Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Columbia University
Skills you'll gain: Literacy, Time Management, Learning Strategies, Student Support and Services, Writing, Growth Mindedness, Higher Education, Organizational Skills, Critical Thinking, Adaptability
Beginner · Course · 1 - 3 Months

Skills you'll gain: Lean Methodologies, Stakeholder Management, Scope Management, Agile Methodology, Project Management Institute (PMI) Methodology, Kanban Principles, Project Management, Work Breakdown Structure, Project Coordination, Agile Project Management, Requirements Management, Project Risk Management, Project Planning, Project Schedules, Cost Control
Beginner · Course · 3 - 6 Months

Skills you'll gain: Lead Generation, HubSpot CRM, Sales Prospecting, Campaign Management, Sales Pipelines, Sales Process, AI Personalization, Email Automation, Performance Analysis, B2B Sales, Anthropic Claude, Marketing Automation, LinkedIn, Customer Relationship Management (CRM) Software, Prompt Engineering, Artificial Intelligence
Intermediate · Guided Project · Less Than 2 Hours

University of Washington
Skills you'll gain: Web Content Accessibility Guidelines, Browser Compatibility, User Story, HTML and CSS, GitHub, Microsoft Copilot, Web Development, Web Design and Development, Web Design, Application Deployment, Responsive Web Design, Git (Version Control System), AI Workflows, Front-End Web Development, Development Testing, Debugging, User Requirements Documents, Functional Requirement, Semantic Web
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Integration, Microsoft Azure, Authorization (Computing), Azure Active Directory, Event-Driven Programming, Cloud Infrastructure, Authentications, Cloud Storage, Disaster Recovery, Data Architecture, Cloud Computing Architecture, Database Design, Cloud Security, Data Infrastructure, Event Monitoring, Role-Based Access Control (RBAC), Application Design, Application Programming Interface (API), Cloud Deployment, Identity and Access Management
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Supervision, Emotional Intelligence, Trustworthiness, Employee Coaching, Professionalism, Empathy & Emotional Intelligence, Leadership, Constructive Feedback, Coaching, Influencing, Accountability, Team Management, Initiative and Leadership, Delegation Skills, Rapport Building, Leadership and Management, Relationship Building, Team Building, Teamwork, Communication
Intermediate · Course · 1 - 4 Weeks
University of Alberta
Skills you'll gain: Sprint Planning, Agile Software Development, Product Demonstration, Agile Methodology, Requirements Analysis, Agile Project Management, Risk Management, Agile Product Development, Virtual Environment, Product Requirements, Product Management, Backlogs, Customer Communications Management, Customer Service, Presentations, User Story, Team Management, Prioritization
Mixed · Course · 1 - 3 Months

Skills you'll gain: Event-Driven Programming, DevOps, Data Integration, z/OS, IBM Cloud, Hybrid Cloud Computing, CI/CD, Mainframe Technologies, Mainframe Computing, Cloud Development, Cloud Applications, Enterprise Application Management, Application Deployment, Middleware, Data Access, Application Design, Containerization, Cloud API, Application Programming Interface (API), Computer Programming
Beginner · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Nutritional Assessment, Health Assessment, Diagnostic Tests, Physiology, Endocrinology, Biochemistry, Laboratory Testing, Pathology, Nutrition and Diet, Clinical Nutrition, Life Sciences, Biology, Systems Analysis, Molecular Biology
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Sales Presentation, Overcoming Objections, Value Propositions, Presentations, Sales, Sales Process, Persuasive Communication, Influencing, Negotiation, Communication, Public Speaking, Interviewing Skills, Customer Insights, Rapport Building
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Anomaly Detection, Fraud detection, Generative AI, Risk Management, Data Visualization Software, ChatGPT, Data Synthesis, Compliance Management, Unsupervised Learning, AI Workflows, Prompt Engineering, Data Pipelines, Automation, Predictive Analytics, Ethical Standards And Conduct
Intermediate · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Sales Training, Inside Sales, Closing (Sales), Regional Sales, Sales Enablement, Sales Management, Sales Prospecting, Active Listening, Customer Relationship Management (CRM) Software, Meeting Facilitation, Marketing Automation, Discussion Facilitation, Customer Analysis, Virtual Teams, Stakeholder Analysis, Customer Insights, Negotiation, Needs Assessment, Data Storytelling, Emotional Intelligence
Beginner · Specialization · 1 - 3 Months