• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Service Design

Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.


Popular Service Design Courses and Certifications


  • Status: Free Trial
    Free Trial
    U

    University of Maryland, College Park

    Transforming Your Company's Data Analytics

    Skills you'll gain: Data Storytelling, Digital Transformation, Data-Driven Decision-Making, Business Transformation, Data Presentation, Agile Project Management, Business Analytics, Strategic Decision-Making, Data Strategy, Analytics, Business Intelligence, Agile Methodology, Storytelling, Customer experience strategy (CX), Presentations, Microsoft Power Platform, Data Literacy, Applied Machine Learning, Leadership, Stakeholder Communications

    5
    Rating, 5 out of 5 stars
    ·
    17 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    California Institute of the Arts

    The Art of Filmmaking: Foundations of Time and Space

    Skills you'll gain: Video Editing, Cinematography, Creativity, Video Production, Adobe Premiere, Storytelling, Aesthetics, Editing, Design Elements And Principles

    4.9
    Rating, 4.9 out of 5 stars
    ·
    9 reviews

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Automize Monthly Report Creation with Power Automate

    Skills you'll gain: Microsoft Power Automate/Flow, Email Automation, Verification And Validation, Document Management, Microsoft Excel, Data Import/Export, Staff Management, Intranet, Microsoft 365, Spreadsheet Software

    4.4
    Rating, 4.4 out of 5 stars
    ·
    28 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    A

    Amazon Web Services

    Generative AI Applications with Amazon Bedrock

    Skills you'll gain: Amazon Bedrock, Generative AI Agents, Retrieval-Augmented Generation, Prompt Engineering, Generative AI, AI Workflows, AI Orchestration, LLM Application, Amazon Web Services, Context Management, Amazon S3

    4.8
    Rating, 4.8 out of 5 stars
    ·
    13 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    V

    Vanderbilt University

    Capstone MOOC for "Android App Development"

    Skills you'll gain: Android Development, Android Studio, Software Testing, Mobile Development, Java, Development Testing, Unit Testing, Application Development, Integration Testing, User Interface (UI), Data Persistence

    4.4
    Rating, 4.4 out of 5 stars
    ·
    69 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of Florida

    Fixing Healthcare Delivery 2.0: Advanced Lean

    Skills you'll gain: Lean Methodologies, Patient-centered Care, Patient Safety, Patient Flow, Scientific Methods, Medical Management, Health Systems, Continuous Quality Improvement (CQI), Healthcare Industry Knowledge, Care Management, Capacity Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    44 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Preview
    Preview
    T

    The Hong Kong University of Science and Technology

    Social Science Approaches to the Study of Chinese Society Part 1

    Skills you'll gain: Social Sciences, Science and Research, Research Design, Surveys, Qualitative Research, Research, Research Methodologies, Sociology, Political Sciences, Experimentation, Anthropology, Economics

    4.7
    Rating, 4.7 out of 5 stars
    ·
    51 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    d

    digital.auto

    SDV 101: Introduction to Software Defined Vehicles

    Skills you'll gain: Software Development Life Cycle, Software Development, Embedded Software, Software Architecture, Systems Architecture, Microservices, Digital Transformation, Virtualization, Artificial Intelligence

    4.7
    Rating, 4.7 out of 5 stars
    ·
    24 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Managing the New Product Development Process

    Skills you'll gain: New Product Development, Product Development, Product Design, Design Thinking, Persona Development, Innovation, Prototyping, Market Research, Ideation, Target Market, Product Requirements, Wireframing, Customer Insights

    Build toward a degree

    4.8
    Rating, 4.8 out of 5 stars
    ·
    11 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    S

    Skillshare

    Create Easy Instagram Reels with Canva

    Skills you'll gain: Instagram, Canva (Software), Content Performance Analysis, Web Content Accessibility Guidelines, Image Quality, Photography, Social Media Content, Marketing Psychology, Photo Editing, Content Creation, Marketing Design, Social Media Marketing, Graphic and Visual Design, Content Strategy, Driving engagement, Social Media, Productivity, Video Production, Drive Engagement, Creative Design

    Beginner · Specialization · 1 - 3 Months

  • P

    Packt

    CISSP Crash Course

    Skills you'll gain: Identity and Access Management, Application Security, Secure Coding, Security Testing, Information Systems Security, Cyber Security Assessment, Security Engineering, Security Controls, Risk Management Framework, Cybersecurity, Authentications, Threat Modeling, Network Security, Risk Management, Infrastructure Security, Data Security, Continuous Monitoring, Software Development Life Cycle, Authorization (Computing), Cryptography

    4.2
    Rating, 4.2 out of 5 stars
    ·
    9 reviews

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera

    Analyzing Macro-Environmental Factors Using Creately

    Skills you'll gain: Competitive Analysis, Market Opportunities, Strategic Thinking, Business Strategy, New Business Development, Market Analysis, Business Analysis, Entrepreneurship, Risk Analysis, Business Modeling, Analysis, Innovation, Business Research, Growth Strategies

    4.7
    Rating, 4.7 out of 5 stars
    ·
    109 reviews

    Intermediate · Guided Project · Less Than 2 Hours

Searches related to service design

service design thinking
medical device design
effective service innovation by design in hotel management
free service design
designing and building ai products and services
business service design
服務模式的體驗、設計與創新:從痛點到賣點 (experience, design, and innovation of service models: from pain points to selling points)
1…375376377…756

In summary, here are 10 of our most popular service design courses

  • Transforming Your Company's Data Analytics: University of Maryland, College Park
  • The Art of Filmmaking: Foundations of Time and Space: California Institute of the Arts
  • Automize Monthly Report Creation with Power Automate: Coursera
  • Generative AI Applications with Amazon Bedrock: Amazon Web Services
  • Capstone MOOC for "Android App Development": Vanderbilt University
  • Fixing Healthcare Delivery 2.0: Advanced Lean: University of Florida
  • Social Science Approaches to the Study of Chinese Society Part 1: The Hong Kong University of Science and Technology
  • SDV 101: Introduction to Software Defined Vehicles: digital.auto
  • Managing the New Product Development Process: University of Colorado Boulder
  • Create Easy Instagram Reels with Canva: Skillshare

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok