
Fundação Instituto de Administração
Skills you'll gain: Customer Success Management, Customer Data Management, Customer Relationship Management, Customer Engagement, Consultative Approaches, Customer Retention, Market Analysis, Customer experience strategy (CX), Organizational Structure, Business Relationship Management, Business Solutions, Business Technologies, Active Listening, Technology Solutions, Communication, Presentations
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Workflow Management, Dashboard, Project Management Software, Work Order, Process Design, Project Management
Beginner · Guided Project · Less Than 2 Hours

Pontificia Universidad CatĂłlica del PerĂș
Skills you'll gain: Data Ethics, Consumer Behaviour, Business-To-Consumer, Data Collection, Market Opportunities, Marketing, Target Market, digital literacy, Market Share, Market Research, User Research, Customer Insights, Customer Analysis, Digital Marketing, Business Research, Business Ethics, Web Analytics, Research, Qualitative Research, Technical Communication
Beginner · Course · 1 - 4 Weeks

Rutgers the State University of New Jersey
Skills you'll gain: Enterprise Resource Planning, Procurement, Robotic Process Automation, Supply Chain Systems, Business Process Automation, Technology Solutions, Operational Efficiency, AI Enablement, Technology Strategies, Digital Transformation, Automation
Intermediate · Course · 1 - 3 Months

The State University of New York
Skills you'll gain: Performance Analysis, Analytics, Data-Driven Decision-Making, Scheduling, Labor Relations, Team Performance Management, Linear Algebra, Data Management, Administration, Contract Management, Team Management, Data Analysis Software, R (Software), Contract Negotiation, Operations Management
Beginner · Course · 1 - 3 Months

Universidad de los Andes
Skills you'll gain: Sustainable Business, Innovation, Economic Development, Environmental Social And Corporate Governance (ESG), Business Strategy, Global Marketing, International Finance, Corporate Strategy, Entrepreneurship, Business Development, Competitive Analysis, Natural Resource Management, Growth Strategies, Economics, Problem Solving, Critical Thinking
Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Stakeholder Management, Stakeholder Communications, Work Breakdown Structure, Program Management, Project Management, Resource Planning, Resource Utilization, Agile Project Management, Project Risk Management, Resource Allocation, Scheduling, Project Schedules, Agile Methodology, Portfolio Management
Beginner · Course · 1 - 3 Months

Arizona State University
Skills you'll gain: Research, Data Collection, Surveys, Scientific Methods, Research Methodologies, Persuasive Communication, Data Analysis, Case Studies, Information Management
Mixed · Course · 1 - 3 Months

TecnolĂłgico de Monterrey
Skills you'll gain: Business Modeling, Business Architecture, Entrepreneurship, Storytelling, Design Thinking, Business Strategies, Business Strategy, Innovation, Strategic Thinking, Systems Thinking, Business, Presentations, Media and Communications, Case Studies, Market Opportunities, Value Propositions, Competitive Analysis
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Operational Excellence, Performance Measurement, Leadership and Management, Team Leadership, Key Performance Indicators (KPIs), Cleanliness, Auditing
Intermediate · Course · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Conflict Management, Team Motivation, Team Leadership, Project Risk Management, Stakeholder Engagement, Risk Management, Negotiation, Continuous Improvement Process, Cross-Functional Collaboration, Agile Project Management, Stakeholder Analysis, Project Management, Systems Thinking, Governance, Complex Problem Solving
Beginner · Course · 1 - 3 Months

Skills you'll gain: Animations, Multimedia, Creativity, Content Creation
Beginner · Guided Project · Less Than 2 Hours