containerization and Orchestration: Edureka

Skills you can learn in Marketing

Market (economics) (28)
Social Media (15)
Marketing Strategy (14)
Analytics (13)
Brand (13)
Digital Marketing (13)
Marketing Analytics (11)
Plan (11)
Advertising (9)
Modeling (9)
Social Media Marketing (9)
Brand Management (7)

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

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