Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Harvard Business Review
Skills you'll gain: Innovation, Creative Thinking, Curiosity, Ideation, Brainstorming, Strategic Thinking, New Product Development, Market Opportunities, Business Risk Management, Collaboration, Continuous Improvement Process, Problem Solving, Prioritization, Stakeholder Engagement
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Malware Protection, Network Security, Information Systems Security, Security Controls, Cybersecurity, Data Security, Mobile Security, Computer Security Awareness Training, Wireless Networks, Authentications, Human Factors (Security), Threat Detection, Encryption, User Accounts
Intermediate · Course · 1 - 4 Weeks

University of Leeds
Skills you'll gain: Integrated Development Environments, Debugging, Microsoft Visual Studio, Unit Testing, Software Development Tools, Development Environment, Version Control
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Sales Pipelines, AI Personalization, Sales Management, Sales Process, Sales, Sales Strategy, Anthropic Claude, Customer Engagement, Responsible AI, Sales Training, Customer experience improvement, Lead Generation, Generative AI, ChatGPT, Forecasting, Business Ethics
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Adobe Illustrator, Logo Design, Adobe Creative Cloud, Graphic Design, Graphic and Visual Design, Visualization (Computer Graphics), Graphical Tools, Design Elements And Principles, Creative Design
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Adobe Photoshop, Journals, Design Thinking, Creative Design, Creativity, Design Strategies, Design, Graphic and Visual Design, Design Elements And Principles
Intermediate · Course · 1 - 4 Weeks

Khalifa University
Skills you'll gain: AI Personalization, Sales Enablement, Customer Data Management, Sales Management, AI Enablement, Customer experience improvement, Predictive Analytics, AI Product Strategy, Customer Insights, Customer Engagement, Advanced Analytics, Large Language Modeling, Fraud detection, Artificial Intelligence, Data Integration, Network Analysis, User Feedback, Technology Roadmaps, Change Management
Beginner · Course · 1 - 3 Months

University of Illinois Urbana-Champaign
Skills you'll gain: HVAC, Water Resource Management, Plant Operations and Management, Environmental Management Systems, Thermal Management, Control Systems, Environmental Monitoring, Electric Power Systems
Beginner · Course · 1 - 3 Months

Skills you'll gain: Microsoft Teams, Microsoft 365, System Monitoring, Compliance Management, Network Troubleshooting, Technical Support and Services, Windows PowerShell, Virtual Teams, Security Management, Multi-Factor Authentication, Configuration Management
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Remote Access Systems, Security Management, Computer Security Incident Management, Data Security, Law, Regulation, and Compliance, Cybersecurity, Security Controls, Vulnerability Management, Security Strategy, Incident Response, Human Factors (Security), End User Training and Support, Security Awareness
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Diagram Design, Process Mapping, Data Visualization, Brainstorming, User Accounts, Collaborative Software, Project Planning, Data Analysis
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Unreal Engine, Virtual Environment, 3D Assets, Game Design, Visualization (Computer Graphics), Computer Graphics, Animation and Game Design, Storytelling, Layout Design, Design Elements And Principles
Mixed · Course · 1 - 4 Weeks