Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Customer Relationship Management (CRM) Software, AI Enablement, Personalized Service, Customer Insights, Business Analytics, ChatGPT, User Feedback, Analytics, Self Service Technologies, Artificial Intelligence, Generative AI, Predictive Analytics, Automation

Skills you'll gain: Social Media, Social Media Strategy, Social Media Marketing, Social Media Campaigns, Social Media Content, Marketing Communications, Target Audience, Media Strategy, Digital Media Strategy, Brand Strategy, Brand Management, Strategic Communication, Marketing Planning, Paid media, Content Strategy, Customer Insights, Shared Media, Content Performance Analysis, Persuasive Communication, Content Creation

Skills you'll gain: Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Business Ethics, Stakeholder Management, Corporate Strategy, Business Transformation, Governance, Business Leadership, Sustainable Business, Social Impact, Innovation, Stakeholder Analysis, Leadership

Skills you'll gain: Negotiation, Communication, Conflict Management, Interpersonal Communications, Collaboration, Assertiveness, Proposal Development, Problem Solving, Active Listening, Planning, Cognitive flexibility

Skills you'll gain: Responsible AI, Google Gemini, Generative AI, Google Cloud Platform, AI Product Strategy, AI Enablement, Cloud Infrastructure, No-Code Development, Artificial Intelligence, Decision Making

Skills you'll gain: Target Audience, Marketing, Value Propositions, Global Marketing, Search Engine Optimization, Diversity Marketing, Content Marketing, Brand Strategy, Marketing Strategies, Marketing Analytics, Data-Driven Decision-Making, Market Research, Consumer Behaviour, Cultural Responsiveness

Skills you'll gain: Business Strategy, Strategic Thinking, Competitive Analysis, Business Planning, Organizational Strategy, Business Analysis, Market Analysis, Business Acumen, Market Dynamics

Skills you'll gain: Prompt Engineering, Generative AI, Sales, Sales Enablement, AI Personalization, Large Language Modeling, ChatGPT, AI Enablement, Workflow Management, Artificial Intelligence, Ideation, Innovation, Business Transformation, Content Creation, Key Management

Skills you'll gain: Data Governance, Social Sciences, Digital Transformation, Economics, Policy, and Social Studies, Data Security, Governance, Data Ethics, Data Analysis, Data-Driven Decision-Making, Big Data, Political Sciences, Economics, Information Privacy, Policy Analysis

Skills you'll gain: Blended Learning, Human Learning, Interactive Learning, Course Development, Student Engagement, Instructional Strategies, Digital pedagogy, Teaching, Pedagogy, Learning Strategies, Learning Theory, Student-Centred Learning, Education Software and Technology, Higher Education, Collaborative Software, Driving engagement

Skills you'll gain: Generative AI, AI Enablement, AI Security, Small Business Accounting, Business Planning, Artificial Intelligence, Case Studies, Predictive Analytics, Forecasting, Business Strategy, Business Ethics, Data Governance, Content Creation, Customer Service

Skills you'll gain: New Product Development, Emerging Technologies, Innovation, Sustainable Engineering, Engineering, Manufacturing Processes, Mechanical Engineering, Environmental Issue, Thermal Management, Chemistry, Physics