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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: Free Trial
    Free Trial
    U

    University of Colorado System

    Intermediate Object-Oriented Programming for Unreal Games

    Skills you'll gain: File I/O, C++ (Programming Language), Object Oriented Programming (OOP), Object Oriented Design, Video Game Development, Unreal Engine, Event-Driven Programming, Unity Engine, C# (Programming Language), User Interface (UI), Data Structures

    4.7
    Rating, 4.7 out of 5 stars
    ·
    20 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    GenAI for Prototyping Basics

    Skills you'll gain: Prototyping, Adobe Firefly, AI Workflows, Functional Design, Generative AI, Prompt Engineering, Artificial Intelligence, Mockups, ChatGPT, Canva (Software), User Experience Design, Wireframing, Creativity, Automation

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    Edureka

    Generative Engine Optimization (GEO)

    Skills you'll gain: Content Performance Analysis, Google Gemini, Generative AI, Content Strategy, Content Marketing, AI Workflows, ChatGPT, Google Analytics, AI Product Strategy, Responsible AI, Content Creation, Metadata Management, Customer Insights, Market Intelligence, Ethical Standards And Conduct

    Beginner · Specialization · 3 - 6 Months

  • C

    Coursera

    Encryption and Decryption using C++

    Skills you'll gain: Cryptography, Encryption, Application Development, Security Engineering, Application Security, C++ (Programming Language)

    4.1
    Rating, 4.1 out of 5 stars
    ·
    15 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Speaking to a Technical Group

    Skills you'll gain: Verbal Communication Skills, Public Speaking, Technical Communication, Presentations, Persuasive Communication, Storytelling, Non-Verbal Communication, Microsoft PowerPoint, Communication, Target Audience, Interpersonal Communications, Contingency Planning

    Build toward a degree

    4.5
    Rating, 4.5 out of 5 stars
    ·
    8 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of California, Davis

    Sensory Science: Measuring the Senses

    Skills you'll gain: Scientific Methods, Systems Of Measurement, Experimentation, Statistical Analysis, Quantitative Research, Human Factors, Psychology, Research Methodologies, Neurology, Product Testing, Physiology

    4.1
    Rating, 4.1 out of 5 stars
    ·
    9 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    I

    International Institute of Information Technology, Hyderabad

    Introduction to Computer Organization

    Skills you'll gain: Computer Engineering, Computer Science, System Programming, Embedded Systems, Performance Tuning, C (Programming Language), Computational Logic, Numerical Analysis, Algorithms, Debugging

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free
    Free
    Y

    Yad Vashem

    The Holocaust through the Perspective of Primary Sources

    Skills you'll gain: Research, European History, World History, Photography, Investigation, Qualitative Research, Research Methodologies, Journals

    4.7
    Rating, 4.7 out of 5 stars
    ·
    12 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    K

    Kennesaw State University

    How to Become a Trusted Advisor with Jagdish Sheth

    Skills you'll gain: Trustworthiness, Brand Loyalty, Customer Retention, Customer Relationship Building, Consultative Approaches, Honesty, Strategic Partnership, B2B Sales, Business Relationship Management, Personal Attributes, Automation, Digital Transformation, Collaboration, Adaptability

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Python for Data Visualization:Matplotlib & Seaborn(Enhanced)

    Skills you'll gain: Matplotlib, Seaborn, Plot (Graphics), Scatter Plots, Histogram, Data Visualization, Data Visualization Software, Statistical Visualization, Data Analysis, Python Programming

    4.5
    Rating, 4.5 out of 5 stars
    ·
    30 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • C

    Coursera

    Configuring for Scala with IntelliJ IDEA

    Skills you'll gain: IntelliJ IDEA, Software Development Tools, Development Environment, Scala Programming, Build Tools, Software Development, Software Installation, Software Engineering

    4.5
    Rating, 4.5 out of 5 stars
    ·
    24 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    R

    Real Madrid Graduate School Universidad Europea

    AI in Fan Engagement

    Skills you'll gain: Marketing Analytics, AI Personalization, Predictive Analytics, Customer Engagement, Advanced Analytics, Data-Driven Decision-Making, Predictive Modeling, AI Enablement, Marketing Strategies, Emerging Technologies, Revenue Management, Loyalty Programs, Brand Marketing, Digital Media Strategy, Media Strategy, Digital Transformation, Drive Engagement, Media Planning, Media Relations, Price Negotiation

    Beginner · Course · 1 - 4 Weeks

Searches related to customer experience

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In summary, here are 10 of our most popular customer experience courses

  • Intermediate Object-Oriented Programming for Unreal Games: University of Colorado System
  • GenAI for Prototyping Basics: Coursera
  • Generative Engine Optimization (GEO): Edureka
  • Encryption and Decryption using C++: Coursera
  • Speaking to a Technical Group: University of Colorado Boulder
  • Sensory Science: Measuring the Senses: University of California, Davis
  • Introduction to Computer Organization: International Institute of Information Technology, Hyderabad
  • The Holocaust through the Perspective of Primary Sources: Yad Vashem
  • How to Become a Trusted Advisor with Jagdish Sheth: Kennesaw State University
  • Python for Data Visualization:Matplotlib & Seaborn(Enhanced): Coursera

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