Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

L&T EduTech
Skills you'll gain: Construction Engineering, Laboratory Testing, Construction, Construction Inspection, Production Process, Construction Management, Manufacturing Operations, Plant Operations and Management, Manufacturing Processes, Civil Engineering, Commercial Construction, Safety Assurance, Product Testing, Engineering Plans And Specifications, Materials science, Structural Engineering, Sustainable Engineering, Manufacturing Standards, Design Specifications, Analytical Testing
Advanced · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Risk Analysis, Financial Analysis, Portfolio Risk, Return On Investment, Financial Services, Investment Management, Risk Management, Portfolio Management, Equities
Intermediate · Guided Project · Less Than 2 Hours

University of Illinois Urbana-Champaign
Skills you'll gain: Health Informatics, Deep Learning, Health Information Management, Machine Learning, Health Care, Artificial Neural Networks, Applied Machine Learning, Supervised Learning, Model Evaluation, Unsupervised Learning, Convolutional Neural Networks, Program Development, Predictive Modeling
Advanced · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Hardware Design, Electronic Hardware, Schematic Diagrams, Computer-Aided Design, Mechanical Design, Wiring Diagram, Electrical Engineering, 3D Modeling, Electronics, Electronic Components, Simulations, Design Specifications, Open Source Technology
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cost Management, Cost Estimation, Project Management, Scope Management, Project Controls, Project Closure, Project Implementation, Requirements Management, Project Schedules, Work Breakdown Structure
Beginner · Course · 1 - 4 Weeks

Simplilearn
Skills you'll gain: Email Marketing, Target Audience, Lead Generation, Marketing Automation, Newsletters, Campaign Management, Driving engagement, Direct Marketing, Promotional Strategies, Digital Marketing, Content Marketing, Customer Relationship Management (CRM) Software, Customer Engagement, Sales, Automation, Law, Regulation, and Compliance
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: PyTorch (Machine Learning Library), Model Evaluation, Deep Learning, Machine Learning, Artificial Neural Networks, Artificial Intelligence, Python Programming, Data Preprocessing, Regression Analysis, Software Installation, System Configuration, Development Environment, Performance Tuning
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Security Management, Vulnerability Assessments, Threat Management, IT Management, Security Strategy, Cyber Governance, Risk Management Framework, Security Controls, Cyber Risk, Security Awareness, Disaster Recovery
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: User Research, Design Thinking, UI/UX Research, Usability Testing, Wireframing, Mockups, User Experience Design, User Interface (UI) Design, Prototyping, Figma (Design Software), User Flows, Persona Development, Scalability
Advanced · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Creative Thinking, Creativity, Innovation, Business Modeling, Strategic Thinking, Ideation, Entrepreneurship, Strategic Planning, Business Development, Business Strategy, New Business Development, Business Analysis, Collaboration, Analysis, Financial Analysis, Performance Analysis
Beginner · Course · 1 - 3 Months

Jordan University of Science and Technology
Skills you'll gain: Object Oriented Programming (OOP), C# (Programming Language), Software Engineering, Data Structures, Software Development, Computer Programming, Programming Principles, Java, Debugging, Query Languages
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: MITRE ATT&CK Framework, Threat Modeling, Cyber Threat Intelligence, Penetration Testing, Threat Management, Threat Detection, Cybersecurity, Vulnerability Scanning, Cyber Attacks, Data Ethics, Vulnerability Assessments, Security Strategy, Network Security, Network Analysis
Intermediate · Course · 1 - 4 Weeks