This course is part of the Leadership Out of the Box Specialization

3.8
stars
12 ratings

Dr Nigel Spencer +2 more instructors

Offered By

Leadership Out of the Box SpecializationQueen Mary University of London

About this Course

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In this course, you will look at how to work with a diverse range of people to create and lead a high performing team. You will consider the differences between work groups and teams and explore team dynamics, the nature of remote teams and cross-cultural implications of leading teams. You will also discover how to effectively lead your peers, deal with blockers and disruptors, set objectives and delegate. 
This course is aimed at leaders and managers who have five to six years experience and who are beginning to manage teams, customers and clients more regularly or more directly. Learners will likely have a technical or professional early career but as they are progressing in their careers, they are having to start grappling with the issues of team and organisational  leadership.

By the end of this course, you will be able to:

 – Explain the differences between a team and work group, and why this is important for a leader.
 – Describe strategies for leading peers, dealing with blockers and disruptors.
 – Set effective objectives, know best practice for delegation and techniques to drive performance in your teams.
 – Hold important, challenging conversations which leaders need to have, and implement the key elements of coaching and mentoring as a leader.

Flexible deadlines

Reset deadlines in accordance to your schedule.

Shareable Certificate

Earn a Certificate upon completion

100% online

Start instantly and learn at your own schedule.

Course 3 of 4 in the

Leadership Out of the Box Specialization

Advanced Level

Approx. 19 hours to complete

English

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What you will learn

How to lead teams, coach and develop others, and build team culture.

Skills you will gain

Coaching
Cross-Cultural Communication
Leadership And Management
Conflict Management
Team Management

Flexible deadlines

Reset deadlines in accordance to your schedule.

Shareable Certificate

Earn a Certificate upon completion

100% online

Start instantly and learn at your own schedule.

Course 3 of 4 in the

Leadership Out of the Box Specialization

Advanced Level

Approx. 19 hours to complete

English

Could your company benefit from training employees on in-demand skills?

Try Coursera for Business

Instructors

Instructor rating

4.5/5 (5 Ratings)

Offered by

Queen Mary University of London

Queen Mary University of London is a leading research-intensive university with a difference – one that opens the doors of opportunity to anyone with the potential to succeed. Ranked 117 in the world, the University has over 28000 students and 4400 members of staff. We are a truly global university: over 160 nationalities are represented on our 5 campuses in London, and we also have a presence in Malta, Paris, Athens, Singapore and China. The reach of our education is extended still further through our online provision.

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Syllabus - What you will learn from this course

Week1

Week 1

5 hours to complete

Team Dynamics

This week we are going to begin by considering what we mean by the term “team” and explore how this might different from other working groups. We shall see how depending on the nature of the group you are learning, how you lead will need to change. We shall discuss the stages of team development, looking at how teams change through time, and consider remote and hybrid teams, along with the challenges and opportunities they present.

5 hours to complete

5 videos (Total 19 min), 9 readings, 3 quizzes

5 videos

Who We Are Leading3m The Leader’s Role in Developing Their Team7mChallenges to Team Development1mThe Challenge of Distance and Time3mLeading Cross-Culturally2m

9 readings

Introducing Your Course Project10m Teams versus Work Groups15mUnderstanding More About Teams20mThe Challenges of Working Remotely15mThe Secrets to Successful Working Remotely20m The Impact of Global Culture on Team Leadership20m Minimising Cross-Cultural Friction 15m Developing Your Team’s “Cultural Competence”15mWeek 1 References10m

2 practice exercises

Understanding Work Groups and Teams20mUnderstanding Team Development20m

Week2

Week 2

5 hours to complete

Leading Your Peers

5 hours to complete

5 videos (Total 17 min), 11 readings, 2 quizzes

5 videos

Hearing the Views of Others6m The Challenges of Teams5m Reaffirming the Power of Teams1mThe Importance of Trust 1mGetting It Right3m

11 readings

Defining Culture and Values10mYour Team, and a New Joiner20m The Power of Difference10mAllowable Weakness15m When Teams Break Down15m Considering Your Own Team30mThe Nature of Trust15mA Trust Model20m Identifying the Root of the Problem15mWorking with your Peers10mWeek 2 References10m

2 practice exercises

Understanding the Challenges of Team Development20mUnderstanding the Importance of Trust20m

Week3

Week 3

5 hours to complete

The Leader as Guide

This week you are going to explore the value of setting clear objectives, and learn what good objectives look like. We shall look at how to set effective objectives before looking at the role of feedback, and how to give feedback successfully. We are going to consider the importance of letting go as leaders, avoiding micromanaging, and how you might do this well, and we shall end the week with a consideration of coaching. You will see a popular coaching model and look at how coaching can be done well.

5 hours to complete

7 videos (Total 28 min), 8 readings, 3 quizzes

7 videos

Why Objectives Matter3mSMARTQ3mThe Feedback Model 2mWhat Feedback Looks Like3mUnderstanding Your Triggers2mCoaching Effectively2m A Demonstration of Coaching10m

8 readings

How to Do it Well15mThe Importance of Feedback10mThe “Dos and Don’ts” of Feedback25mGetting Comfortable with Letting Go25mThe Triggers of Micro-Managing25mWhat is Coaching?15mThe Coaching Skill-Set30mWeek 3 References10m

3 practice exercises

Understanding SMARTQ Objectives20mUnderstanding Developmental Feedback30mUnderstanding Coaching30m

Week4

Week 4

5 hours to complete

Important Conversations

This week we are going to look at the important conversations you need to have as a leader. We shall explore the risks associated with too much agreement within teams, as we look at the phenomenon of “groupthink”, and ways to combat it. We are also going to consider how you can promote more challenge within your team, and give you ideas on how to have those challenging conversations. We will see ways to strategically introduce conflict and think about the role of mentoring within this context.

5 hours to complete

8 videos (Total 21 min), 8 readings, 2 quizzes

8 videos

The Risk of Team Cohesion3m A Note of Caution2mImportant Conversations You Need to Have As a Leader1mA Necessary Conversation3mA Framework To Use2m The Importance of Introducing Conflict2mHow Mentoring Helps3m Mentoring Responsibilities1m

8 readings

Too Much Agreement15mRemedies to Lack of Team Challenge15mIndividual and Organisational Level Conversations15mMethods for Introducing and Managing Team Conflict25mSupporting Yourself Through Conversations20mCongratulations10mWeek 4 References10mA Note From Your Faculty: Checking-in with You All10m

1 practice exercise

Understanding Conflict20m

Reviews

3.8

5 reviews

5 stars
41.66%
4 stars
33.33%
3 stars
8.33%
1 star
16.66%

TOP REVIEWS FROM STEPPING UP: LEADING OTHERS

by SZDec 11, 2022

I really like how this course encourages learners to reflect on their organizations, their teams, and their own challenges, strategies, and processes. This connects the theory to real life.

View all reviews

About the Leadership Out of the Box Specialization

This specialisation will provide you with a holistic set of tools, skills and frameworks to enable you to step up and lead more effectively. You will develop your own leadership identity, as you explore what it means to lead and learn ways to better manage your time.

During this specialisation, you will: – Learn key techniques for overcoming imposter syndrome, managing high performance teams, and having difficult but important conversations. – Learn how to give and receive feedback, and develop your coaching skills, as you enhance your ability to energise yourself and motivate others. – Apply your learning to your professional practices, growing as a leader through deep self-reflection. By the end of this Specialisation, you will have gained greater insights into yourself, and your team, and built key skills, including vital prioritisation and communication skills, which will help you excel as a leader.

Frequently Asked Questions

When will I have access to the lectures and assignments?
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I subscribe to this Specialization?
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
Is financial aid available?
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

More questions? Visit the Learner Help Center.

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Stepping Up: Leading Others

About this Course

What you will learn

Skills you will gain

Instructors

Dr Nigel Spencer

Mike Mister

Arun Singh

Offered by

Queen Mary University of London

Syllabus - What you will learn from this course

Team Dynamics

Leading Your Peers

The Leader as Guide

Important Conversations

Reviews

TOP REVIEWS FROM STEPPING UP: LEADING OTHERS

About the Leadership Out of the Box Specialization

Frequently Asked Questions

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Stepping Up: Leading Others

About this Course

What you will learn

Skills you will gain

Instructors

Dr Nigel Spencer

Mike Mister

Arun Singh

Offered by

Queen Mary University of London

Syllabus - What you will learn from this course

Team Dynamics

Leading Your Peers

The Leader as Guide

Important Conversations

Reviews

TOP REVIEWS FROM STEPPING UP: LEADING OTHERS

About the Leadership Out of the Box Specialization

Frequently Asked Questions

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