Skills you'll gain: Prompt Engineering, Customer Retention, Customer Acquisition Management, User Feedback, Responsible AI, Customer Service, Customer experience strategy (CX), Customer Success Management, Customer Engagement, Generative AI, Customer Support, Customer Analysis, AI Personalization, ChatGPT, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics

Skills you'll gain: Performance Metric, Open Mindset, Team Management, Organizational Strategy, Collaboration

Skills you'll gain: Deductive Reasoning, Cognitive flexibility, Logical Reasoning, Critical Thinking, Analytical Skills, Open Mindset, Systems Thinking, Problem Solving, Decision Making, Self-Awareness

Skills you'll gain: Digital Transformation, Google Cloud Platform, Google Workspace, Collaborative Software, Cloud Management, Cost Management, Cloud Applications, Artificial Intelligence and Machine Learning (AI/ML), Application Development, Cloud Infrastructure, Cloud Computing, IT Infrastructure, Cloud Security, Data Storage

Skills you'll gain: Risk Analysis, Cyber Risk, Risk Appetite, Cyber Governance, Risk Management, Regulatory Compliance, Cyber Security Strategy, Cybersecurity, Governance, Threat Management, Enterprise Risk Management (ERM), Continuous Monitoring, Governance Risk Management and Compliance, Strategic Decision-Making, Insurance, Risk Modeling, Compliance Management, Threat Modeling, Business Risk Management, Business Communication

Skills you'll gain: Employee Surveys, Surveys, User Feedback, Security Awareness, Cloud Security, Business Software, Data Sharing, Email Automation, Collaborative Software, Business Technologies

Skills you'll gain: Sarbanes Oxley Act (SOX) Compliance, Governance, Financial Regulations, Regulatory Compliance, Compliance Management, Business Ethics, Risk Management, Stakeholder Management, Corporate Strategy, Internal Controls, Accountability, Auditing, Compensation Management

Skills you'll gain: AWS Identity and Access Management (IAM), Amazon CloudWatch, Amazon Elastic Compute Cloud, Amazon S3, AWS CloudFormation, Amazon Web Services, Identity and Access Management, Cloud Hosting, AWS Kinesis, Cloud Applications, Amazon DynamoDB, Secure Coding, Cloud Deployment, Command-Line Interface, Cloud Development, Scalability, Microservices, Serverless Computing, Application Programming Interface (API), Data Storage Technologies

Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Sales Process, Business Software, Sales Enablement, Sales Development, Sales Pipelines, Sales Operations, Sales Management, Sales Training, Sales, Sales Strategy, Automation, Workflow Management, Mobile Banking, Business Process Automation, Dashboard, Real Time Data, Data-Driven Decision-Making

Skills you'll gain: Tax Compliance, Tax Laws, Compliance Reporting, Compliance Management, Regulatory Compliance, Corporate Tax, Tax, Document Management, International Finance

Skills you'll gain: Climate Change Mitigation, Energy and Utilities, Engineering, Systems Of Measurement, Environment, Mathematical Modeling, Sustainable Technologies, Environmental Engineering, Environmental Science, Physics, Economics

Skills you'll gain: Financial Statements, Financial Statement Analysis, Balance Sheet, Financial Analysis, Financial Accounting, Budgeting, Financial Management, Financial Planning, Health Care Administration, Performance Analysis, Capital Markets