Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

University of Maryland, College Park
Skills you'll gain: Data Storytelling, Digital Transformation, Data-Driven Decision-Making, Business Transformation, Data Presentation, Agile Project Management, Business Analytics, Strategic Decision-Making, Data Strategy, Analytics, Business Intelligence, Agile Methodology, Storytelling, Customer experience strategy (CX), Presentations, Microsoft Power Platform, Data Literacy, Applied Machine Learning, Leadership, Stakeholder Communications
Beginner · Specialization · 3 - 6 Months

California Institute of the Arts
Skills you'll gain: Video Editing, Cinematography, Creativity, Video Production, Adobe Premiere, Storytelling, Aesthetics, Editing, Design Elements And Principles
Beginner · Course · 1 - 3 Months

Skills you'll gain: Microsoft Power Automate/Flow, Email Automation, Verification And Validation, Document Management, Microsoft Excel, Data Import/Export, Staff Management, Intranet, Microsoft 365, Spreadsheet Software
Beginner · Guided Project · Less Than 2 Hours

Amazon Web Services
Skills you'll gain: Amazon Bedrock, Generative AI Agents, Retrieval-Augmented Generation, Prompt Engineering, Generative AI, AI Workflows, AI Orchestration, LLM Application, Amazon Web Services, Context Management, Amazon S3
Beginner · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Android Development, Android Studio, Software Testing, Mobile Development, Java, Development Testing, Unit Testing, Application Development, Integration Testing, User Interface (UI), Data Persistence
Mixed · Course · 1 - 4 Weeks

University of Florida
Skills you'll gain: Lean Methodologies, Patient-centered Care, Patient Safety, Patient Flow, Scientific Methods, Medical Management, Health Systems, Continuous Quality Improvement (CQI), Healthcare Industry Knowledge, Care Management, Capacity Management
Mixed · Course · 1 - 3 Months

The Hong Kong University of Science and Technology
Skills you'll gain: Social Sciences, Science and Research, Research Design, Surveys, Qualitative Research, Research, Research Methodologies, Sociology, Political Sciences, Experimentation, Anthropology, Economics
Beginner · Course · 1 - 3 Months

digital.auto
Skills you'll gain: Software Development Life Cycle, Software Development, Embedded Software, Software Architecture, Systems Architecture, Microservices, Digital Transformation, Virtualization, Artificial Intelligence
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: New Product Development, Product Development, Product Design, Design Thinking, Persona Development, Innovation, Prototyping, Market Research, Ideation, Target Market, Product Requirements, Wireframing, Customer Insights
Build toward a degree
Beginner · Course · 1 - 3 Months

Skillshare
Skills you'll gain: Instagram, Canva (Software), Content Performance Analysis, Web Content Accessibility Guidelines, Image Quality, Photography, Social Media Content, Marketing Psychology, Photo Editing, Content Creation, Marketing Design, Social Media Marketing, Graphic and Visual Design, Content Strategy, Driving engagement, Social Media, Productivity, Video Production, Drive Engagement, Creative Design
Beginner · Specialization · 1 - 3 Months

Packt
Skills you'll gain: Identity and Access Management, Application Security, Secure Coding, Security Testing, Information Systems Security, Cyber Security Assessment, Security Engineering, Security Controls, Risk Management Framework, Cybersecurity, Authentications, Threat Modeling, Network Security, Risk Management, Infrastructure Security, Data Security, Continuous Monitoring, Software Development Life Cycle, Authorization (Computing), Cryptography
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Competitive Analysis, Market Opportunities, Strategic Thinking, Business Strategy, New Business Development, Market Analysis, Business Analysis, Entrepreneurship, Risk Analysis, Business Modeling, Analysis, Innovation, Business Research, Growth Strategies
Intermediate · Guided Project · Less Than 2 Hours