Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Large Language Modeling, LLM Application, OpenAI API, Trend Analysis, Real Time Data, Analytics, Business Marketing, Program Development, Business Strategy, Generative AI, ChatGPT, Technology Roadmaps, Artificial Intelligence and Machine Learning (AI/ML), Artificial Neural Networks
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Business Intelligence, Data Presentation, Data Storytelling, Interactive Data Visualization, Data Visualization Software, Business Analytics, Power BI, Pivot Tables And Charts, Dashboard, Key Performance Indicators (KPIs), Performance Reporting, Data Analysis, Scatter Plots, Business Reporting, Trend Analysis, Time Series Analysis and Forecasting
Intermediate · Course · 1 - 4 Weeks

University of the Arts London
Skills you'll gain: PyTorch (Machine Learning Library), Artificial Intelligence, Creativity, Artificial Intelligence and Machine Learning (AI/ML), Creative Thinking, Generative AI, Artificial Neural Networks, Responsible AI, Creative Problem-Solving, Creative Design, Machine Learning Methods, Data Ethics, Deep Learning, Critical Thinking
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Wireframing, Prototyping, Interactive Design, User Experience Design, Mockups, User Centered Design, User Interface (UI), Usability
Beginner · Guided Project · Less Than 2 Hours

IE Business School
Skills you'll gain: Growth Strategies, Entrepreneurship, Performance Measurement, Key Performance Indicators (KPIs), Business Development, Go To Market Strategy, Sales Management, Product Management, Sales Strategy, Product Development, Operational Efficiency, Business Strategies, Business Process, Business Strategy, Price Negotiation, Customer Acquisition Management, Investments, Leadership and Management
Beginner · Course · 1 - 4 Weeks
University of Alberta
Skills you'll gain: Agile Software Development, Requirements Management, Software Development, Product Management, Process Development, Application Lifecycle Management, Software Engineering, Project Planning, Project Management, Customer Engagement
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Process Analysis, Kaizen Methodology, Process Improvement, Solution Delivery, Business Process Improvement, Quality Improvement, Continuous Improvement Process, Team Management, Lean Methodologies, Root Cause Analysis, Cross-Functional Collaboration, Goal Setting
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Embedded Systems, Robotics, Electronic Systems, PIC Microcontrollers, Automation, Control Systems, Medical Devices, Electric Power Systems, Hydraulics, Simulation and Simulation Software, Real Time Data
Intermediate · Course · 1 - 4 Weeks

Universidad de Palermo
Skills you'll gain: Target Market, Marketing Management, Branding, Strategic Marketing, Marketing Strategies, Marketing, Marketing Communications, Brand Strategy, Marketing Strategy and Techniques, Market Research, Communication Strategies, Business Strategy, Competitive Analysis, Market Dynamics, Consumer Behaviour, Value Propositions
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Blockchain, User Interface and User Experience (UI/UX) Design, Cryptography, Secure Coding, Application Security, Web Development Tools, React Redux, Encryption, User Experience Design, Key Management, Application Design, Cryptographic Protocols, Application Development, Web Applications, Software Development Tools, Legal Technology, Vulnerability Assessments, Frontend Integration, Data Security, Program Development
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Gmail, Email Automation, Prioritization, Productivity Software, Workflow Management, Organizational Skills, Communication
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Command-Line Interface, Go (Programming Language), Package and Software Management, Programming Principles, Program Development, Data Structures, Debugging
Beginner · Guided Project · Less Than 2 Hours