Skills you'll gain: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Computer Security Incident Management, Incident Response, Professional Development, Continuous Improvement Process, Cybersecurity, Process Improvement, Performance Metric, Desktop Support, Operating Systems, Computer Hardware, Cyber Attacks, Customer experience improvement, Technical Support, Customer Complaint Resolution, Digital Transformation, Lifelong Learning

Skills you'll gain: AWS Identity and Access Management (IAM), Amazon Web Services, Identity and Access Management, Cloud Security, Network Security, Threat Detection, Amazon S3, Infrastructure Security, Data Security, Security Management, Vulnerability Management, Vulnerability Assessments, Key Management, Distributed Denial-Of-Service (DDoS) Attacks, Encryption

Skills you'll gain: Design Thinking, Stakeholder Analysis, Human Centered Design, User Experience, Persona Development, Process Mapping, Value Engineering, User Research, Customer experience improvement, Qualitative Research, Customer Insights, Strategic Thinking, Innovation, Interviewing Skills

Skills you'll gain: Hardware Troubleshooting, Computer Hardware, Digital Transformation, Technical Support, System Support, Servers, Network Security, Data Security, IT Infrastructure, Operating Systems, Data Storage, Computer Networking

Skills you'll gain: Google Gemini, Generative AI, Collaborative Software, Anthropic Claude, Innovation, AI Enablement, Business Process Automation, Workflow Management, Content Creation, Productivity Software, Application Design, Video Production, Prototyping

Skills you'll gain: Intellectual Property, Adobe Express, Adobe Firefly, Entrepreneurship, Business Planning, Marketing Communications, Adobe Creative Cloud, Marketing, Campaign Management, Adobe Acrobat, Creative Problem-Solving, Presentations, Creative Thinking, Creativity, Content Creation, Social Media, Branding, Digital Content, Client Services, A/B Testing

Skills you'll gain: Agentic Workflows, AI Workflows, Productivity, AI Orchestration, AI Personalization, AI Enablement, AI Product Strategy, Responsible AI, Business Technologies, Innovation, Operational Efficiency

Skills you'll gain: AWS Kinesis, Amazon Web Services, Amazon CloudWatch, AWS Identity and Access Management (IAM), Distributed Denial-Of-Service (DDoS) Attacks, Cloud Security, Data Security, Amazon S3, Authentications, AWS CloudFormation, Key Management, Microservices, Real Time Data, Encryption

Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Cloud Security, Data Security, Cloud Computing, Cybersecurity, Infrastructure Security, Authentications, Authorization (Computing), Public Cloud, Network Security, Data Storage, Identity and Access Management, Data Centers, Encryption

Skills you'll gain: Blockchain, Network Security, Security Engineering, Computer Security, Infrastructure Security, Data Security, Cryptography, Cryptographic Protocols, Secure Coding, Encryption, Vulnerability Assessments, Key Management, Scalability, Distributed Computing, Data Integrity, Exploitation techniques, Algorithms

Skills you'll gain: Music, Multimedia, Design, Web Content Accessibility Guidelines, Usability Testing, Design Thinking, User Experience Design, Human Centered Design

Skills you'll gain: Responsible AI, Digital pedagogy, LLM Application