• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • It Service Management

Results for "it service management"


  • Status: New
    New
    Status: Free Trial
    Free Trial
    M

    Microsoft

    Introduction to Sales and AI Fundamentals

    Skills you'll gain: Prompt Engineering, Sales Process, Sales Presentations, Verbal Communication Skills, Product Knowledge, Communication, Sales, Non-Verbal Communication, Sales Strategy, Microsoft Copilot, Generative AI Agents, Personalized Service, Customer Relationship Management (CRM) Software, AI Enablement

    Advanced · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    C

    Coursera

    5G Open RAN Essentials: Architecture & Ecosystem Basics

    Skills you'll gain: Wireless Networks, Network Architecture, General Networking, Interoperability, Telecommunications, Emerging Technologies, Automation, Cloud Deployment, Strategic Thinking, Vendor Management, Cost Reduction, Innovation, Scalability

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Analyze Investment Banking Operations: Fixed Income & FX

    Skills you'll gain: Financial Market, Risk Mitigation, Cash Management, Capital Markets, Financial Analysis, Market Liquidity, Financial Trading, Analysis, Risk Management, Risk Management Framework, Working Capital, Risk Modeling, Market Data, Lending and Underwriting, Securities (Finance), Market Trend, Investment Banking, Investment Management, Fixed Asset, Return On Investment

    Beginner · Specialization · 1 - 3 Months

  • N

    Northeastern University

    Master of Science in Information Systems

    Skills you'll gain: Database Design, Software Quality Assurance, Enterprise Architecture, Open Web Application Security Project (OWASP), Data Governance, User Research, Stakeholder Engagement, Algorithms, Agile Software Development, Software Development Life Cycle, Unified Modeling Language, Software Architecture, Cybersecurity, Responsive Web Design, Java, Cascading Style Sheets (CSS), Agile Methodology, Object Oriented Programming (OOP), Data Structures, Data Ethics

    Earn a degree

    Degree · 1 - 4 Years

  • Status: New
    New
    Status: Free Trial
    Free Trial
    L

    Logical Operations

    Crystal Reports: Subreports and Drill-Downs

    Skills you'll gain: Management Reporting, Business Reporting, Data Presentation, Process Validation, Report Writing, Data Sharing, Microsoft Access, Dashboard, Business Intelligence Software, Data Integration, Consolidation, Business Intelligence, Data Analysis Software, Data Analysis, Editing, Microsoft Office

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Decide with Data: Boost Patient Outcomes

    Skills you'll gain: Health Informatics, Data Analysis, Patient-centered Care, Analytics, Descriptive Analytics, Data Storytelling, Data-Driven Decision-Making, Data Presentation, Clinical Data Management, Statistical Methods, Probability & Statistics

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    E

    Edureka

    LLM Engineering: Prompting, Fine-Tuning, Optimization & RAG

    Skills you'll gain: Retrieval-Augmented Generation, Prompt Engineering, Multimodal Prompts, Prompt Patterns, Prompt Engineering Tools, LLM Application, Model Evaluation, LangChain, Large Language Modeling, Hugging Face, Transfer Learning, Model Deployment, Responsible AI, Performance Tuning, AI Workflows, Generative AI, LangGraph, Embeddings, Context Management, Vector Databases

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of California, Santa Cruz

    C for Everyone, Part 1: Programming Fundamentals

    Skills you'll gain: Programming Principles, Software Documentation

    4.5
    Rating, 4.5 out of 5 stars
    ·
    6.8K reviews

    Beginner · Course · 1 - 3 Months

  • U

    University of Colorado Boulder

    Master of Science in Electrical and Computer Engineering

    Skills you'll gain: User Story, New Product Development, Real-Time Operating Systems, Model Based Systems Engineering, Model Evaluation, Field-Programmable Gate Array (FPGA), Failure Analysis, Sustainable Business, Data Mining, Delegation Skills, Object Oriented Design, Sampling (Statistics), Proposal Writing, Supplier Management, Accountability, Data Ethics, Sustainability Reporting, Database Design, Generative AI, Sustainable Design

    Earn a degree

    Degree · 1 - 4 Years

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Automate WIP Limits for Agile Projects

    Skills you'll gain: Slack (Software), Workflow Management, Agile Project Management, Agile Methodology, Scrum (Software Development), Business Process Automation, Scenario Testing, Process Improvement

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    N

    Northwestern University

    Modern Robotics: Mechanics, Planning, and Control

    Skills you'll gain: Robotics, Machine Controls, Control Systems, Automation Engineering, Mathematical Modeling, Mathematical Software, Simulation and Simulation Software, Engineering Calculations, Engineering, Mechanics, Mechanical Engineering, Artificial Intelligence, Vibrations, Applied Mathematics, Engineering Analysis, Automation, Virtual Environment, Torque (Physics), Graph Theory, Matlab

    4.7
    Rating, 4.7 out of 5 stars
    ·
    1.2K reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Preview
    Preview
    N

    Nanyang Technological University, Singapore

    Introduction to Forensic Science

    Skills you'll gain: Criminal Investigation and Forensics, Scientific Methods, Chemistry, Blood Collection, Investigation, Case Studies, Biochemistry, Analytical Chemistry, Pharmacology, Laboratory Testing, Pathology, Molecular Biology, Deductive Reasoning, Estimation

    4.9
    Rating, 4.9 out of 5 stars
    ·
    2.8K reviews

    Mixed · Course · 1 - 3 Months

Searches related to it service management

itsm foundations: optimizing it service management
it service management: career guide
itil v4 introduction to service management concept
itil v4 details of four dimensions of service management
1…227228229…834

In summary, here are 10 of our most popular it service management courses

  • Introduction to Sales and AI Fundamentals: Microsoft
  • 5G Open RAN Essentials: Architecture & Ecosystem Basics: Coursera
  • Analyze Investment Banking Operations: Fixed Income & FX: EDUCBA
  • Master of Science in Information Systems: Northeastern University
  • Crystal Reports: Subreports and Drill-Downs: Logical Operations
  • Decide with Data: Boost Patient Outcomes: Coursera
  • LLM Engineering: Prompting, Fine-Tuning, Optimization & RAG: Edureka
  • C for Everyone, Part 1: Programming Fundamentals: University of California, Santa Cruz
  • Master of Science in Electrical and Computer Engineering: University of Colorado Boulder
  • Automate WIP Limits for Agile Projects: Coursera

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok