Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

University of California, Irvine
Skills you'll gain: Presentations, Verbal Communication Skills, Communication, Non-Verbal Communication, Microsoft PowerPoint, Business Communication, English Language, Interpersonal Communications, Business Leadership, Crisis Management, Organizational Structure, Leadership and Management, Business, Business Management, Global Marketing, Rapport Building, Leadership, Corporate Communications, Grammar, Vocabulary
Mixed · Course · 1 - 4 Weeks

Multiple educators
Skills you'll gain: Sustainable Design, Packaging and Labeling, Human Centered Design, Sustainable Engineering, Sustainable Business, Environmental Regulations, Sustainability Standards, Design Thinking, Product Development, Business Leadership, Waste Minimization, Product Design, Corporate Sustainability, Product Lifecycle Management, Regulatory Requirements, Design Strategies, Logistics, Environment and Resource Management, Design Research, Process Improvement
Build toward a degree
Intermediate · Specialization · 3 - 6 Months

Macquarie University
Skills you'll gain: Collaborative Software, Digital pedagogy, Education Software and Technology, Instructional Design, Planning, Virtual Environment, Collaboration, System Configuration, Safety and Security, Information Privacy
Beginner · Course · 1 - 3 Months

EDUCBA
Skills you'll gain: C (Programming Language), Embedded Systems, Embedded Software, Debugging, System Programming, Hardware Architecture, Microarchitecture, Computer Architecture, Data Structures, Peripheral Devices
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AI Personalization, Mobile Development, Generative AI, Anthropic Claude, LLM Application, Apple iOS, AI Product Strategy, Machine Learning Methods, Application Design, Cloud Development, Data Strategy, Embedded Software, User Interface and User Experience (UI/UX) Design
Intermediate · Course · 1 - 4 Weeks

Dassault Systèmes
Skills you'll gain: SolidWorks (CAD), Assembly Drawing, 3D Modeling, Computer-Aided Design, Mechanical Design, Engineering Drawings
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: IT Management, Business Transformation, Workforce Management, Digital Transformation, Technology Strategies, Operational Efficiency, Information Technology, Product Strategy, Profit and Loss (P&L) Management, Financial Management, Cost Management, Business Analysis, Expectation Management
Mixed · Course · 1 - 3 Months

Edureka
Skills you'll gain: Data Transformation, Machine Learning Methods
Advanced · Course · 1 - 4 Weeks

Splunk Inc.
Skills you'll gain: Splunk, Dashboard, Data Visualization Software, Security Information and Event Management (SIEM), Statistical Reporting, Query Languages, Ad Hoc Reporting, System Monitoring, Data Processing, Business Intelligence, Incident Response, Data Analysis, Big Data, Data Science, Business Analysis
Beginner · Course · 1 - 3 Months

University of California, Davis
Skills you'll gain: Chemical Engineering, Process Engineering, Hazard Communication (HazCom), Hazard Analysis, Occupational Health, Environment Health And Safety, Safety Training, Safety Standards, Accident Prevention, Personal protective equipment, Risk Management
Intermediate · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Strategic Decision-Making, Dealing With Ambiguity, Performance Analysis, Performance Measurement, Customer Analysis, Adaptability, Decision Making, Strategic Prioritization, Dashboard, Strategic Thinking, Data-Driven Decision-Making, Market Opportunities, Business Metrics, Business Analytics, Business Intelligence, Data Science, Data Analysis, Operational Efficiency, Risk Management, Change Management
Intermediate · Specialization · 1 - 4 Weeks

Queen Mary University of London
Skills you'll gain: Market Research, Data Collection, Research Design, Proposal Writing, Research Reports, Research Methodologies, Surveys, Research, Market Analysis, Qualitative Research, Data Analysis, Business Reporting, Business Ethics, Consumer Behaviour
Beginner · Course · 1 - 4 Weeks