
Skills you'll gain: Hardening, Performance Tuning, Unix Commands, Ubuntu, Debugging, Service Management, User Accounts, OS Process Management, Scripting, Cloud Deployment
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Network Troubleshooting, Network Performance Management, Technical Communication, Technical Support, Network Administration, Technical Documentation, Desktop Support, Help Desk Support, Problem Management, Network Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Interactive Learning, Education Software and Technology, End User Training and Support, Virtual Environment
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Prompt Engineering, Email Automation, Customer experience improvement, Generative AI, Customer Support, Personalized Service, Customer Service, Product Support, Self Service Technologies, Artificial Intelligence, Operational Efficiency, Automation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Standard Operating Procedure, Customer Support, Product Support, Responsible AI, Prototyping, Artificial Intelligence and Machine Learning (AI/ML), Customer experience improvement, Artificial Intelligence, AI Workflows, Data Ethics, Customer Insights, Deep Learning, Automation, Machine Learning, Natural Language Processing, Context Management
Intermediate · Specialization · 1 - 3 Months

AI Business School
Skills you'll gain: Agentic Workflows, Prompt Engineering, AI Workflows, Generative AI, Sales, Sales Enablement, Productivity, AI Orchestration, Large Language Modeling, ChatGPT, Generative AI Agents, AI Enablement, AI Personalization, LLM Application, Innovation, Operational Efficiency, Artificial Intelligence, Operations Management, Automation, Ideation
Beginner · Specialization · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Desktop Support, End User Training and Support, Help Desk Support, Patient Communication, Health Informatics, Healthcare Industry Knowledge, Technical Support, Information Technology, Health Information Management, Issue Tracking, Electronic Medical Record, Medical Privacy
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Computer Hardware, Virtualization, Cloud Computing, General Networking, Virtual Machines, Hardware Troubleshooting, Networking Hardware, Network Troubleshooting, Network Protocols, TCP/IP, Mobile Security, Dynamic Host Configuration Protocol (DHCP), Wireless Networks, Peripheral Devices, System Configuration, Data Storage Technologies
Beginner · Course · 1 - 3 Months
Georgia Institute of Technology
Skills you'll gain: English Language, Oral Comprehension, Verbal Communication Skills, Language Competency
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Desktop Support, Network Troubleshooting, Technical Support and Services, Technical Support, Hardware Troubleshooting, System Support, Help Desk Support, Debugging, Microsoft Windows, Mac OS, Unix, Problem Management, Computer Hardware, Network Monitoring, Generative AI, Operating Systems, System Configuration, Software Installation, Technical Communication, Performance Tuning
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Virtual Private Networks (VPN), Cybersecurity, Computing Platforms, Multi-Factor Authentication, Authentications, Information Systems Security, Network Security, Technical Support and Services, Application Security, Data Security, Information Privacy, Servers, Cloud Computing, Network Administration, Encryption, Identity and Access Management
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Teaching, Interactive Learning, Pedagogy, Lesson Planning, Mathematics Education, Education Software and Technology, Simulations, Arithmetic, Cultural Responsiveness
Beginner · Course · 1 - 3 Months