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Customer Journey Courses

Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.


Popular Customer Journey Courses and Certifications


  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Ethical Selling and Market Adaptation

    Skills you'll gain: Sales Strategy, Data Ethics, Microsoft Copilot, General Sales Practices, Sales Training, Sales, Risking, Responsible AI, Ethical Standards And Conduct, Sales Enablement, Business Ethics, Law, Regulation, and Compliance, AI Personalization, Information Privacy, Legal Risk, Continuous Monitoring, Forecasting, Decision Making, Market Analysis, Customer Engagement

    Advanced · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Automate AI Anomaly Detection & Response

    Skills you'll gain: Anomaly Detection, Microsoft Azure, Event Monitoring, Application Performance Management, Time Series Analysis and Forecasting, Generative AI, Query Languages, Data Integration, Process Optimization, Data Analysis, User Feedback

    Intermediate · Course · 1 - 4 Weeks

  • G

    Google Cloud

    借助 Gemini Enterprise 加速知识交流

    Skills you'll gain: Google Gemini, Google Workspace, Collaborative Software, Email Automation, Application Deployment, Google Cloud Platform, Data Integration, AI Enablement, Identity and Access Management, Application Programming Interface (API), Productivity Software, OAuth, Calendar Management, Authentications, Configuration Management, Data Store

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    P

    Packt

    AlmaLinux Mastery – Free Path to Enterprise Linux

    Skills you'll gain: Red Hat Enterprise Linux, Package and Software Management, Network Administration, Cloud Deployment

    Beginner · Course · 1 - 3 Months

  • G

    Google Cloud

    Introduction to Data Engineering on Google Cloud - Français

    Skills you'll gain: Extract, Transform, Load, Data Sharing, Data Pipelines, Metadata Management, Google Cloud Platform, Data Migration, Data Processing, Big Data, Data Integration, Cloud Storage, Data Warehousing, Data Management, Data Lakes, Data Import/Export, Data Transformation, Apache Spark, Serverless Computing

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    G

    Google Cloud

    Se préparer à devenir Professional Data Engineer

    Skills you'll gain: Data Pipelines, Google Cloud Platform, Data Processing, Data Storage, Cloud Engineering, Systems Design, Data Infrastructure, Data Management, Data Architecture, Data Integration, Data Analysis, Automation

    Advanced · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    Scene Optimization, Landscaping, and Final Rendering

    Skills you'll gain: Post-Production, Cinematography, 3D Modeling, Video Production, Image Quality, Layout Design, Color Theory

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    G

    Google Cloud

    Introduction to Data Engineering on Google Cloud - 繁體中文

    Skills you'll gain: Data Migration, Google Cloud Platform, Cloud Storage, Extract, Transform, Load, Data Pipelines, Big Data, Data Warehousing, Data Integration, Data Storage, SQL, Automation

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    G

    Google Cloud

    Prepárate para tu recorrido como PCSE

    Skills you'll gain: DevSecOps, Identity and Access Management, Cloud Security, Data Security, Encryption, Security Controls, Network Security, Cloud Computing Architecture, Virtual Networking, CI/CD, Key Management, Firewall, Continuous Monitoring

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    G

    Google Cloud

    Préparer la certification PCSE

    Skills you'll gain: Identity and Access Management, Cloud Security, Data Loss Prevention, Data Security, Continuous Monitoring, Payment Card Industry (PCI) Data Security Standards, Role-Based Access Control (RBAC), Encryption, Personally Identifiable Information, Firewall, Network Security, Security Management, Cloud Computing Architecture, Key Management, Virtual Private Networks (VPN), Virtual Networking, Google Cloud Platform

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    G

    Google Cloud

    생성형 AI 에이전트: 조직 혁신

    Skills you'll gain: Generative AI Agents, Prompt Engineering, Generative AI, AI Enablement, AI Product Strategy, Customer experience improvement, Google Cloud Platform, Tool Calling, Organizational Strategy, Innovation, Change Management

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    G

    Google Cloud

    Agen AI Generatif: Mentransformasi Organisasi Anda

    Skills you'll gain: Generative AI Agents, Generative AI, Prompt Engineering, AI Enablement, AI Workflows, Agentic systems, Google Cloud Platform, Tool Calling, Customer experience improvement, Strategic Planning, Organizational Strategy, Large Language Modeling, Innovation

    Beginner · Course · 1 - 3 Months

Searches related to customer journey

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In summary, here are 10 of our most popular customer journey courses

  • Ethical Selling and Market Adaptation: Microsoft
  • Automate AI Anomaly Detection & Response: Coursera
  • 借助 Gemini Enterprise 加速知识交流: Google Cloud
  • AlmaLinux Mastery – Free Path to Enterprise Linux: Packt
  • Introduction to Data Engineering on Google Cloud - Français: Google Cloud
  • Se préparer à devenir Professional Data Engineer: Google Cloud
  • Scene Optimization, Landscaping, and Final Rendering: Packt
  • Introduction to Data Engineering on Google Cloud - 繁體中文: Google Cloud
  • Prepárate para tu recorrido como PCSE: Google Cloud
  • Préparer la certification PCSE: Google Cloud

Skills you can learn in Marketing

Market (economics) (28)
Social Media (15)
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Analytics (13)
Brand (13)
Digital Marketing (13)
Marketing Analytics (11)
Plan (11)
Advertising (9)
Modeling (9)
Social Media Marketing (9)
Brand Management (7)

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