Perspectives in Digital Transformation: Financial Inclusion

Ends tomorrow! Save on skills that make you shine with 40% off 3 months of Coursera Plus. Save now

Perspectives in Digital Transformation: Financial Inclusion

Instructors: Terence Gallagher

Included with

Learn more

3 modules

Gain insight into a topic and learn the fundamentals.

Beginner level

Recommended experience

1 week to complete

at 10 hours a week

Flexible schedule

Learn at your own pace

3 modules

Gain insight into a topic and learn the fundamentals.

Beginner level

Recommended experience

1 week to complete

at 10 hours a week

Flexible schedule

Learn at your own pace

What you'll learn

Understand the current state of financial inclusion in Latin America and the Caribbean.
Identify the challenges and opportunities financial inclusion ecosystems offer in Latin America and the Caribbean.
Recognize the main trends and solutions driven by Digital Transformation that impact financial inclusion ecosystems.
Identify the key stages in a roadmap to achieve Digital Transformation in financial institution, with a focus on inclusion and minorities.

Skills you'll gain

Details to know

Shareable certificate

Add to your LinkedIn profile

Assessments

14 assignments

Taught in English

See how employees at top companies are mastering in-demand skills

Learn more about Coursera for Business

logos of Petrobras, TATA, Danone, Capgemini, P&G and L'Oreal

There are 3 modules in this course

Are you interested in learning how digital transformation is driving the financial sector in Latin America and the Caribbean?

This course will help you identify challenges and opportunities that digitalization can offer in the industry. Along with IDB Invest Specialists and private sector experts, you will learn firsthand about the tools and best practices that illustrate the potential of digital solutions. By the end of the course, you will understand the potential of digitalization for financial entities in Latin America and the Caribbean, and how this transformation can support financial inclusion.

This section introduces the course by outlining its objectives, structure, and assessments. It includes a welcome video, a Participant Guide for navigation, details on evaluation methods, and introduces the course team. As part of this introuctory module, we will also review the current situation of Financial Inclusion in Latin America and the Caribbean, examining the impact of connectivity through mobile phone access, coverage, and the Internet. We will also offer an introduction to diverse paths towards digital transformation within the inclusive finance ecosystem.

What's included

11 videos6 readings4 assignments1 discussion prompt1 plugin

11 videosTotal 17 minutes

0.1 Welcome to the course2 minutes
1.1.1 Understanding Financial Inclusion in the Region2 minutes
1.1.2 Identifying the Challenges of Financial Services Supply and Demand3 minutes
1.1.3 Let's leran from experts: Key Challenges for Marginalized Populations2 minutes
1.2.2 Financial Inclusion and Areas of Limited Access1 minute
1.2.3 Let's learn from experts: the role of technology in overcoming geographical barriers1 minute
1.2.4 Let's identify accessibility to financial services1 minute
1.2.5 Let's learn from experts: the impact of digital identity on financial services1 minute
1.3.1 Let's Explore the Pathways to Digital Transformation1 minute
1.3.2 Let's learn from experts: creating financial inclusion with new customers2 minutes
1.4.2 Let's recap the main lessons from Module 11 minute

6 readingsTotal 90 minutes

0.2 Important information for the course15 minutes
0.3 Meet your instructors15 minutes
1.1.4 Financial Inclusion Challenges and Adaptations15 minutes
1.2.1 Understanding the Impact of Connectivity on Financial Products 15 minutes
1.3.3 Transforming Inclusive Finance in Latin America and the Caribbean through Technology 15 minutes
1.4.3 Let's recap the main lessons from Module 115 minutes

4 assignmentsTotal 55 minutes

1.4.4 Module evaluation15 minutes
1.1.5 Review what you’ve learned so far10 minutes
1.2.6 Review what you’ve learned so far10 minutes
1.3.4 Review what you’ve learned so far20 minutes

1 discussion promptTotal 15 minutes

1.4.1 Let's Talk: Forum on the Future of Digital Mobile Payments 15 minutes

1 pluginTotal 15 minutes

0.4 Tell Us About Yourself15 minutes

In this module, you will learn to identify opportunities for collaboration between financial entities and other stakeholders to promote inclusion in the financial sector. Additionally, you will discover how data analysis opens doors to innovation and optimization in inclusive finance, and you will understand the importance of designing financial products focused on the real needs of people, significantly improving their user experience.

What's included

13 videos3 readings5 assignments

13 videosTotal 47 minutes

2.1.1 Identifying the trends and solutions of the Financial Ecosystem2 minutes
2.1.2 User-centered design1 minute
2.1.3 Let's learn from experts: Breaking Down Barriers for Marginalized Groups2 minutes
2.1.4 Let's learn from experts: Steps towards financial inclusion for new clients4 minutes
2.1.5 Let's learn from experts: key challenges for the digital transformation of inclusive finance4 minutes
2.2.1 Let's Learn About Innovation, Data, and Customer Experience2 minutes
2.2.2 Let's learn from experts: transforming the financial industry in the digital age3 minutes
2.3.1 Recognizing Strategic Collaboration and Digital Transformation for Fin1 minute
2.3.3 Inspiring Solutions: TNEX in Vietnam1 minute
2.3.4 Learn from Experts: Innovation Experiences and Ecosystem Creation Redefining Banking6 minutes
2.3.5. Pillars for the transformation of the financial sector in the digital2 minutes
2.4.3 The Future of Financial Inclusion: The Case of Monet1 minute
2.4.4 Learn from Experts: Monet as a Success Story in Financial Inclusion16 minutes

3 readingsTotal 40 minutes

2.2.3 Innovation, adaptability and agility in the financial sector10 minutes
2.3.2 Key challenges for creating sustainable ecosystems15 minutes
2.4.2 Let's recap the main lessons from Module 215 minutes

5 assignmentsTotal 85 minutes

2.4.5 Module evaluation25 minutes
2.1.6 Review what you've learned so far15 minutes
2.2.4 Review what you’ve learned so far15 minutes
2.3.6 Review what you’ve learned so far15 minutes
2.4.1 Designing a New Product for Financial Inclusion 15 minutes

In this final module, we will focus on the task of charting the path toward digital transformation for entities within the inclusive finance ecosystem. To do this, we will begin by identifying the key stages of a roadmap designed specifically to facilitate this process in the ecosystem. Additionally, we will provide a digital maturity self-assessment tool, developed by IDB Invest, which will allow you to identify your path toward digital transformation and how to progress in the future.

What's included

8 videos7 readings5 assignments1 discussion prompt2 plugins

8 videosTotal 22 minutes

3.1.1 Understanding the talent and culture of financial organizations3 minutes
3.1.2 Learning from experts - talent and digitalization at the service of financial inclusion4 minutes
3.1.3 Let's delve into digital teams and talent for financial inclusion1 minute
3.1.4 Let's learn from experts: a new paradigm of digital banking at the service of inclusion6 minutes
3.2.1 Charting a roadmap towards digital transformation3 minutes
3.3.1 Elements that allow a successful implementation of digital transformat2 minutes
3.4.1 Evaluation of the digital maturity of your organization 2 minutes
3.6.1 Course Conclusion1 minute

7 readingsTotal 67 minutes

3.1.5 Organizational Culture and Talent5 minutes
3.2.2 Key Steps for Digital Transformation in Finance15 minutes
3.3.2 Identifying success factors for digital transformation in inclusive finance10 minutes
3.3.3 Exploring a Success Story in Digital Transformation for Inclusive Finance7 minutes
3.4.2 Identifying Digital Maturity Levels 5 minutes
3.5.2 Let's recap the main lessons from Module 315 minutes
3.5.4 Request Your Digital Badge!10 minutes

5 assignmentsTotal 70 minutes

3.5.3 Module evaluation15 minutes
3.1.6 Review what you’ve learned so far15 minutes
3.2.3 Reflecting on the Stages of Digital Transformation10 minutes
3.2.4 Review what you’ve learned so far15 minutes
3.3.4 Review what you’ve learned so far15 minutes

1 discussion promptTotal 15 minutes

3.5.1 Digital Maturity Assessment Benchmarking15 minutes

2 pluginsTotal 75 minutes

3.4.3 Assessing the digital maturity level of my organization60 minutes
3.6.2 What did you think of the course?15 minutes

Instructors

Terence Gallagher

Banco Interamericano de Desarrollo

2 Courses585 learners

Offered by

Banco Interamericano de Desarrollo

Explore more from Business Strategy

Banco Interamericano de Desarrollo
Perspectives in Digital Transformation: Manufacturing
Course
Banco Interamericano de Desarrollo
Perspectives in Digital Transformation: Agribusiness
Course
Copenhagen Business School
Digital Transformation in Financial Services
Specialization
Copenhagen Business School
Digital Competition in Financial Services
Course

Why people choose Coursera for their career

Felipe M.

Learner since 2018

"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."

Jennifer J.

Learner since 2020

"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."

Larry W.

Learner since 2021

"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."

Chaitanya A.

"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."

Frequently asked questions

To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.

When you purchase a Certificate you get access to all course materials, including graded assignments. Upon completing the course, your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.

Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.