Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Coursera
Skills you'll gain: Customer Success Management, Generative AI Agents, Customer Service, AI Enablement, Customer Support, Customer experience improvement, AI Personalization, Customer Engagement, Personalized Service, Data Ethics, Automation, Business Ethics, Information Privacy, Systems Integration
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Terraform, CI/CD, Infrastructure as Code (IaC), Continuous Integration, Ansible, Application Performance Management, Prometheus (Software), Network Monitoring, Continuous Deployment, Kubernetes, Application Deployment, System Monitoring, Package and Software Management, GitHub, Software Development Tools, Docker (Software), Containerization, YAML, Infrastructure As A Service (IaaS), Automation
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Apache Hive, Database Management, SQL, Big Data, Database Systems, Amazon Web Services, Data Management, Amazon S3, Apache Hadoop, Data Storage, Cloud Storage, Performance Tuning, File Systems, Command-Line Interface, Virtual Machines
Beginner · Course · 1 - 3 Months

Skills you'll gain: AI Personalization, Mobile Development, Generative AI, Anthropic Claude, LLM Application, Apple iOS, AI Product Strategy, Machine Learning Methods, Application Design, Cloud Development, Data Strategy, Embedded Software, User Interface and User Experience (UI/UX) Design
Intermediate · Course · 1 - 4 Weeks

EC-Council
Skills you'll gain: Node.JS, MongoDB, Angular, Full-Stack Web Development, JavaScript Frameworks, Restful API, Web Applications, Web Development, NoSQL, Front-End Web Development, Application Security, Web Development Tools, Application Programming Interface (API), API Design, Javascript, Database Management, Back-End Web Development, Servers, Middleware
Beginner · Course · 1 - 3 Months

LearnKartS
Skills you'll gain: Google Analytics, Email Marketing, Google Ads, WordPress, LinkedIn, Content Creation, Content Marketing, Facebook, Social Media, Social Media Marketing, Search Engine Marketing, Social Media Content, Web Analytics and SEO, Advertising Campaigns, Email Automation, Social Media Campaigns, Analytics, Keyword Research, ChatGPT, Bidding
Beginner · Specialization · 3 - 6 Months

Multiple educators
Skills you'll gain: Sustainable Design, Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Sustainable Business, Sustainability Reporting, Sustainable Engineering, Sustainable Development, Business Ethics, Sustainability Standards, Sustainable Systems, Operations Management, Supply Chain Management, Supply Chain Planning, Supply Chain, Manufacturing Operations, Strategic Sourcing, Supply Chain Systems, Procurement, Supplier Relationship Management, Product Design
Build toward a degree
Beginner · Specialization · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Sustainable Development, Sustainable Technologies, Sustainable Business, Organizational Leadership, Corporate Sustainability, Leadership Studies, Business Leadership, Sustainable Architecture, Environmental Issue, Environment, Architectural Design, Building Design, Climate Change Mitigation, Environmental Science, Environmental Engineering, Energy and Utilities
Build toward a degree
Intermediate · Course · 1 - 3 Months

Duke University
Skills you'll gain: Strategic Decision-Making, Dealing With Ambiguity, Performance Analysis, Performance Measurement, Customer Analysis, Adaptability, Decision Making, Strategic Prioritization, Dashboard, Strategic Thinking, Data-Driven Decision-Making, Market Opportunities, Business Metrics, Business Analytics, Business Intelligence, Data Science, Data Analysis, Operational Efficiency, Risk Management, Change Management
Intermediate · Specialization · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Prompt Engineering, Application Deployment, Google Cloud Platform, Kubernetes, Cloud Deployment, Cloud Applications, Cloud Infrastructure, Cloud Development, Containerization, Cloud Services, Identity and Access Management, Virtual Machines, Infrastructure As A Service (IaaS), Cloud API, Generative AI Agents, Security Assertion Markup Language (SAML), Cloud Computing, Application Programming Interface (API), Cloud Storage, Debugging
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Amazon S3, Amazon Web Services, Cloud Hosting, Distributed Computing, Content Management Systems, System Configuration
Beginner · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Delegation Skills, Stakeholder Management, Technical Management, Engineering Management, Negotiation, Mentorship, Meeting Facilitation, Decision Making, Team Leadership, Leadership, Organizational Leadership, Leadership and Management, Culture Transformation, Team Management, Courage, Growth Mindedness, Leadership Development, Team Building, Collaboration, Communication
Build toward a degree
Beginner · Specialization · 1 - 3 Months