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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


  • Status: New
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    Harvard Business Review

    Foster a Culture of Innovation

    Skills you'll gain: Innovation, Creative Thinking, Curiosity, Ideation, Brainstorming, Strategic Thinking, New Product Development, Market Opportunities, Business Risk Management, Collaboration, Continuous Improvement Process, Problem Solving, Prioritization, Stakeholder Engagement

    Intermediate · Course · 1 - 4 Weeks

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    P

    Pearson

    A+ Core 2 V15 - Pearson Cert Prep: Unit 2

    Skills you'll gain: Malware Protection, Network Security, Information Systems Security, Security Controls, Cybersecurity, Data Security, Mobile Security, Computer Security Awareness Training, Wireless Networks, Authentications, Human Factors (Security), Threat Detection, Encryption, User Accounts

    Intermediate · Course · 1 - 4 Weeks

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    U

    University of Leeds

    Working with Integrated Development Environments

    Skills you'll gain: Integrated Development Environments, Debugging, Microsoft Visual Studio, Unit Testing, Software Development Tools, Development Environment, Version Control

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    GenAI for Sales Managers: Data-Driven Sales Forecasting

    Skills you'll gain: Sales Pipelines, AI Personalization, Sales Management, Sales Process, Sales, Sales Strategy, Anthropic Claude, Customer Engagement, Responsible AI, Sales Training, Customer experience improvement, Lead Generation, Generative AI, ChatGPT, Forecasting, Business Ethics

    Intermediate · Course · 1 - 4 Weeks

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    Adobe

    Drawing and Building Shapes in Adobe Illustrator

    Skills you'll gain: Adobe Illustrator, Logo Design, Adobe Creative Cloud, Graphic Design, Graphic and Visual Design, Visualization (Computer Graphics), Graphical Tools, Design Elements And Principles, Creative Design

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    Skillshare

    Watch Me Design a Pattern Collection: Creative Struggles

    Skills you'll gain: Adobe Photoshop, Journals, Design Thinking, Creative Design, Creativity, Design Strategies, Design, Graphic and Visual Design, Design Elements And Principles

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
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    K

    Khalifa University

    AI for Executives: AI for Customer Relationship Management

    Skills you'll gain: AI Personalization, Sales Enablement, Customer Data Management, Sales Management, AI Enablement, Customer experience improvement, Predictive Analytics, AI Product Strategy, Customer Insights, Customer Engagement, Advanced Analytics, Large Language Modeling, Fraud detection, Artificial Intelligence, Data Integration, Network Analysis, User Feedback, Technology Roadmaps, Change Management

    Beginner · Course · 1 - 3 Months

  • Status: New
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    U

    University of Illinois Urbana-Champaign

    Cannabis Environmental Control

    Skills you'll gain: HVAC, Water Resource Management, Plant Operations and Management, Environmental Management Systems, Thermal Management, Control Systems, Environmental Monitoring, Electric Power Systems

    Beginner · Course · 1 - 3 Months

  • Status: New
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    Packt

    Advanced Management and Exam Preparation for Microsoft Teams

    Skills you'll gain: Microsoft Teams, Microsoft 365, System Monitoring, Compliance Management, Network Troubleshooting, Technical Support and Services, Windows PowerShell, Virtual Teams, Security Management, Multi-Factor Authentication, Configuration Management

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    L

    LearnQuest

    Advanced Techniques for Implementing Security Services

    Skills you'll gain: Remote Access Systems, Security Management, Computer Security Incident Management, Data Security, Law, Regulation, and Compliance, Cybersecurity, Security Controls, Vulnerability Management, Security Strategy, Incident Response, Human Factors (Security), End User Training and Support, Security Awareness

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Créer un diagramme d’affinité avec Creately

    Skills you'll gain: Diagram Design, Process Mapping, Data Visualization, Brainstorming, User Accounts, Collaborative Software, Project Planning, Data Analysis

    Beginner · Guided Project · Less Than 2 Hours

  • Status: New
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    E

    EDUCBA

    Unreal Engine Landscape & Environment Design

    Skills you'll gain: Unreal Engine, Virtual Environment, 3D Assets, Game Design, Visualization (Computer Graphics), Computer Graphics, Animation and Game Design, Storytelling, Layout Design, Design Elements And Principles

    Mixed · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular technical support courses

  • Foster a Culture of Innovation: Harvard Business Review
  • A+ Core 2 V15 - Pearson Cert Prep: Unit 2: Pearson
  • Working with Integrated Development Environments: University of Leeds
  • GenAI for Sales Managers: Data-Driven Sales Forecasting: Coursera
  • Drawing and Building Shapes in Adobe Illustrator: Adobe
  • Watch Me Design a Pattern Collection: Creative Struggles: Skillshare
  • AI for Executives: AI for Customer Relationship Management: Khalifa University
  • Cannabis Environmental Control: University of Illinois Urbana-Champaign
  • Advanced Management and Exam Preparation for Microsoft Teams: Packt
  • Advanced Techniques for Implementing Security Services: LearnQuest

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