Conflict resolution courses can help you learn negotiation techniques, active listening skills, mediation strategies, and the dynamics of interpersonal communication. You can build skills in identifying underlying interests, managing emotions during disputes, and facilitating collaborative problem-solving. Many courses introduce tools like conflict assessment frameworks and communication models that aid in resolving disagreements effectively and fostering a positive environment.

ESADE Business and Law School
Skills you'll gain: Succession Planning, Governance, Business Management, Systems Thinking, Organizational Development, Business Risk Management, Leadership, Business Systems, Relationship Management, Conflict Management, Communication, Decision Making
Beginner · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Organizational Development, Talent Recruitment, Virtual Teams, Human Resources Information System (HRIS), Workforce Development, Organizational Change
Intermediate · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Train The Trainer, Management Training And Development, Employee Training, Training and Development, Employee Coaching, Employee Performance Management, Staff Management, Performance Management, Performance Review, Accountability, Coaching, Meeting Facilitation, Key Performance Indicators (KPIs), Planning
Mixed · Course · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Complex Problem Solving, Innovation, Team Leadership, Team Management, Strategic Leadership, Conflict Management, Leadership, Leadership Development, Business Leadership, Organizational Leadership, Team Motivation, People Management, Business Transformation, Virtual Teams, Critical Thinking, Professional Development, Leadership and Management, Telecommuting, Strategic Decision-Making, Team Performance Management
Beginner · Specialization · 3 - 6 Months

Tecnológico de Monterrey
Skills you'll gain: Succession Planning, Governance, Leadership and Management, Leadership, Business Leadership, Strategic Leadership, Leadership Development, Talent Management, Organizational Structure, Business Continuity, Entrepreneurship, Conflict Management, Business Economics, Decision Making
Advanced · Course · 1 - 3 Months

University of California, Davis
Skills you'll gain: Continuous Integration, CI/CD, Continuous Delivery, Continuous Deployment, Integration Testing, DevOps, Secure Coding, Systems Integration, Software Development, Continuous Monitoring, System Monitoring, Docker (Software), Application Deployment, Development Environment, Maintainability, GitHub, Automation, Version Control, Program Development, Debugging
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Team Building, Teamwork, Conflict Management, Collaboration, Team Leadership, Team Motivation, Constructive Feedback, Relationship Building, Emotional Intelligence, Professional Development, Diversity and Inclusion, Employee Engagement, Empathy, Active Listening, Trustworthiness, Safety Culture, Goal Setting
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Product Knowledge, Language Learning, English Language, Customer Service, Retail Sales, Customer Inquiries, Customer Complaint Resolution, Telephone Skills, Vocabulary, Writing, Verbal Communication Skills, Oral Comprehension, Business Writing, Oral Expression, Grammar, Communication
Mixed · Course · 1 - 3 Months

Starweaver
Skills you'll gain: Data Storytelling, Active Listening, Non-Verbal Communication, Business Writing, Sales Presentation, Concision, Sales Strategy, Writing, Cultural Sensitivity, Persuasive Communication, Interpersonal Communications, Customer Relationship Management (CRM) Software, Storytelling, Emotional Intelligence, Sales, Business Communication, Communication Strategies, Technical Communication, Communication, Marketing Communications
Intermediate · Specialization · 1 - 3 Months

Microsoft
Skills you'll gain: Stakeholder Management, Conflict Management, Strategic Communication, Project Management, Business Communication, Stakeholder Analysis, Project Management Institute (PMI) Methodology, Communication, Relationship Building, Influencing, Program Management, Cultural Sensitivity, Governance
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Agile Project Management, Sprint Retrospectives, Scaled Agile Framework, Agile Methodology, Emotional Intelligence, Team Management, Risk Management, Team Performance Management, User Story, Team Leadership, Initiative and Leadership, Employee Coaching, Team Building, Stakeholder Engagement, Leadership, Backlogs, Kanban Principles, Conflict Management, Earned Value Management, Sprint Planning
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: JUnit, Test Driven Development (TDD), Version Control, Git (Version Control System), GitHub, Performance Tuning, Unit Testing, Data Structures, Java Programming, Development Testing, Algorithms, Program Development, Software Testing, Java, Computer Programming, Software Development, Programming Principles, Debugging, Scalability
Beginner · Course · 1 - 4 Weeks