Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Amazon Web Services
Skills you'll gain: Data-Driven Decision-Making, Data Lakes, Analytics, Data Architecture, Data Warehousing, Data Management, Data Analysis, Big Data, Business Analytics, Data Storage, Amazon Web Services, Machine Learning, Data Strategy
Mixed · Course · 1 - 4 Weeks

L&T EduTech
Skills you'll gain: Hydraulics, Chemical Engineering, Engineering Analysis, Mechanical Engineering, Process Engineering, Petroleum Industry, Engineering Calculations, Mathematical Modeling, Process Analysis, Oil and Gas
Intermediate · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Operations Management, Process Improvement, Revenue Management, Process Analysis, Business Operations, Lean Six Sigma, Operational Performance Management, Lean Methodologies, Operational Efficiency, Continuous Improvement Process, Service Management, Quality Management, Strategic Planning, Capacity Management
Intermediate · Course · 1 - 3 Months

University of Minnesota
Skills you'll gain: Goal Setting, Project Management, Storytelling, Intercultural Competence, Communication Strategies, Professional Development, Communication, Verbal Communication Skills, Persuasive Communication, Professional Networking, Cultural Diversity, Strategic Planning, Collaboration, Public Speaking, Smart Goals, Empathy, Self-Awareness, Planning, Leadership, Time Management
Beginner · Specialization · 3 - 6 Months
West Virginia University
Skills you'll gain: Sales Management, Sales Territory Management, General Sales Practices, Training and Development, Sales Process, Sales Strategy, Organizational Structure, Compensation Management, Recruitment, Employee Performance Management, Interviewing Skills
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: AWS SageMaker, AWS Identity and Access Management (IAM), Amazon Web Services, Model Deployment, Image Analysis, Amazon Elastic Compute Cloud, Amazon S3, Machine Learning Algorithms, Data Preprocessing, Convolutional Neural Networks, Computer Vision, Deep Learning, Machine Learning
Advanced · Guided Project · Less Than 2 Hours

Skills you'll gain: SQL, Database Design, Database Management, Relational Databases, Data Manipulation, Databases, Data Import/Export, PostgreSQL, Database Management Systems, Data Integrity
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Workflow Management, Spreadsheet Software, Project Management Software, Process Design, Data Entry, Excel Formulas, Automation, Data Import/Export, Data Management, Document Management, Collaborative Software, User Accounts
Beginner · Course · 1 - 3 Months

Wesleyan University
Skills you'll gain: Data Storytelling, Exploratory Data Analysis, Data Analysis, Data Visualization, Analytical Skills, Report Writing, Data Science, Data Management, Big Data, Statistical Analysis, Real Time Data, Research, Research Design
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Search Engine Optimization, Generative AI, Web Analytics and SEO, Keyword Research, Performance Analysis, Digital Marketing, Performance Measurement, Content Creation, Competitive Analysis, Semantic Web, Content Strategy, Artificial Intelligence, Web Content, Content Marketing, Content Development and Management, Analysis, Business Ethics, Ethical Standards And Conduct, Data Strategy
Intermediate · Course · 1 - 4 Weeks

Advancing Women in Tech
Skills you'll gain: Cloud Computing, Amazon S3, Amazon Web Services, Cloud Storage, Cloud Services, Thought Leadership, Technology Strategies, Product Management, Business
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Microsoft Azure, Data Visualization, Microsoft Excel, Internet Of Things, Cloud Storage, Data Storage Technologies, Data Import/Export, Data Pipelines
Beginner · Guided Project · Less Than 2 Hours