Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Starweaver
Skills you'll gain: Business Process Automation, Automation, Business Process, IT Automation, Workflow Management, Robotic Process Automation, Business Workflow Analysis, Business Technologies, Operational Efficiency, Compliance Management, Security Controls, Continuous Improvement Process, Return On Investment, Change Management
Beginner · Course · 1 - 4 Weeks

Università di Napoli Federico II
Skills you'll gain: Economic Development, Sustainable Development, Socioeconomics, Financial Inclusion, Economics, Human Capital, Policy Analysis, Econometrics, Program Evaluation, Social Sciences, Analysis, Financial Analysis, Entrepreneurship, Insurance, Regression Analysis
Beginner · Course · 1 - 3 Months

Skills you'll gain: AWS Kinesis, Model Evaluation, AWS SageMaker, Machine Learning Algorithms, Data Collection, Amazon Redshift, MLOps (Machine Learning Operations), Image Analysis, Reinforcement Learning, Amazon Web Services, Model Deployment, Data Preprocessing, Scalability, Classification Algorithms, Forecasting, Feature Engineering, Algorithms, Data Analysis, Predictive Modeling, Data Modeling
Beginner · Specialization · 1 - 3 Months

Scrimba
Skills you'll gain: JSON, Restful API, Web Applications, Application Programming Interface (API), Responsive Web Design, Cascading Style Sheets (CSS), Event-Driven Programming, HTML and CSS, Javascript, Back-End Web Development, Frontend Integration, Web Development, Web Services, Real Time Data, Web Development Tools, Game Design, Hypertext Markup Language (HTML), Servers, Software Development
Intermediate · Specialization · 1 - 4 Weeks

Association of International Certified Professional Accountants
Skills you'll gain: Digital Assets, Blockchain, Asset Management, Cybersecurity, Security Awareness, Security Controls, Multi-Factor Authentication, Authentications, Financial Market, Market Data, Financial Regulations, Regulatory Compliance
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: 3D Modeling, 3D Assets, Computer Graphics, Graphical Tools, Animation and Game Design, File Management, Augmented and Virtual Reality (AR/VR), Virtual Environment, Content Management, Animations, Game Design, User Interface (UI), Image Quality, Performance Tuning, Simulations
Beginner · Specialization · 3 - 6 Months

Google Cloud
Skills you'll gain: Google Gemini, Customer Insights, Customer Analysis, Customer Data Management, Big Data, Google Cloud Platform, Marketing Analytics, Generative AI, Data Analysis, Marketing Strategies, Machine Learning Methods, Predictive Analytics, Forecasting, Query Languages
Beginner · Course · 1 - 4 Weeks

Queen Mary University of London
Skills you'll gain: Team Leadership, Team Management, Delegation Skills, Team Performance Management, Leadership, Cross-Functional Team Leadership, People Management, Discussion Facilitation, Team Building, Leadership and Management, Virtual Teams, Mentorship, Conflict Management, Coaching, Constructive Feedback, Goal Setting, Cultural Diversity, Diversity and Inclusion
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Keyword Research, Search Engine Optimization, Web Analytics and SEO, Web Analytics, Content Performance Analysis, Web Content
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Natural Language Processing, Large Language Modeling, Model Evaluation, Recurrent Neural Networks (RNNs), Classification Algorithms, Data Ethics, Responsible AI, Text Mining, Transfer Learning, Machine Learning Methods, PyTorch (Machine Learning Library), Artificial Neural Networks, Data Preprocessing, Artificial Intelligence and Machine Learning (AI/ML), Deep Learning, Data Processing, Embeddings, Machine Learning, Data Analysis, Data Cleansing
Intermediate · Specialization · 3 - 6 Months

Erasmus University Rotterdam
Skills you'll gain: Education Software and Technology, Cultural Diversity, Multilingualism, Student Engagement, Cultural Sensitivity, Teaching, Parent Communication, Language Learning, Instructional Strategies, Child Development, Working With Children, digital literacy
Beginner · Course · 1 - 3 Months
Skills you'll gain: Business Writing, Concision, Writing, Persuasive Communication, Technical Writing, Business Communication, Grammar, Target Audience, Writing and Editing, Report Writing, Editing, Technical Communication, Proofreading, AI Enablement, Productivity
Beginner · Course · 1 - 4 Weeks