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Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.


Popular Service Design Courses and Certifications


  • Status: Free Trial
    Free Trial
    E

    Edureka

    Power BI Capstone Project

    Skills you'll gain: Database Design, Data-Driven Decision-Making, Dashboard, Business Intelligence, Spreadsheet Software, Data Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    10 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    E

    ESADE Business and Law School

    Empresa familiar: gestión, dirección y sucesión

    Skills you'll gain: Succession Planning, Business Modeling, Organizational Structure, Governance, Business Management, Systems Thinking, Business, Risk Analysis, Technology Strategies, Family Support, Business Valuation, Business Leadership, Innovation, Business Process, Business Transformation, Entrepreneurship, Communication, Leadership, Business Analysis, Economics

    4.6
    Rating, 4.6 out of 5 stars
    ·
    174 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    GenAI for Customer Journey Mapping

    Skills you'll gain: Generative AI, Customer Insights, AI Personalization, Customer Analysis, ChatGPT, Customer experience strategy (CX), Real Time Data, Design Thinking, Artificial Intelligence, Analysis, Design

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    A

    Arizona State University

    Rapid Prototyping and Tooling

    Skills you'll gain: Engineering Design Process, Engineering Drawings, Basic Electrical Systems, Prototyping, Drafting and Engineering Design, Mechanical Drawings, Computer-Aided Design, Electronics, Technical Drawing, Electronic Components, Robotics, Manufacturing Processes, Electrical Systems, Electronic Hardware, Electrical Wiring, Electrical Engineering, Materials science, Manufacturing and Production, Mechanical Engineering, 3D Modeling

    4.9
    Rating, 4.9 out of 5 stars
    ·
    54 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Preview
    Preview
    U

    UBITS

    Innovación en el mundo corporativo

    Skills you'll gain: Innovation, Organizational Change, Change Management, Corporate Strategy, Business Transformation, Organizational Strategy, Business Leadership, Process Development, Growth Strategies, Organizational Structure, Product Development, Customer Analysis, Consumer Behaviour

    4.8
    Rating, 4.8 out of 5 stars
    ·
    102 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Social Computing

    Skills you'll gain: Social Network Analysis, Network Analysis, Responsible AI, Graph Theory, Machine Learning, Applied Machine Learning, Research, Model Evaluation, Social Sciences, Statistical Analysis, Amazon Web Services, R Programming, Tensorflow, Data Ethics, Artificial Intelligence and Machine Learning (AI/ML), Research Design, Sociology, Driving engagement, Machine Learning Methods, Behavioral Economics

    4.3
    Rating, 4.3 out of 5 stars
    ·
    12 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    Skillshare

    Advanced Guide to Adobe InDesign CC: Pro Styles & Layouts

    Skills you'll gain: Adobe InDesign, Adobe Creative Cloud, Style Guides, Automation, Layout Design, Graphic Design, Typography, File Management

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Maryland, College Park

    Customer Value, Acquisition, and Retention

    Skills you'll gain: Customer Retention, Loyalty Programs, Brand Loyalty, Customer Relationship Management, Customer Insights, Marketing Analytics, Customer Acquisition Management, Marketing Effectiveness, Customer Engagement, Marketing Strategies, Return On Investment, Growth Strategies

    4.6
    Rating, 4.6 out of 5 stars
    ·
    17 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Indexing, Performance Optimization & Functions in SQL Server

    Skills you'll gain: Stored Procedure, Microsoft SQL Servers, Transact-SQL, Performance Tuning, Database Management, SQL, Database Design, Microsoft Copilot, System Monitoring, Debugging

    4.5
    Rating, 4.5 out of 5 stars
    ·
    12 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    A

    Arizona State University

    Selective Laser Sintering and Metal Laser Powder Bed Fusion

    Skills you'll gain: Manufacturing Processes, Equipment Design, Manufacturing and Production, Systems Of Measurement, Process Analysis, Process Control, Materials science, Laboratory Testing, Safety Training

    4.9
    Rating, 4.9 out of 5 stars
    ·
    24 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    Universidad Nacional Autónoma de México

    Proyecto final - Construyendo una aplicación profesional con Android

    Skills you'll gain: Android Development, Application Design, Android Studio, Mobile Development, Application Development, Prototyping, User Interface and User Experience (UI/UX) Design, Program Development, User Acceptance Testing (UAT), Development Testing, Extensible Markup Language (XML)

    4.8
    Rating, 4.8 out of 5 stars
    ·
    23 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U
    S

    Multiple educators

    Transformative Leadership in the Circular Economy

    Skills you'll gain: Leadership and Management, Sustainable Development, Sustainable Business, Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Systems Thinking, Brand Marketing, Change Management, Strategic Leadership, Professional Development, Waste Minimization, Packaging and Labeling, Business Leadership, Environment and Resource Management, Regulatory Compliance, Engineering Management, Market Opportunities, Key Performance Indicators (KPIs), Emerging Technologies, Digital Marketing

    Build toward a degree

    4.8
    Rating, 4.8 out of 5 stars
    ·
    16 reviews

    Beginner · Specialization · 1 - 3 Months

Searches related to service design

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服務模式的體驗、設計與創新:從痛點到賣點 (experience, design, and innovation of service models: from pain points to selling points)
1…358359360…756

In summary, here are 10 of our most popular service design courses

  • Power BI Capstone Project: Edureka
  • Empresa familiar: gestión, dirección y sucesión: ESADE Business and Law School
  • GenAI for Customer Journey Mapping: Coursera
  • Rapid Prototyping and Tooling: Arizona State University
  • Innovación en el mundo corporativo: UBITS
  • Social Computing: Johns Hopkins University
  • Advanced Guide to Adobe InDesign CC: Pro Styles & Layouts: Skillshare
  • Customer Value, Acquisition, and Retention: University of Maryland, College Park
  • Indexing, Performance Optimization & Functions in SQL Server: Microsoft
  • Selective Laser Sintering and Metal Laser Powder Bed Fusion: Arizona State University

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