About this Course
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100% online

Start instantly and learn at your own schedule.
Flexible deadlines

Flexible deadlines

Reset deadlines in accordance to your schedule.
Hours to complete

Approx. 19 hours to complete

Suggested: 5 weeks 2-5 hours per week...
Available languages

English

Subtitles: English
100% online

100% online

Start instantly and learn at your own schedule.
Flexible deadlines

Flexible deadlines

Reset deadlines in accordance to your schedule.
Hours to complete

Approx. 19 hours to complete

Suggested: 5 weeks 2-5 hours per week...
Available languages

English

Subtitles: English

Syllabus - What you will learn from this course

Week
1
Hours to complete
4 hours to complete

Introduction to Applying TPS or Lean to Healthcare

Toyota Production System (TPS) or Lean has allowed Toyota to become the number one automobile manufacturer in the world by progressively improving the quality and reliability of their products. The System of Profound Knowledge developed by the American, W. Edward Deming is the basis for TPS or Lean. This system has now been adapted to healthcare by Virginia Mason Medical Center and Denver Health with exciting results. You will be introduced to the 4 principles of TPS, as well as the TPS House that illustrates how the various tools of TPS fit together to continually add value to the care of patients. The challenges faced by both health systems will be discussed and their approaches to transforming their delivery systems described. When Lean is applied to healthcare, patient care improves, and both patient mortality and the cost of care decrease. Applying Lean to healthcare systems can revolutionize how healthcare is delivered. ...
Reading
5 videos (Total 42 min), 3 readings, 2 quizzes
Video5 videos
Why Toyota Production System (Lean)?9m
What are the Fundamental Principles of Lean (TPS)?11m
How Does a Health System Implement Lean (TPS)?9m
How and Why Did Denver Health Adopt Lean?6m
Reading3 readings
Implementing Lean (TPS)10m
Additional Resources10m
Glossary of Lean Terms10m
Quiz1 practice exercise
Introduction to Applying TPS or Lean to Healthcare20m
Week
2
Hours to complete
4 hours to complete

Waste Reduction

Waste is a huge problem in modern health care. It has been estimated that 30-60% of all that we do is wasteful and is not of value. Lean has categorized 8 forms of waste allowing everyone on the front lines to recognize waste and work to remove it. 5S is a very helpful tool that can be used early in the implementation of lean and can remove clutter and quickly improve efficiency. A major form of waste is the excessive use of diagnostic tests, as well as delayed or missed diagnosis. In this session you will be introduced to the 8 forms of waste, the use of 5S, how illness scripts can be used to create a tiered diagnostic list, and how Bayes Theorem can be used to select the highest yield tests. Using this approach diagnosticians can more quickly and cost effectively arrive at diagnoses. Waste is the foundation of Lean and by removing waste we can progressively increase the value of patient care. ...
Reading
5 videos (Total 46 min), 2 readings, 2 quizzes
Video5 videos
5S8m
Reducing Waste in Diagnostic Testing (Part 1)9m
Reducing Waste in Diagnostic Testing (Part 2)7m
Reducing Waste in Diagnostic Testing (Part 3)9m
Reading2 readings
Lesson 2 Waste Reduction10m
Additional Resources10m
Quiz1 practice exercise
Waste in Health Care20m
Week
3
Hours to complete
3 hours to complete

Standardized Work and Preparing for Value Stream Mapping

Standardized work is an absolute necessity for improvement. Without standardized work there can be no improvement. This is one of the most difficult concepts to relay to those on the front lines particularly physicians, who call this "cookbook medicine". In this module the philosophy behind creating standardized work is reviewed, and the importance of everyone on the front line participating in creating and continually modifying standardized work emphasized. You will be introduced to tools that will help you to effectively design standardized work: the spaghetti diagram and the Time Observation Sheet. Lead Time, Cycle Time and Takt Time will be defined. You will learn how time the individual steps of a work process. You will also learn how to use a percentage load chart to calculate how many workers are required to meet production demand. ...
Reading
5 videos (Total 36 min), 1 reading, 2 quizzes
Video5 videos
Standardized Work (Part 2)6m
Standardized Work (Part 3)7m
Standardized Work (Part 4)6m
Medication Administration Video6m
Reading1 reading
Standardized Work10m
Quiz1 practice exercise
Standardized Work20m
Week
4
Hours to complete
3 hours to complete

Value Stream & Process Mapping, RIEs, and Leveling Flow

Value stream mapping is at the heart of TPS or Lean. Using the Time Observation Sheets you will learn how to fill out a Value Stream Map, including determining WIP (work in progress) depicting physical movement and process flow along with information flow, and assessing when work is value-added and when it is non-value added. Value stream maps are used to identify bottlenecks and wasteful steps in a work process and then process mapping and rapid improvement events (RIEs) can be used to remove these wasteful processes and impediments to workflow. Finally you will be introduced to the principles of leveling both under elective and emergency treatment conditions. Applying these tools can dramatically improve efficiency and productivity without increasing overall manpower. ...
Reading
7 videos (Total 50 min), 1 reading, 2 quizzes
Video7 videos
Value Streams (Part 2)6m
Process Mapping7m
Rapid Improvement Events (RIE)8m
Leveling Flow (Part 1)4m
Leveling Flow (Part 2)6m
Leveling Clinic Flow - Lakesha Cotton8m
Reading1 reading
Value stream and Process Mapping, and RIEs10m
Quiz1 practice exercise
Value Stream & process mapping, RIE, and leveling20m

Instructor

Avatar

Frederick S. Southwick, MD

Professor
College of Medicine

About University of Florida

The University of Florida (UF) is recognized nationally and internationally as a leader in academic excellence, both on campus and online. Ranked in the top 20 of Public Universities, the University of Florida is the state’s oldest university and has a long established tradition of academic excellence. ...

Frequently Asked Questions

  • Once you enroll for a Certificate, you’ll have access to all videos, quizzes, and programming assignments (if applicable). Peer review assignments can only be submitted and reviewed once your session has begun. If you choose to explore the course without purchasing, you may not be able to access certain assignments.

  • When you purchase a Certificate you get access to all course materials, including graded assignments. Upon completing the course, your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.

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