
Skills you'll gain: Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Process Mapping, Key Performance Indicators (KPIs), Customer Service, Hospitality Management, Hospitality, Customer Analysis, Innovation, Corporate Sustainability, Continuous Improvement Process, Feasibility Studies, Digital Transformation, Collaboration
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Hospitality, Hospitality Management, Innovation, Hotels and Accommodations, Service Management, Customer experience strategy (CX), Customer Service, Restaurant Operation, Cultural Sensitivity, Digital Transformation, Corporate Sustainability, AI Personalization
Beginner · Course · 1 - 4 Weeks

Starweaver
Skills you'll gain: Revenue Management, Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Capital Expenditure, Financial Statement Analysis, Social Media Marketing, Cost Control, Hospitality Management, Social Media, Innovation, Financial Forecasting, Finance, Operations Management, Prototyping, Strategic Planning, Capital Budgeting, Search Engine Optimization, Key Performance Indicators (KPIs)
Intermediate · Specialization · 3 - 6 Months
University of California, Davis
Skills you'll gain: Peer Review, Cultural Sensitivity, Analytical Skills, Detail Oriented, Verbal Communication Skills, Decision Making
Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Responsive Web Design, HTML and CSS, Bootstrap (Front-End Framework), Web Design and Development, Browser Compatibility, User Interface and User Experience (UI/UX) Design, User Experience Design, Requirements Analysis, Client Services, Javascript
Mixed · Course · 1 - 4 Weeks

Universidad Austral
Skills you'll gain: Service Design, Customer experience improvement, User Research, Customer experience strategy (CX), Experience Design, Customer Service, Service Improvement, Design Thinking, Expectation Management, Customer Insights, Consumer Behaviour
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Service Management, Information Technology Infrastructure Library, IT Management, Service Design, Organizational Structure, Strategic Partnership, Information Management, Supplier Relationship Management, Supplier Management, Vendor Relationship Management, Process Management, People Development, Organizational Strategy, Continuous Improvement Process
Intermediate · Course · 1 - 4 Weeks

Pontificia Universidad Católica de Chile
Skills you'll gain: Food and Beverage, Meal Planning And Preparation, Process Engineering, Experimentation, Chemical Engineering, Engineering, Materials science, Environment, Systems Of Measurement, Water Quality, Thermal Management, Biochemistry, Chemistry, Scientific Methods, Laboratory Equipment
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Food Safety and Sanitation, Food and Beverage, Legal Risk, Cleanliness, Restaurant Management, Restaurant Operation, Training Programs, Compliance Management, Food Quality Assurance And Control, Regulatory Compliance, Employee Training, Safety Assurance, Health And Safety Standards, Hazard Analysis, Risk Management
Intermediate · Course · 1 - 4 Weeks

Dubai College of Tourism
Skills you'll gain: Price Negotiation, Revenue Management, Restaurant Management, Hospitality, Food and Beverage, Cost Accounting, Customer experience improvement, Marketing Materials, Graphic and Visual Design, Performance Analysis, Copywriting
Intermediate · Course · 1 - 4 Weeks

University of Geneva
Skills you'll gain: Social Justice, Legal Research, Sustainable Development, Law, Regulation, and Compliance, International Relations, Diversity Awareness, Cultural Diversity, Case Law, Political Sciences, Diplomacy, Ethical Standards And Conduct
Mixed · Course · 1 - 3 Months

École Polytechnique
Skills you'll gain: Oral Expression, Persuasive Communication, Writing, Vocabulary, Language Learning, Culture, Political Sciences, Liberal Arts, Cultural Diversity, World History, Science and Research, Social Sciences
Advanced · Course · 1 - 3 Months