Skills you'll gain: Design Thinking, Customer experience strategy (CX), Agile Product Development, Product Strategy, Product Management, User Research, Service Design, Value Propositions, Product Roadmaps, Customer Insights, User Story, Innovation, Market Opportunities, Customer Retention, Growth Strategies, Market Analysis

Skills you'll gain: User Feedback, Employee Surveys, Customer Insights, Customer experience improvement, Microsoft 365, Market Research, User Research, Target Audience, Key Performance Indicators (KPIs), Data Analysis Software, Marketing

Skills you'll gain: Digital Transformation, Data Strategy, Data Quality, Data Modeling, Data Governance, Business Transformation, Business Intelligence, Data Management, Data-Driven Decision-Making, Competitive Intelligence, Business Analytics, Information Management, Data Literacy, Data Analysis, Big Data, Business Strategy, Data Visualization, Artificial Intelligence

Skills you'll gain: User Experience Design, Design Thinking, User Experience, Customer experience strategy (CX), Solution Design, Business Intelligence, User Interface (UI) Design, User Story, Customer Analysis, Collaborative Software

Skills you'll gain: Prompt Engineering, Large Language Modeling, LLM Application, ChatGPT, Generative AI, Responsible AI, Healthcare Ethics, Public Health, Data Ethics, Health Policy, Health Informatics, Medical Science and Research, Artificial Intelligence, Microsoft Copilot, Emerging Technologies

Skills you'll gain: Artificial Intelligence and Machine Learning (AI/ML), Google Cloud Platform, Digital Transformation, Responsible AI, Business Transformation, Data Quality, Business Intelligence, Analytics, Applied Machine Learning, Cloud API

Skills you'll gain: Threat Modeling, Data Loss Prevention, Mobile Security, DevSecOps, MLOps (Machine Learning Operations), Vulnerability Scanning, Incident Response, LLM Application, Security Engineering, Anomaly Detection, Application Security, Responsible AI, Security Controls, Data Security, CI/CD, Infrastructure Security, Continuous Monitoring, Penetration Testing, Process Optimization, Vulnerability Assessments

Skills you'll gain: Restful API, Flask (Web Framework), Application Deployment, Web Applications, Python Programming, AI Enablement, Server Side, Artificial Intelligence, Code Review, Integrated Development Environments, Programming Principles, Unit Testing, Natural Language Processing

Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Personalized Service, Customer Relationship Building, Verbal Communication Skills, Communication, Empathy, Active Listening

Skills you'll gain: Prompt Engineering, Generative AI, AI Personalization, Large Language Modeling, Artificial Intelligence, ChatGPT, AI Enablement, Training Programs, AI Workflows, Personalized Service, LLM Application, Customer Service, Customer experience improvement, Ideation, Business Transformation, Innovation

Skills you'll gain: Product Support, Help Desk Support, Cloud Management, Technical Support, Service Level, Technical Communication, Cloud Services, Issue Tracking, Data Loss Prevention

Skills you'll gain: ChatGPT, OpenAI API, LLM Application, Prompt Engineering, Customer Service, Customer Support, Application Programming Interface (API), User Flows, Test Case, Python Programming, Development Environment, Debugging