Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

LearnKartS
Skills you'll gain: Kubernetes, Cloud-Native Computing, YAML, Containerization, Application Deployment, Microservices, Virtual Machines, Data Persistence, Virtual Environment, Ubuntu, Network Architecture, Command-Line Interface, Scalability
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Extract, Transform, Load, Data Cleansing, Power BI, Data Transformation, Data Manipulation, Data Management, Data Quality, Data Preprocessing, Data Validation, Data Integration, Data Modeling, Data Import/Export, Data Storage
Beginner · Course · 1 - 4 Weeks

Starweaver
Skills you'll gain: High Voltage, Electrical Power, Electrical Safety, Electric Power Systems, Test Engineering, Maintenance, Repair, and Facility Services, Hardware Troubleshooting, Electrical Systems, Sustainable Technologies, Power Electronics, Failure Analysis, Thermal Management, System Monitoring, Control Systems
Beginner · Course · 1 - 4 Weeks

Alfaisal University | KLD
Skills you'll gain: Talent Management, Human Capital, People Management, Human Resources Management and Planning, Human Resources, Talent Acquisition, Employee Performance Management, Organizational Structure
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Web Content Accessibility Guidelines, Usability, Usability Testing, Web Design, Web Development Tools, Test Tools, Web Development, Customer Service
Beginner · Guided Project · Less Than 2 Hours

Aptly
Skills you'll gain: TikTok, Social Media Marketing, Business Marketing, Social Media Strategy, Social Media, Content Creation, Marketing Strategies, Content Marketing, Marketing, Brand Awareness, Driving engagement, Content Strategy, Branding, Customer Engagement
Beginner · Course · 1 - 4 Weeks

MathWorks
Skills you'll gain: Image Analysis, Matlab, Computer Vision, Traffic Flow Optimization, Automation, Anomaly Detection, Data Preprocessing, Data Store
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Biological Engineering, Molecular Biology, Biotechnology, Electrical Engineering, Engineering Design Process, Biochemistry, Cell Biology, Technical Design, Research Design, Biology, Computational Logic, Laboratory Experience, Technical Standard
Build toward a degree
Beginner · Course · 1 - 3 Months

Skills you'll gain: Azure Synapse Analytics, Microsoft Azure, Data Lakes, Microsoft SQL Servers, Transact-SQL, Data Integration, Cloud Storage, SQL, File Management
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Cost Management, Cost Estimation, Project Management, Scope Management, Project Controls, Project Closure, Project Implementation, Requirements Management, Project Schedules, Work Breakdown Structure
Beginner · Course · 1 - 4 Weeks

Simplilearn
Skills you'll gain: Email Marketing, Target Audience, Lead Generation, Marketing Automation, Newsletters, Campaign Management, Driving engagement, Direct Marketing, Promotional Strategies, Digital Marketing, Content Marketing, Customer Relationship Management (CRM) Software, Customer Engagement, Sales, Automation, Law, Regulation, and Compliance
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Human Capital, Human Resource Strategy, Change Management, Talent Management, Organizational Strategy, HR Tech, Crisis Management, Talent Acquisition, Workforce Development, Team Management, Leadership Development, People Analytics, Leadership, Cultural Diversity, Mentorship
Intermediate · Course · 1 - 4 Weeks