Skills you'll gain: Marketing, Marketing Channel, Digital Transformation, Marketing Strategies, Digital Marketing, Customer Advocacy, Promotional Strategies, New Product Development, Price Negotiation, Consumer Behaviour, Innovation

Skills you'll gain: ServiceNow, Workflow Management, IT Service Management, Digital Transformation, Business Process Automation, Automation, Self Service Technologies, Artificial Intelligence, Service Management, Technical Support and Services, Operational Efficiency, Incident Management, Event Monitoring, Change Management, Performance Analysis

Skills you'll gain: Requirements Analysis, Security Requirements Analysis, Requirements Elicitation, Requirements Management, Goal Setting, Meeting Facilitation, Conflict Management, Risk Analysis, Diagram Design, Stakeholder Engagement, Negotiation

Skills you'll gain: Hypertext Markup Language (HTML), Web Content Accessibility Guidelines, HTML and CSS, Web Design, Web Design and Development, Semantic Web, Usability, Web Applications, Programming Principles, Web Content, Verification And Validation

Skills you'll gain: NoSQL, Data Warehousing, Database Management Systems, Database Architecture and Administration, Database Administration, Databases, Relational Databases, Big Data, Data Architecture, Data Processing, Data Integrity, Data Security, Scalability

Skills you'll gain: Microsoft Copilot, Microsoft 365, Sales Enablement, Marketing Automation, Customer experience improvement, Generative AI, Business Process Automation, AI Security, Customer Service, Business Metrics, AI Enablement, Return On Investment, Automation, Customer Retention, Critical Thinking

Skills you'll gain: Forecasting, Time Series Analysis and Forecasting, Case Studies, Business Metrics, Business Economics, Microsoft Excel, Decision Making, Data Analysis, Data Visualization, Probability & Statistics

Skills you'll gain: Team Leadership, Team Performance Management, Leadership and Management, Project Management, Project Controls, Project Performance, Project Planning, Project Management Life Cycle, Team Building, Leadership, Knowledge Transfer, Stakeholder Communications, Performance Reporting, Communication, Goal Setting

Skills you'll gain: Earned Value Management, Project Schedules, Procurement, Cost Management, Return On Investment, Spreadsheet Software, Microsoft Excel, Financial Analysis, Project Performance, Project Estimation, Microsoft 365, Project Finance, Investment Management, Variance Analysis, Forecasting, Problem Solving

Skills you'll gain: Crisis Management, Mediation, Negotiation, Conflict Management, Diplomacy, Leadership, Policy Analysis, Leadership Development, Social Justice, Business Ethics, Organizational Leadership, Ethical Standards And Conduct, Leadership and Management, Business Leadership, Public Policies, Strategic Leadership, Political Sciences, Economics, Policy, and Social Studies, Public Administration, Governance

Skills you'll gain: Data Ethics, Healthcare Ethics, Ethical Standards And Conduct, Responsible AI, Data Security, Data Science, Medical Privacy, Machine Learning Algorithms, Algorithms, Information Privacy, Artificial Intelligence, Diversity Awareness, Case Studies

Skills you'll gain: Teamwork, Storytelling, Communication, Professionalism, Continuous Improvement Process, Report Writing, Presentations, Writing, Constructive Feedback, Concision, Intercultural Competence, Job Analysis, Editing, Self-Awareness, Generative AI Agents, Adaptability