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  • It Service Management

Results for "it service management"


  • Status: New
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    M

    Microsoft

    Microsoft Sales Toolkit with Generative AI

    Skills you'll gain: Prompt Engineering, AI Personalization, Microsoft Copilot, Sales Process, Customer Engagement, Customer experience improvement, Customer Retention, Selling Techniques, Customer Relationship Management, Workflow Management, Sales Presentations, Data Security, Verbal Communication Skills, Product Knowledge, Sales Strategy, Sales Prospecting, Sales, Customer Insights, Data Ethics, General Sales Practices

    Advanced · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    R

    Rice University

    Finance for Non-Finance Professionals

    Skills you'll gain: Capital Budgeting, Cash Flows, Finance, Financial Analysis, Business Valuation, Return On Investment, Financial Management, Corporate Finance, Case Studies, Investment Management, Risk Analysis, Financial Accounting, Capital Markets

    4.8
    Rating, 4.8 out of 5 stars
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    2.8K reviews

    Beginner · Course · 1 - 3 Months

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    Coursera

    Solve Tree Problems with Java Recursion

    Skills you'll gain: Performance Tuning, Java, Enterprise Application Management, Computational Thinking, Algorithms, Data Structures, Scalability, Programming Principles, Debugging, Management Consulting, Mitigation, Project Implementation

    Advanced · Course · 1 - 4 Weeks

  • Status: Free Trial
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    Macquarie University

    Storytelling and influencing: Communicate with impact

    Skills you'll gain: Persuasive Communication, Storytelling, Influencing, Communication, Leadership, Verbal Communication Skills, Stakeholder Communications, Public Speaking, Communication Strategies, Interpersonal Communications, Meeting Facilitation, Executive Presence, Strategic Communication, Discussion Facilitation, Team Leadership, Active Listening

    4.8
    Rating, 4.8 out of 5 stars
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    2.4K reviews

    Mixed · Course · 1 - 3 Months

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    Coursera

    Process Improvement and Fix Failures

    Skills you'll gain: Process Improvement, Performance Improvement, Continuous Improvement Process, Process Analysis, Case Studies, Corrective and Preventive Action (CAPA), Problem Management, Root Cause Analysis, Document Management

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    U

    University at Buffalo

    Electric Power Systems

    Skills you'll gain: Electrical Substation, Electrical Power, Electric Power Systems, Electrical Systems, Energy and Utilities, Basic Electrical Systems, Electrical Equipment, Electrical Safety, Low Voltage, High Voltage, Sustainable Technologies

    4.7
    Rating, 4.7 out of 5 stars
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    7.7K reviews

    Beginner · Course · 1 - 4 Weeks

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    EDUCBA

    Master Scrum Fundamentals for PSM-I Certification Success

    Skills you'll gain: Agile Methodology, Scrum (Software Development), Agile Project Management, Sprint Retrospectives, Sprint Planning, Case Studies, Performance Improvement, Performance Analysis, Product Development, Continuous Improvement Process

    Beginner · Course · 1 - 4 Weeks

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    The University of Hong Kong

    ESG Essentials: Sustainable Business Strategies

    Skills you'll gain: Environmental Social And Corporate Governance (ESG), Sustainable Business, Business Ethics, Governance, Corporate Sustainability, Sustainable Development, Environment and Resource Management, Business Leadership, Ethical Standards And Conduct, Environmental Issue, Sustainability Reporting, Social Impact, Stakeholder Engagement, Diversity and Inclusion, Finance, Business Development, Climate Change Mitigation

    Beginner · Course · 1 - 3 Months

  • Status: New
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    Coursera

    Reconcile and Analyze Financial Records Effectively

    Skills you'll gain: Reconciliation, QuickBooks (Accounting Software), Spreadsheet Software, Accounting Records, Investigation, Variance Analysis, Financial Statements, Accounts Payable, Financial Controls, Financial Auditing, Fraud detection, Analysis, Verification And Validation, Payment Processing

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
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    S

    Sciences Po

    Politics and Economics of International Energy

    Skills you'll gain: Oil and Gas, Energy and Utilities, Climate Change Mitigation, International Relations, Environmental Issue, Electric Power Systems, Natural Resource Management, Environmental Policy, Economics, Political Sciences, Market Dynamics, Sustainable Development

    4.7
    Rating, 4.7 out of 5 stars
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    1.9K reviews

    Beginner · Course · 1 - 3 Months

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    Coursera

    Build AI Apps Like a Pro: No-Code Tools for Beginners

    Skills you'll gain: User Story, Prompt Engineering, No-Code Development, User Feedback, Technical Communication, Application Deployment, AI Security, Performance Tuning, Data Wrangling, Version Control, Business Process Automation, API Testing, DevSecOps, Site Reliability Engineering, Integration Testing, Application Security, Application Programming Interface (API), Agile Methodology, LLM Application, Data Integration

    Intermediate · Specialization · 3 - 6 Months

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    CertNexus

    IRBIZ: Incident Response for Business Professionals

    Skills you'll gain: Incident Response, Computer Security Incident Management, Security Management, Incident Management, Cyber Risk, Regulatory Compliance, Compliance Management, Information Systems Security, Cyber Security Strategy, Cybersecurity, Enterprise Security, Federal Information Security Management Act, Law, Regulation, and Compliance, Regulation and Legal Compliance, Payment Card Industry (PCI) Data Security Standards, Computer Security, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Network Security, Sarbanes Oxley Act (SOX) Compliance, General Data Protection Regulation (GDPR)

    Mixed · Course · 1 - 3 Months

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In summary, here are 10 of our most popular it service management courses

  • Microsoft Sales Toolkit with Generative AI: Microsoft
  • Finance for Non-Finance Professionals: Rice University
  • Solve Tree Problems with Java Recursion: Coursera
  • Storytelling and influencing: Communicate with impact: Macquarie University
  • Process Improvement and Fix Failures: Coursera
  • Electric Power Systems: University at Buffalo
  • Master Scrum Fundamentals for PSM-I Certification Success: EDUCBA
  • ESG Essentials: Sustainable Business Strategies : The University of Hong Kong
  • Reconcile and Analyze Financial Records Effectively: Coursera
  • Politics and Economics of International Energy: Sciences Po

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