Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

Skills you'll gain: Microsoft Azure, Cloud Security, Data Security, Kubernetes, Security Controls, Hardening, Database Architecture and Administration, Identity and Access Management, Data Storage Technologies, Infrastructure Security, Data Storage, Role-Based Access Control (RBAC), System Configuration, Continuous Monitoring, Encryption, Key Management, Containerization, Data Governance
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Kubernetes, Containerization, Google Cloud Platform, Application Deployment, Cloud-Native Computing, Docker (Software), Cloud Computing, Cloud Infrastructure, Identity and Access Management, Command-Line Interface
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Amazon Elastic Compute Cloud, Amazon Web Services, Model Deployment, Tensorflow, Image Analysis, Convolutional Neural Networks, Feature Engineering, Data Preprocessing, Deep Learning, Applied Machine Learning, Application Development, Recurrent Neural Networks (RNNs), Model Evaluation
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Metadata Management, Extract, Transform, Load, Data Integration, Data Pipelines, Data Processing, Java, Data Import/Export, Data Transformation, Software Documentation, Data Storage Technologies, Debugging
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: AI Personalization, Personalized Service, Customer Engagement, Customer experience improvement, Customer Relationship Management (CRM) Software, Customer Retention, Sales Strategy, Customer Relationship Management, Workflow Management, Sales, Customer Insights, Customer Data Management, AI Enablement, AI Workflows, Microsoft Copilot, Predictive Analytics, Debugging, Data Ethics, Responsible AI, Trend Analysis
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Web Scraping, Robotic Process Automation, Debugging, Business Process Automation, HR Tech, Test Automation, Automation, Workflow Management, Application Frameworks, Data Entry, Data Integration, Data Management, Employee Onboarding
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Email Marketing, Marketing Analytics, Customer Engagement, Direct Marketing, Analysis, Customer Communications Management, Customer Relationship Management, User Accounts, Account Management
Beginner · Guided Project · Less Than 2 Hours

Packt
Skills you'll gain: Linux Administration, Linux Servers, Virtual Networking, Infrastructure As A Service (IaaS)
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Target Audience, Facebook, Marketing Analytics, Customer Insights, Social Media Marketing
Beginner · Guided Project · Less Than 2 Hours

Pearson
Skills you'll gain: CI/CD, Disaster Recovery, Infrastructure as Code (IaC), Business Continuity, Continuous Deployment, Cloud Computing, Continuous Integration, Version Control, Cloud Infrastructure, Automation, Data Storage Technologies, Configuration Management, Project Documentation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Pinterest, Advertising Campaigns, Digital Advertising, Performance marketing, Content Performance Analysis, Customer Insights, Social Media Campaigns, Campaign Management, Advertising, Performance Reporting, Web Analytics, Report Writing, Marketing Analytics, Digital Marketing, Marketing Management
Beginner · Guided Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Google Gemini, Generative AI, Google Cloud Platform, SQL, Artificial Intelligence and Machine Learning (AI/ML), Big Data, Predictive Modeling, Customer Relationship Management
Intermediate · Course · 1 - 4 Weeks