Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.

Board Infinity
Skills you'll gain: GitHub, Git (Version Control System), Version Control, Collaborative Software, Software Versioning, Software Development Tools
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Text Mining, Statistical Analysis, Data Visualization, Descriptive Statistics, Data Analysis, Computer Programming, Mathematical Software, Data Preprocessing, Data Manipulation, Linear Algebra, Software Installation
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Deep Learning, Applied Machine Learning, Artificial Intelligence, Computer Vision, Image Analysis, Natural Language Processing, Model Evaluation, Exploratory Data Analysis, Interactive Data Visualization, Performance Tuning, Data Import/Export
Beginner · Course · 1 - 3 Months

Skills you'll gain: Scientific Visualization, Data Storytelling, Heat Maps, Data Mapping
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Kubernetes, Application Deployment, Cloud Deployment, Containerization, Data Persistence, Cloud Computing, Cloud Infrastructure, Virtual Networking, Cloud Computing Architecture, Scalability, Network Routing
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: UI/UX Research, Data Presentation, Business Analysis, Customer Insights, Data Analysis, Scheduling
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Object Oriented Programming (OOP), Java, Development Environment, Computer Programming, Software Design, Integrated Development Environments, Debugging, File Management, Data Structures
Beginner · Course · 1 - 3 Months

Skills you'll gain: Unsupervised Learning, Customer Analysis, Applied Machine Learning, R Programming, Data Preprocessing, Statistical Machine Learning, Machine Learning, Feature Engineering, Data Analysis
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Facebook, Payment Processing, Order Fulfillment, Order Processing, Product Knowledge, E-Commerce, Selling Techniques, Social Media, Marketing, Shipping and Receiving, Company, Product, and Service Knowledge, Advertising
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Cyber Security Assessment, Penetration Testing, Cyber Threat Intelligence
Beginner · Course · 1 - 3 Months

Skills you'll gain: Metadata Management, Extract, Transform, Load, Data Integration, Data Pipelines, Data Processing, Java, Data Import/Export, Data Transformation, Software Documentation, Data Storage Technologies, Debugging
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Android Development, Unity Engine, Mobile Development, Video Game Development, User Interface (UI), Game Design, User Interface and User Experience (UI/UX) Design, 3D Assets, C# (Programming Language), Scripting, Computer Graphics, Software Installation, Animations
Beginner · Course · 1 - 3 Months