Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.
Johns Hopkins University
Skills you'll gain: Infection Control, Emergency Response, Personal protective equipment, Public Health, Community Health, Mental Health, Health And Safety Standards, Patient Education and Support, Education and Training, Policy Development, Interpersonal Communications
Beginner · Course · 1 - 3 Months

Skills you'll gain: Social Media Campaigns, Advertising Campaigns, Social Media, Storytelling, Marketing Materials, Advertising, Social Media Marketing, Content Creation, Marketing Design, Graphic Design, User Accounts
Beginner · Guided Project · Less Than 2 Hours

Packt
Skills you'll gain: OSI Models, Computer Networking, Virtualization, Data Centers, Virtual Networking, General Networking, Network Architecture, Network Protocols, TCP/IP, Network Infrastructure, Local Area Networks
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: AWS Identity and Access Management (IAM), Amazon DynamoDB, Amazon S3, Amazon Elastic Compute Cloud, API Gateway, Serverless Computing, Cloud API, Application Programming Interface (API), Identity and Access Management, Amazon Web Services, Authentications, Authorization (Computing), NoSQL, Cloud Storage, Public Cloud, Data Storage
Beginner · Course · 1 - 4 Weeks

Politecnico di Milano
Skills you'll gain: Computer Architecture, Hardware Architecture, Cloud Infrastructure, Systems Design, Embedded Systems, System Design and Implementation, Software Design, Cloud Computing
Beginner · Course · 1 - 4 Weeks
Amazon Web Services
Skills you'll gain: Infrastructure as Code (IaC), Amazon CloudWatch, CI/CD, AWS CloudFormation, Application Deployment, Continuous Deployment, Cloud Deployment, Amazon Web Services, Continuous Integration, Model Deployment, DevOps, Cloud Management, Generative AI, Cloud Applications, System Monitoring, Automation, Continuous Monitoring
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Jest (JavaScript Testing Framework), CI/CD, Model View Controller, User Acceptance Testing (UAT), Continuous Integration, Cucumber (Software), Postman API Platform, Ansible, Software Testing, OAuth, Web Development Tools, Behavior-Driven Development, Application Performance Management, Prometheus (Software), Authentications, Test Driven Development (TDD), Package and Software Management, Cloud API, Javascript, Software Engineering
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Exploit development, OSI Models, Network Security, Exploitation techniques, TCP/IP, Cybersecurity, Vulnerability Scanning, Metasploit, Malware Protection, Network Protocols, Distributed Denial-Of-Service (DDoS) Attacks, Cyber Attacks, Wireless Networks, Application Security, Cyber Security Assessment, Network Monitoring, Linux, Object Oriented Programming (OOP), General Networking, Security Awareness
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Responsible AI, Business Analysis, Business Process Modeling, Business Analytics, Stakeholder Management, Generative AI Agents, Business Process, Stakeholder Communications, Business Intelligence, Business Transformation, Data Visualization, SQL
Intermediate · Course · 1 - 4 Weeks

Harvard Business Review
Skills you'll gain: Delegation Skills, Emotional Intelligence, Trustworthiness, Diversity and Inclusion, Leadership Development, Leadership, Initiative and Leadership, Empowerment, Team Management, Empathy, Collaboration, Visionary, Virtual Teams, Verbal Communication Skills, Self-Awareness
Intermediate · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: Semiconductors, Finite Element Methods, Medical Devices, Electronics Engineering, Materials science, Laboratory Testing, Electronics, Quality Assurance, Process Control, Biomedical Engineering, Manufacturing Processes, Mechanical Design, Electrical Engineering, Electronic Components, Process Engineering, Mechanical Engineering, Simulation and Simulation Software, Design Specifications, Chemical Engineering, Mathematical Modeling
Intermediate · Specialization · 3 - 6 Months

Novartis
Skills you'll gain: Pre-Clinical Development, Drug Development, Pharmaceuticals, Pharmacology, Clinical Research, Clinical Trials, Pharmacotherapy, Chemistry, Manufacturing and Production
Intermediate · Course · 1 - 4 Weeks