• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Success

Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Popular Customer Success Courses and Certifications


  • E

    EDUCBA

    Apply AI Foundations with Python and AWS

    Skills you'll gain: Matplotlib, Artificial Intelligence, Data Visualization, Artificial Intelligence and Machine Learning (AI/ML), NumPy, Pandas (Python Package), AI literacy, Model Evaluation, Machine Learning Methods, AI Workflows, Applied Machine Learning, Data Preprocessing, Deep Learning, Data Presentation, Responsible AI, Artificial Neural Networks, Data Ethics, Machine Learning Algorithms, Python Programming, AWS CloudFormation

    4.8 stars, 58 reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.8 (58) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • C

    Coursera

    Jira Workflow Automation & Optimization

    Skills you'll gain: Prompt Engineering, Jira (Software), Workflow Management, Report Writing, Scrum (Software Development), Sprint Retrospectives, Backlogs, Due Diligence, Dashboard, Return On Investment, Sprint Planning, Business Process Automation, Agile Methodology, Automation, Process Improvement, No-Code Development, Debugging, Configuration Management, Data-Driven Decision-Making, Stakeholder Management

    Intermediate · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • K

    Khalifa University

    AI for Executives: The Basics

    Skills you'll gain: Data Strategy, Data Management, Model Deployment, Data Governance, Model Evaluation, Transfer Learning, Data Quality, Model Training, AI Enablement, Decision Intelligence, Data-Driven Decision-Making, Data Literacy, Artificial Intelligence and Machine Learning (AI/ML), Data Integration, MLOps (Machine Learning Operations), Predictive Modeling, AI Product Strategy, Statistical Machine Learning, Predictive Analytics, Applied Machine Learning

    Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • P

    Packt

    Advanced Data Management in Azure Databricks

    Skills you'll gain: Databricks, Data Governance, Microsoft Azure, Data Lakes, Real Time Data, Data Management, Data Integration, Data Pipelines, Metadata Management, Data Import/Export, User Provisioning, Performance Tuning

    4.6 stars, 8 reviews, Advanced, Course, 1 - 4 Weeks

    ★ 4.6 (8) · Advanced · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • M

    Microsoft

    Power Virtual Agents

    Skills you'll gain: Microsoft Power Platform, No-Code Development, Generative AI Agents, Microsoft Teams, Performance Analysis, Customer Engagement, Natural Language Processing, Application Deployment

    4.8 stars, 6 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.8 (6) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Coursera

    Growing your Influence

    Skills you'll gain: Thought Leadership, Influencing, Communication, Persuasive Communication, Self-Awareness, Lifelong Learning, Willingness To Learn, Professional Networking, Professional Development, Personal Development, Branding, Growth Mindedness, Adaptability

    4.5 stars, 36 reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4.5 (36) · Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Coursera

    Brand Awareness Using Digital Brand Activation

    Skills you'll gain: Brand Awareness, Social Media Analytics, Social Media Marketing, Digital Brand Strategy, Content Development and Management, Target Audience, Social Media, Social Media Campaigns, Brand Management, Brand Strategy, Digital Media Strategy, Branding, Social Media Content, Digital Marketing Campaigns, Content Marketing, Driving engagement, Content Strategy, Social Media Strategy, Target Market, Marketing Communications

    4.6 stars, 16 reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4.6 (16) · Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • U

    University of Illinois Urbana-Champaign

    Fundamentals of Dairy Nutrition: Forages and Feed

    Skills you'll gain: Nutritional Assessment, Nutrition Education, Nutrition and Diet, Cost Estimation

    5 stars, 12 reviews, Mixed, Course, 1 - 4 Weeks

    ★ 5 (12) · Mixed · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • N

    Northwestern University

    영업 잠재 고객에게 다가가는 법

    Skills you'll gain: Sales, Selling Techniques, Meeting Facilitation, Sales Prospecting, General Sales Practices, Sales Process, Sales Presentations, Overcoming Objections, Team Oriented, Storytelling, Constructive Feedback, Verbal Communication Skills, Customer Relationship Building, Communication, Peer Review

    Beginner · Course · 1 - 3 Months

    Category: Preview
    Preview
  • G

    Goldman Sachs

    Fundamentos de Clientes e Concorrência com o 10,000 Women da Goldman Sachs

    Skills you'll gain: Competitive Analysis, Growth Strategies, Customer Analysis, Value Propositions, Target Market, Consumer Behaviour, Competitive Intelligence, Customer Insights, Business Development, Market Opportunities, Business Strategies, Target Audience, Market Analysis

    4.9 stars, 42 reviews, Mixed, Course, 1 - 4 Weeks

    ★ 4.9 (42) · Mixed · Course · 1 - 4 Weeks

    Category: Free
    Free
  • S

    Simplilearn

    Project Management Tools Techniques and Agile Frameworks

    Skills you'll gain: Project Risk Management, Project Management, Risk Management, Project Planning, Agile Methodology, Agile Project Management, Cost Management, Project Management Office (PMO), Risk Mitigation, Project Management Software, Project Management Life Cycle, Risk Analysis, Team Performance Management, Project Scoping, Scope Management, Team Leadership, Team Management, Project Estimation, Project Schedules, Cost Estimation

    4.6 stars, 12 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.6 (12) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • B

    Birla Institute of Technology & Science, Pilani

    Linear Algebra for Machine Learning & AI

    Skills you'll gain: Linear Algebra, Numerical Analysis, Artificial Intelligence and Machine Learning (AI/ML), Applied Mathematics, Data Analysis, Machine Learning, Dimensionality Reduction, Model Optimization, Artificial Neural Networks

    Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
    Category: Build toward a degree
    Build toward a degree
1…249250251…393

In summary, here are 10 of our most popular customer success courses

  • Apply AI Foundations with Python and AWS: EDUCBA
  • Jira Workflow Automation & Optimization: Coursera
  • AI for Executives: The Basics: Khalifa University
  • Advanced Data Management in Azure Databricks: Packt
  • Power Virtual Agents: Microsoft
  • Growing your Influence: Coursera
  • Brand Awareness Using Digital Brand Activation: Coursera
  • Fundamentals of Dairy Nutrition: Forages and Feed: University of Illinois Urbana-Champaign
  • 영업 잠재 고객에게 다가가는 법: Northwestern University
  • Fundamentos de Clientes e Concorrência com o 10,000 Women da Goldman Sachs: Goldman Sachs

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok