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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: Free Trial
    Free Trial
    C

    Coursera

    What are GPTs and How can they work for my business?

    Skills you'll gain: ChatGPT, AI Enablement, Market Research, Financial Forecasting, AI Personalization, Business Solutions, LLM Application, Generative AI, Strategic Decision-Making, Supply Chain Management, Innovation, Forecasting, Customer Support, Artificial Intelligence

    3.8
    Rating, 3.8 out of 5 stars
    ·
    11 reviews

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Clean Data in SQL using MySQL Workbench

    Skills you'll gain: MySQL, MySQL Workbench, SQL, Data Cleansing, Query Languages, Data Manipulation, Database Management, Databases, Data Quality

    4.7
    Rating, 4.7 out of 5 stars
    ·
    30 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free
    Free
    A

    Amazon Web Services

    Amazon Connect: Introduction to Amazon Connect and the Contact Control Panel (CCP)

    Skills you'll gain: Amazon Web Services, Control Panels, Cloud Deployment, Application Deployment, Call Center Experience, Customer Communications Management, Outbound Calls, Inbound Calls

    4.7
    Rating, 4.7 out of 5 stars
    ·
    14 reviews

    Mixed · Course · 1 - 4 Weeks

  • C

    Coursera

    Set up a Continuous Integration (CI) workflow in CIrcleCI

    Skills you'll gain: Continuous Integration, CI/CD, Application Deployment, Node.JS, Test Automation, Software Development Tools, Unit Testing, Git (Version Control System), Software Development, GitHub, Javascript

    4.4
    Rating, 4.4 out of 5 stars
    ·
    20 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    Edureka

    Introduction to Generative Engine Optimization (GEO)

    Skills you'll gain: Google Gemini, Content Performance Analysis, Generative AI, Prompt Engineering, ChatGPT, Search Engine Optimization, Responsible AI, Performance Measurement, Web Analytics and SEO, Keyword Research, Content Creation, AI Personalization, Lead Generation, Metadata Management, Content Strategy

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    U

    University of Colorado System

    The data to decision path for infusion of AI in healthcare

    Skills you'll gain: Data Governance, AI Enablement, Health Informatics, Machine Learning Algorithms, Analytics, Advanced Analytics, Data-Driven Decision-Making, Artificial Intelligence, Health Information Management, Decision Support Systems, Business Analytics, Predictive Analytics, Machine Learning, Data Integration, Real Time Data, Artificial Neural Networks

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    SAS

    Creating Features for Time Series Data

    Skills you'll gain: Time Series Analysis and Forecasting, SAS (Software), Feature Engineering, Statistical Analysis, Data Analysis, Digital Signal Processing, Exploratory Data Analysis, Data Preprocessing, Unsupervised Learning, Dimensionality Reduction

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera

    TypeScript Control Structures

    Skills you'll gain: TypeScript, Scripting, Web Development Tools, Scripting Languages, Programming Principles, Computational Thinking, Computer Programming

    4.6
    Rating, 4.6 out of 5 stars
    ·
    19 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • C

    Coursera

    Developing a Programme Management Blueprint with ClickUp

    Skills you'll gain: Project Design, Program Management, Timelines, Diagram Design, Work Breakdown Structure, Project Scoping, Project Management, Agile Methodology, Project Management Software, Process Development, Risk Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    28 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Data Driven Decision Making

    Skills you'll gain: Statistical Hypothesis Testing, Correlation Analysis, Statistical Analysis, Statistical Software, Probability & Statistics, Data Analysis, R (Software), Data Visualization, Statistical Inference, Variance Analysis, Sampling (Statistics)

    Build toward a degree

    4.7
    Rating, 4.7 out of 5 stars
    ·
    30 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    Java Development Capstone Project

    Skills you'll gain: Database Design, Continuous Integration, Restful API, Docker (Software), Model View Controller, Front-End Web Development, Databases, User Story, CI/CD, Java, Java Programming, Database Application, Application Programming Interface (API), HTML and CSS, Full-Stack Web Development, Spring Boot, Microservices, Back-End Web Development, Software Design Documents, Software Architecture

    4.3
    Rating, 4.3 out of 5 stars
    ·
    9 reviews

    Advanced · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    University of Alberta

    Introdução ao Gerenciamento de produtos de software

    Skills you'll gain: Agile Software Development, Requirements Management, Software Development, Product Management, Process Development, Application Lifecycle Management, Software Engineering, Project Planning, Project Management, Customer Engagement

    4.4
    Rating, 4.4 out of 5 stars
    ·
    40 reviews

    Mixed · Course · 1 - 4 Weeks

Searches related to customer experience

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customer experience courses
1…357358359…559

In summary, here are 10 of our most popular customer experience courses

  • What are GPTs and How can they work for my business?: Coursera
  • Clean Data in SQL using MySQL Workbench: Coursera
  • Amazon Connect: Introduction to Amazon Connect and the Contact Control Panel (CCP): Amazon Web Services
  • Set up a Continuous Integration (CI) workflow in CIrcleCI: Coursera
  • Introduction to Generative Engine Optimization (GEO): Edureka
  • The data to decision path for infusion of AI in healthcare: University of Colorado System
  • Creating Features for Time Series Data: SAS
  • TypeScript Control Structures: Coursera
  • Developing a Programme Management Blueprint with ClickUp: Coursera
  • Data Driven Decision Making: University of Colorado Boulder

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