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Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.


Popular Customer Service Courses and Certifications


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    Packt

    Securing Compute, Storage, and Databases in Azure

    Skills you'll gain: Microsoft Azure, Cloud Security, Data Security, Kubernetes, Security Controls, Hardening, Database Architecture and Administration, Identity and Access Management, Data Storage Technologies, Infrastructure Security, Data Storage, Role-Based Access Control (RBAC), System Configuration, Continuous Monitoring, Encryption, Key Management, Containerization, Data Governance

    Intermediate · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Getting Started with Google Kubernetes Engine - 简体中文

    Skills you'll gain: Kubernetes, Containerization, Google Cloud Platform, Application Deployment, Cloud-Native Computing, Docker (Software), Cloud Computing, Cloud Infrastructure, Identity and Access Management, Command-Line Interface

    Intermediate · Course · 1 - 3 Months

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    EDUCBA

    Image Captioning with TensorFlow & Streamlit

    Skills you'll gain: Amazon Elastic Compute Cloud, Amazon Web Services, Model Deployment, Tensorflow, Image Analysis, Convolutional Neural Networks, Feature Engineering, Data Preprocessing, Deep Learning, Applied Machine Learning, Application Development, Recurrent Neural Networks (RNNs), Model Evaluation

    Mixed · Course · 1 - 4 Weeks

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    EDUCBA

    Talend ETL: Design, Optimize & Apply Workflows

    Skills you'll gain: Metadata Management, Extract, Transform, Load, Data Integration, Data Pipelines, Data Processing, Java, Data Import/Export, Data Transformation, Software Documentation, Data Storage Technologies, Debugging

    Mixed · Course · 1 - 4 Weeks

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    Microsoft

    CRM Integration and AI for Customer Management

    Skills you'll gain: AI Personalization, Personalized Service, Customer Engagement, Customer experience improvement, Customer Relationship Management (CRM) Software, Customer Retention, Sales Strategy, Customer Relationship Management, Workflow Management, Sales, Customer Insights, Customer Data Management, AI Enablement, AI Workflows, Microsoft Copilot, Predictive Analytics, Debugging, Data Ethics, Responsible AI, Trend Analysis

    Advanced · Course · 1 - 4 Weeks

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    Packt

    Intermediate Projects and Advanced UiPath Concepts

    Skills you'll gain: Web Scraping, Robotic Process Automation, Debugging, Business Process Automation, HR Tech, Test Automation, Automation, Workflow Management, Application Frameworks, Data Entry, Data Integration, Data Management, Employee Onboarding

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    كيفية استخدام التطبيق كونستانت كونتاكت

    Skills you'll gain: Email Marketing, Marketing Analytics, Customer Engagement, Direct Marketing, Analysis, Customer Communications Management, Customer Relationship Management, User Accounts, Account Management

    Beginner · Guided Project · Less Than 2 Hours

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    Packt

    Linux in the Cloud

    Skills you'll gain: Linux Administration, Linux Servers, Virtual Networking, Infrastructure As A Service (IaaS)

    Intermediate · Course · 1 - 4 Weeks

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    Coursera

    Construire votre audience sur Facebook Audience Insights

    Skills you'll gain: Target Audience, Facebook, Marketing Analytics, Customer Insights, Social Media Marketing

    Beginner · Guided Project · Less Than 2 Hours

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    Pearson

    CompTIA Cloud CV0-003: Unit 7

    Skills you'll gain: CI/CD, Disaster Recovery, Infrastructure as Code (IaC), Business Continuity, Continuous Deployment, Cloud Computing, Continuous Integration, Version Control, Cloud Infrastructure, Automation, Data Storage Technologies, Configuration Management, Project Documentation

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    كيفية تقييم أداء حملتك الإعلانية على موقع بنترست

    Skills you'll gain: Pinterest, Advertising Campaigns, Digital Advertising, Performance marketing, Content Performance Analysis, Customer Insights, Social Media Campaigns, Campaign Management, Advertising, Performance Reporting, Web Analytics, Report Writing, Marketing Analytics, Digital Marketing, Marketing Management

    Beginner · Guided Project · Less Than 2 Hours

  • G

    Google Cloud

    Work with Gemini Models in BigQuery - Deutsch

    Skills you'll gain: Google Gemini, Generative AI, Google Cloud Platform, SQL, Artificial Intelligence and Machine Learning (AI/ML), Big Data, Predictive Modeling, Customer Relationship Management

    Intermediate · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer service courses

  • Securing Compute, Storage, and Databases in Azure: Packt
  • Getting Started with Google Kubernetes Engine - 简体中文: Google Cloud
  • Image Captioning with TensorFlow & Streamlit: EDUCBA
  • Talend ETL: Design, Optimize & Apply Workflows: EDUCBA
  • CRM Integration and AI for Customer Management: Microsoft
  • Intermediate Projects and Advanced UiPath Concepts: Packt
  • كيفية استخدام التطبيق كونستانت كونتاكت: Coursera
  • Linux in the Cloud: Packt
  • Construire votre audience sur Facebook Audience Insights: Coursera
  • CompTIA Cloud CV0-003: Unit 7: Pearson

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