Google Cloud
Skills you'll gain: Google Workspace, Collaborative Software, Collaboration, Productivity Software, Business Communication, Organizational Skills, Communication, Spreadsheet Software, Project Management
Beginner · Course · 1 - 3 Months

University of Virginia Darden School Foundation
Skills you'll gain: ChatGPT, AI Personalization, Customer Communications Management, Persona Development, Customer Engagement, Generative AI, Customer Service, Target Audience, Customer experience improvement, Customer Support, Performance Analysis, Performance Improvement
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Workspace, Gmail, Collaborative Software, Business Solutions, File Management
Beginner · Course · 1 - 3 Months
Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, Customer Engagement, LLM Application, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Artificial Intelligence, Automation, Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Teams, Slack (Software), Google Workspace, Collaborative Software, Productivity Software, Microsoft 365, Virtual Teams, Meeting Facilitation, Communication, Scheduling
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Anthropic Claude, Email Automation, Generative AI, ChatGPT, Responsible AI, Automation, Workflow Management, AI Product Strategy, Report Writing, Digital Transformation, Marketing Materials, Team Management, AI Personalization, Generative AI Agents, Productivity, Innovation, Operational Efficiency, Performance Reporting, Customer Support
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Generative AI, Advertising, Advertising Campaigns, Content Creation, ChatGPT, Prompt Engineering, Data Ethics, Ideation, Artificial Intelligence, Branding, Video Editing
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Gmail, Google Docs, Google Sheets, Google Workspace, Calendar Management, Spreadsheet Software, Presentations, File Management, Excel Formulas, Excel Macros, Data Visualization, Setting Appointments, Productivity Software, Version Control, Document Management, Meeting Facilitation, Project Schedules, Collaborative Software, Email Security, Email Automation
Beginner · Specialization · 3 - 6 Months

DeepLearning.AI
Skills you'll gain: ChatGPT, Prompt Engineering, LLM Application, OpenAI, Large Language Modeling, Application Development
Beginner · Project · Less Than 2 Hours

Skills you'll gain: LangGraph, Generative AI Agents, Agentic systems, LLM Application, Prompt Patterns, OpenAI, Large Language Modeling, Artificial Intelligence, ChatGPT, AI Personalization, Development Environment, Tool Calling, Microsoft Azure, Responsible AI, Microsoft Development Tools, Query Languages, User Interface (UI), Prompt Engineering, Application Development, Natural Language Processing
Intermediate · Specialization · 3 - 6 Months
Google Cloud
Skills you'll gain: Google Workspace, Meeting Facilitation, Collaborative Software, Virtual Teams, Calendar Management, Events and Conferences, Live Streaming, Discussion Facilitation, Data Sharing, Scheduling
Beginner · Course · 1 - 3 Months

Knowledge Accelerators
Skills you'll gain: Customer Service, Problem Solving, Customer Support, Greeting Customers, Help Desk Support, Customer and Client Support, Critical Thinking and Problem Solving, Technical Support and Services, Customer Relationship Management, Interpersonal Communications, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management
Beginner · Course · 1 - 3 Months