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  • Customer Communications Management

Results for "customer communications management"


  • A

    Alex Genadinik

    Monetization Models To Boost Lifetime Customer Value (LTV)

    Skills you'll gain: Revenue Management, Upselling, Customer Retention, Cross Selling, Market Trend, Customer Acquisition Management, Business Modeling, Competitive Analysis, Product Strategy, Consumer Behaviour, Sustainable Business, Growth Strategies

    Mixed · Course · 1 - 4 Weeks

  • P

    Packt

    Performance Management

    Skills you'll gain: Team Performance Management, Employee Performance Management, Team Motivation, People Management, Performance Analysis, Leadership and Management, Staff Management, Performance Improvement, Motivational Skills, Behavior Management, Leadership Development, Meeting Facilitation, Communication Strategies

    ★ 4.7 (30) · Intermediate · Course · 1 - 4 Weeks

  • U

    University of Geneva

    International Organizations Management

    Skills you'll gain: International Relations, Leadership and Management, Strategic Partnership, Marketing, Organizational Leadership, Fundraising, Business Management, Leadership, Governance, Organizational Structure, World History, Branding, Sustainable Development, Cross-Functional Collaboration, Climate Change Mitigation

    ★ 4.8 (2K) · Beginner · Course · 1 - 3 Months

  • E

    EDUCBA

    Logistics Management Fundamentals

    Mixed · Course · 1 - 4 Weeks

  • T

    Technical University of Denmark (DTU)

    Global Environmental Management

    Skills you'll gain: Water Resources, Water Resource Management, Energy and Utilities, Water Sustainability, Environmental Engineering, Hydrology, Environmental Engineering and Restoration, Stormwater Management, Natural Resource Management, Environment and Resource Management, Sustainable Technologies, Environmental Issue, Water Quality, Public Works, Land Management, Sustainable Systems, Sustainable Development, Environmental Policy, Waste Minimization, Demography

    ★ 4.7 (2.2K) · Intermediate · Course · 1 - 3 Months

  • G

    Google Cloud

    Google Cloud Customer Care Fundamentals - Bahasa Indonesia

    Skills you'll gain: Google Cloud Platform, Product Support, Help Desk Support, End User Training and Support, Technical Support, Technical Support and Services, Service Level, Cloud Services, Technical Communication, Issue Tracking, Record Keeping

    Beginner · Course · 1 - 4 Weeks

  • A

    Alex Genadinik

    Delivering Bad News To Customers During Customer Service

    Skills you'll gain: Customer Service, Customer Complaint Resolution, Customer Relationship Building, Trustworthiness, Service Recovery, Tactfulness, Professionalism, Overcoming Objections, Expectation Management, Rapport Building, Communication Strategies, Active Listening, Empathy, Business Communication, Honesty, Positivity

    Mixed · Course · 1 - 4 Weeks

  • P

    Packt

    Change Management Crash Course: Change Management 101

    Skills you'll gain: Change Management, Organizational Change, Process Management, Initiative and Leadership, Business Transformation, Organizational Leadership, Leadership and Management, Plan Execution, Adaptability

    ★ 4.1 (19) · Beginner · Course · 1 - 4 Weeks

  • I

    IBM

    Project Management Capstone

    Skills you'll gain: Peer Review, Project Management, Project Management Life Cycle, Project Management Institute (PMI) Methodology, Milestones (Project Management), Agile Project Management, Project Coordination, Project Risk Management, Project Implementation, Project Portfolio Management, Project Closure, Project Controls, Project Scoping, Work Breakdown Structure, User Story, Backlogs, Sprint Planning, Scrum (Software Development), Risk Management, Leadership

    ★ 4.9 (118) · Advanced · Course · 1 - 3 Months

  • W

    West Virginia University

    Sales Operations/Management

    Skills you'll gain: Sales Management, Sales Territory Management, Recruitment, Sales Development, Training Programs, Sales Training, Sales Strategy, Account Management, Sales, General Sales Practices, Training and Development, Talent Recruitment, Expense Management, Sales Process, Regional Sales, Organizational Structure, Strategic Planning, Inside Sales, Marketing Budgets, Expense Reports

    ★ 4.5 (447) · Beginner · Specialization · 3 - 6 Months

  • A

    Alex Genadinik

    Time Management

    Skills you'll gain: Prioritization, Productivity, Time Management, Professional Development, Personal Development, Stress Management, Strategic Prioritization, Organizational Skills, Mental Concentration, Business Priorities, Scheduling, Business Strategy, Microsoft Excel, Data-Driven Decision-Making

    Mixed · Course · 1 - 3 Months

  • U

    University of London

    The Manager's Toolkit: A Practical Guide to Managing People at Work

    Skills you'll gain: People Management, Conflict Management, Human Resources Management and Planning, Staff Management, Smart Goals, Employee Performance Management, Leadership and Management, Performance Management, People Development, Performance Appraisal, Leadership, Decision Making, Strategic Decision-Making, Compensation Management, Recruitment, Goal Setting, Talent Recruitment, Constructive Feedback, Interviewing Skills

    ★ 4.7 (4.3K) · Mixed · Course · 1 - 3 Months

1…343536…834

In summary, here are 10 of our most popular customer communications management courses

  • Monetization Models To Boost Lifetime Customer Value (LTV): Alex Genadinik
  • Performance Management: Packt
  • International Organizations Management : University of Geneva
  • Logistics Management Fundamentals: EDUCBA
  • Global Environmental Management: Technical University of Denmark (DTU)
  • Google Cloud Customer Care Fundamentals - Bahasa Indonesia: Google Cloud
  • Delivering Bad News To Customers During Customer Service: Alex Genadinik
  • Change Management Crash Course: Change Management 101: Packt
  • Project Management Capstone: IBM
  • Sales Operations/Management: West Virginia University

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