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  • Customer Service Skills

Results for "customer service skills"


  • C

    Coursera

    Design a Customer Satisfaction Survey with Typeform: A Beginner's Guide

    Skills you'll gain: Customer Insights, User Feedback, Customer Analysis, Customer experience improvement, Data Sharing, Business Research, User Accounts, Content Creation

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    E

    ESSEC Business School

    Innovation publique et pensée design, l'innovation sociale au service des territoires

    Skills you'll gain: Design Thinking, Human Centered Design, Ideation, Service Design, Innovation, User Experience Design, Brainstorming, Public Administration, Public Policies, Experimentation, User Research, Case Studies, Stakeholder Engagement, Qualitative Research

    4.6
    Rating, 4.6 out of 5 stars
    ·
    78 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    C

    Coursera

    Foundational Banking and Financial Services Skills in India

    Skills you'll gain: Banking, Commercial Banking, Compliance Management, Governance Risk Management and Compliance, Investment Banking, Financial Services, Bank Regulations, Retail Banking, Operational Efficiency, Financial Systems, Risk Management, Operational Analysis, FinTech, Front Office, Business Operations

    4.3
    Rating, 4.3 out of 5 stars
    ·
    15 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    B

    Board Infinity

    Mastering VMware Automation and Cloud Management Skills

    Skills you'll gain: Hybrid Cloud Computing, vCenter Server, VMware ESX Servers, vSphere Networking and Storage, Cloud Management, NSX-T Network Virtualization, Virtual Machines, Cloud Infrastructure, Virtualization and Virtual Machines, IT Automation, Cloud Computing, Network Troubleshooting, Automation, Scripting, Performance Tuning, Application Programming Interface (API), System Monitoring

    Advanced · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Maryland, College Park

    PMP Exam Prep: Managing People with Power Skills

    Skills you'll gain: Team Management, Team Building, Expectation Management, Stakeholder Analysis, Resource Management, Relationship Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    52 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free
    Free
    U

    University of Washington

    Lesson | Business English Skills: Introducing Yourself in Business Settings

    Skills you'll gain: English Language, Professional Networking, Rapport Building, Business Communication, Relationship Building, Verbal Communication Skills, Communication

    4.5
    Rating, 4.5 out of 5 stars
    ·
    279 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of Toronto

    Knowledge and Skills for Dementia Care: the SSLD Approach

    Skills you'll gain: Gerontology, Long Term Care, Geriatrics, Caregiving, Nursing Homes, Dignity in Care, Home Health Care, Mental and Behavioral Health, Care Management, Community Development, Substance Abuse, Patient-centered Care, Diversity Awareness, Informed Consent, Behavior Management, Needs Assessment

    4.6
    Rating, 4.6 out of 5 stars
    ·
    129 reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Build Employee Apps with React: Apply Real-World UI Skills

    Skills you'll gain: Scalability, Web Applications, Data Management

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Glasgow

    Data-Driven Leadership Skills Course 1: Leadership Narrative

    Skills you'll gain: Data-Driven Decision-Making, Business Leadership, Leadership Studies, Organizational Leadership, Leadership, Strategic Leadership, Organizational Structure, Leadership and Management, Leadership Development, Agile Product Development, Social Sciences, Ancient History

    4.7
    Rating, 4.7 out of 5 stars
    ·
    34 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    A

    Alex Genadinik

    B2B Sales Skills From Cold Lead Generation To Closing Sales

    Skills you'll gain: Overcoming Objections, Lead Generation, B2B Sales, Sales Presentation, Closing (Sales), Negotiation, Inside Sales, Phone Sales, Cold Calling, Sales Process, Sales, Selling Techniques, Account Strategy, Sales Strategy, Outside Sales, Customer Acquisition Management, Marketing Strategies, Email Marketing, Rapport Building, Communication Strategies

    Mixed · Course · 3 - 6 Months

  • G

    Google Cloud

    Manage and Secure Distributed Services with GKE Managed Service Mesh

    Skills you'll gain: Kubernetes, Virtual Networking, Cloud Applications, Cloud Deployment, Google Cloud Platform, Multi-Tenant Cloud Environments, Cloud API, Application Deployment, General Networking

    Advanced · Project · Less Than 2 Hours

  • Status: New
    New
    Status: Preview
    Preview
    S

    Starweaver

    New Leader Essentials: Build Teams with 20 Skills

    Skills you'll gain: Supervision, Emotional Intelligence, Trustworthiness, Employee Coaching, Professionalism, Empathy & Emotional Intelligence, Leadership, Constructive Feedback, Coaching, Influencing, Accountability, Team Management, Initiative and Leadership, Delegation Skills, Rapport Building, Leadership and Management, Relationship Building, Team Building, Teamwork, Communication

    Intermediate · Course · 1 - 4 Weeks

Searches related to customer service skills

customer service essentials: 20 skills for happy clients
communication skills for customer service
1…343536…834

In summary, here are 10 of our most popular customer service skills courses

  • Design a Customer Satisfaction Survey with Typeform: A Beginner's Guide: Coursera
  • Innovation publique et pensée design, l'innovation sociale au service des territoires: ESSEC Business School
  • Foundational Banking and Financial Services Skills in India: Coursera
  • Mastering VMware Automation and Cloud Management Skills: Board Infinity
  • PMP Exam Prep: Managing People with Power Skills: University of Maryland, College Park
  • Lesson | Business English Skills: Introducing Yourself in Business Settings : University of Washington
  • Knowledge and Skills for Dementia Care: the SSLD Approach : University of Toronto
  • Build Employee Apps with React: Apply Real-World UI Skills: EDUCBA
  • Data-Driven Leadership Skills Course 1: Leadership Narrative: University of Glasgow
  • B2B Sales Skills From Cold Lead Generation To Closing Sales: Alex Genadinik

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