• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Service Skills

Results for "customer service skills"


  • Status: Preview
    Preview
    S

    Simplilearn

    Infrastructure as a Service Training for Beginners

    Skills you'll gain: Infrastructure as Code (IaC), Puppet (Configuration Management Tool), Terraform, Ansible, Cloud Platforms, DevOps, Infrastructure As A Service (IaaS), Configuration Management, IT Automation, Cloud Infrastructure, AWS CloudFormation, YAML, Automation

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Create a Customer Satisfaction Survey with Typeform

    Skills you'll gain: Survey Creation, User Feedback, Customer experience improvement, Customer Insights, User Accounts, Marketing, Business

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    C

    Codio

    Cloud Computing Primer: Platform as a Service (PaaS)

    Skills you'll gain: Cloud Deployment, Platform As A Service (PaaS), Cloud Platforms, Public Cloud, Application Development, Application Deployment, Cloud Computing, Cloud Services, Cloud Applications, Software As A Service, Private Cloud, DevOps, Agile Methodology

    4.6
    Rating, 4.6 out of 5 stars
    ·
    11 reviews

    Beginner · Course · 1 - 4 Weeks

  • A

    Alfaisal University | KLD

    مهارات البيع الاحترافية | Professional Selling Skills

    Skills you'll gain: Overcoming Objections, Sales, Negotiation, Sales Process, Product Knowledge, Rapport Building, Communication, Value Propositions, Persuasive Communication, Customer Relationship Building, Customer Service, Needs Assessment, Active Listening, Empathy

    4.6
    Rating, 4.6 out of 5 stars
    ·
    51 reviews

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Azure SQL Data Warehouse Synapse Analytics Service

    Skills you'll gain: Azure Synapse Analytics, Data Migration, Microsoft Azure, Data Warehousing, SQL Server Integration Services (SSIS), Microsoft SQL Servers, Cloud Security, Performance Tuning, System Configuration, Cloud Storage, Cloud Computing Architecture, Data Security, Apache Spark, Data Integration

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera

    Python NLTK for Beginners: Customer Satisfaction Analysis

    Skills you'll gain: Text Mining, Unstructured Data, Data Analysis, Natural Language Processing, Pandas (Python Package), Data Manipulation, Data Preprocessing, Python Programming

    4.8
    Rating, 4.8 out of 5 stars
    ·
    12 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    C

    Codio

    Cloud Computing Primer: Infrastructure as a Service (IaaS)

    Skills you'll gain: Infrastructure As A Service (IaaS), Cloud Deployment, Cloud Infrastructure, Cloud Services, Cloud Computing, Service Level Agreement, Cloud Computing Architecture, Cloud Platforms, Virtualization, Application Deployment, User Provisioning

    4.7
    Rating, 4.7 out of 5 stars
    ·
    21 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    P

    Packt

    JTBD Playbook: Align Strategy with Customer Needs

    Skills you'll gain: Design Thinking, Customer experience strategy (CX), Agile Product Development, Product Strategy, Product Management, User Research, Service Design, Value Propositions, Product Roadmaps, Customer Insights, User Story, Innovation, Market Opportunities, Customer Retention, Growth Strategies, Market Analysis

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    P

    Packt

    Master in Microsoft Power BI Desktop and Service

    Skills you'll gain: Power BI, Data Analysis Expressions (DAX), Data Transformation, Business Intelligence, Data Modeling, Interactive Data Visualization, Data Manipulation, Dashboard, Data Visualization Software, Microsoft Excel, SQL Server Reporting Services, Data Warehousing, Data Sharing, Data Integration

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Cisco Learning and Certifications

    Implementing BGP in a Service Provider Network

    Beginner · Course · 1 - 3 Months

  • A

    Alfaisal University | KLD

    مهارة مخاطبة الجمهور | Public Speaking Skills

    Skills you'll gain: Public Speaking, Verbal Communication Skills, Communication, Composure

    4.7
    Rating, 4.7 out of 5 stars
    ·
    172 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of California, Davis

    Basic English Skills: Health & Wellness

    Skills you'll gain: Vocabulary, Grammar, Oral Comprehension, Language Competency, Literacy, English Language, Language Learning

    4.8
    Rating, 4.8 out of 5 stars
    ·
    24 reviews

    Beginner · Course · 1 - 4 Weeks

Searches related to customer service skills

customer service essentials: 20 skills for happy clients
communication skills for customer service
1…242526…834

In summary, here are 10 of our most popular customer service skills courses

  • Infrastructure as a Service Training for Beginners: Simplilearn
  • Create a Customer Satisfaction Survey with Typeform: Coursera
  • Cloud Computing Primer: Platform as a Service (PaaS): Codio
  • مهارات البيع الاحترافية | Professional Selling Skills: Alfaisal University | KLD
  • Azure SQL Data Warehouse Synapse Analytics Service: Packt
  • Python NLTK for Beginners: Customer Satisfaction Analysis: Coursera
  • Cloud Computing Primer: Infrastructure as a Service (IaaS): Codio
  • JTBD Playbook: Align Strategy with Customer Needs: Packt
  • Master in Microsoft Power BI Desktop and Service: Packt
  • Implementing BGP in a Service Provider Network: Cisco Learning and Certifications

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok