Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

Skills you'll gain: User Feedback, Customer Insights, Customer experience improvement, Analysis, Small Business Accounting, Social Media, Business, Marketing Communications
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Amazon S3, SQL, Data Storage Technologies, IT Automation, Cloud Infrastructure, Performance Analysis
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Integration Testing, Middleware, Data Integration, Business Process Automation, Software Installation, Property Management Systems, System Configuration, Application Development, Development Testing
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Javascript and jQuery, Systems Integration
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: CI/CD, Cloud Development, Cloud Applications, Continuous Integration, Amazon Web Services, Continuous Deployment, Amazon CloudWatch, Authentications, Cloud Deployment, Development Environment, AWS Kinesis, Software Development Tools, Identity and Access Management, Scalability, Git (Version Control System)
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Modeling, Enterprise Resource Planning, Dashboard, Business Intelligence, Data Visualization Software, Workflow Management, Pivot Tables And Charts, Data Import/Export, Extract, Transform, Load, Data Integration, Microsoft Excel, Data Transformation, Data Security, Scripting
Mixed · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Google Cloud Platform, Cloud Infrastructure, Kubernetes, Cloud Applications, Identity and Access Management, Cloud Services, Generative AI Agents, Cloud Computing, Cloud Storage, Containerization, Virtual Machines, Network Infrastructure, Serverless Computing, Data Storage Technologies, General Networking, Virtual Networking, Scalability
Beginner · Course · 1 - 3 Months

Skills you'll gain: vSphere Networking and Storage, Cloud Engineering, Cloud Storage, Cloud Infrastructure, Cloud Computing, Virtual Machines, Data Management
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Jira (Software), User Story, Agile Software Development, Agile Project Management, Sprint Planning, Agile Methodology, Backlogs, Collaborative Software, Issue Tracking, GitHub, User Accounts
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Social Media Management, Email Marketing, Advertising Campaigns, Campaign Management, Social Media, Customer Insights, Professional Networking, Professional Development
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: UI/UX Research, Data Presentation, Business Analysis, Customer Insights, Data Analysis, Scheduling
Intermediate · Course · 1 - 3 Months

New York Institute of Finance
Skills you'll gain: Financial Market, Supply Chain Management, Financial Systems, Market Trend, Market Dynamics, FinTech, Financial Services, Market Analysis, Supplier Relationship Management, Banking, Stakeholder Analysis
Intermediate · Course · 1 - 4 Weeks