Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Coursera
Skills you'll gain: Slack (Software), Collaborative Software, Productivity Software, Team Building, Coordinating, Consolidation, Organizational Skills, Workflow Management, People Management, Business Communication, Business Process Management, Business Development
Intermediate · Guided Project · Less Than 2 Hours

Banco Interamericano de Desarrollo
Skills you'll gain: Financial Inclusion, Digital Transformation, FinTech, Mobile Banking, Diversity Equity and Inclusion Initiatives, Financial Services, Data-Driven Decision-Making, Banking Services, Customer experience improvement, Innovation, Technology Roadmaps, Human Capital
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Technical Support, Google Workspace, Gmail, Technical Support and Services, Issue Tracking, Desktop Support, Systems Administration, File Management, Data Sharing, Email Security
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Technical Support, Google Cloud Platform, Technical Communication, Identity and Access Management, Cloud Services, Service Level, Personally Identifiable Information, Issue Tracking, Data Cleansing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Ansible, IT Automation, Automation, Linux Servers, Infrastructure as Code (IaC), Windows Servers, Command-Line Interface, YAML, Configuration Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Canva (Software), Infographics, Diagram Design, Graphic Design, Graphic and Visual Design, Graphic and Visual Design Software, Multimedia, Collaborative Software, Developing Training Materials, Data Sharing, Marketing
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Operating System Administration, Storage vMotion, IT Automation, Hardening, Package and Software Management, Network Troubleshooting, Command-Line Interface
Intermediate · Course · 1 - 3 Months

Amazon Web Services
Skills you'll gain: Amazon CloudWatch, Amazon Web Services, Amazon Elastic Compute Cloud, AWS Identity and Access Management (IAM), Application Performance Management, Performance Tuning
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Ansible, IT Automation, YAML, Automation, Infrastructure as Code (IaC), Configuration Management, Cloud-Based Integration, DevOps, Operational Efficiency, Scalability, User Provisioning, Cloud Development
Beginner · Course · 1 - 4 Weeks

Advancing Women in Tech
Skills you'll gain: Cybersecurity, Cyber Security Strategy, Vendor Management, Business Priorities, Cyber Security Assessment, Enterprise Security, Security Management, Security Awareness, Information Systems Security, Technical Consulting, Business Risk Management, Business Communication, Strategic Leadership, Leadership and Management, Risk Management, Business Metrics, Team Leadership, Compliance Auditing, Information Technology, Artificial Intelligence and Machine Learning (AI/ML)
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Linux Servers, Linux Administration, Command-Line Interface, Bash (Scripting Language), Apache, Performance Tuning, Operating System Administration, Linux Commands, Web Servers, Server Administration, System Monitoring, Virtualization, Network Administration, Virtual Machines, System Configuration, File Management, Software Installation, Package and Software Management
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Cloud Management, Disaster Recovery, IT Automation, Network Troubleshooting, Cloud Deployment, System Monitoring, Microsoft Azure, Cloud Computing, Cloud Security, Continuous Monitoring, Patch Management, Virtual Machines, Configuration Management, Change Control
Advanced · Course · 1 - 4 Weeks