Lean or Toyota Production System (TPS) is responsible for revolutionizing the auto industry by creating highly reliable and safe cars and trucks. In this course healthcare providers, administrators, engineers, and healthcare professional students will be taught how to apply the principles and tools of Lean to health care. They will learn how to identify and remove of waste, design standardized work, apply 5S, map Value streams, create process maps, conduct rapid improvement events (RIEs), level workflow, use A3 forms and Paredo charts, apply error proofing, and create effective visual controls. The instructional videos minimize Lean technical language, and include patient cases to make the lessons more appealing to students in healthcare. Acknowledging that patients are very different from cars we have carefully adapted Lean to health care and call our system: Patient-centered Healthcare Delivery System (PHDS). The name and abbreviation emphasize two key principles taught in our course: 1. Just like PhDs the scientific method must be continually applied when creating plans to improve our systems of care. 2. All improvements must be made looking through the eyes of patients. Armed with this new knowledge students will be able to design and implement sustainable healthcare delivery system improvements.
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Fixing Healthcare Delivery 2.0: Advanced Lean
University of FloridaAbout this Course
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Coursera Labs
Includes hands on learning projects.
Learn more about Coursera Labs Approx. 16 hours to complete
English
Could your company benefit from training employees on in-demand skills?
Try Coursera for BusinessFlexible deadlines
Reset deadlines in accordance to your schedule.
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Coursera Labs
Includes hands on learning projects.
Learn more about Coursera Labs Approx. 16 hours to complete
English
Could your company benefit from training employees on in-demand skills?
Try Coursera for BusinessOffered by
Syllabus - What you will learn from this course
4 hours to complete
Introduction to Applying TPS or Lean to Healthcare
4 hours to complete
5 videos (Total 42 min), 3 readings, 2 quizzes
4 hours to complete
Waste Reduction
4 hours to complete
5 videos (Total 46 min), 2 readings, 2 quizzes
2 hours to complete
Standardized Work and Preparing for Value Stream Mapping
2 hours to complete
5 videos (Total 36 min), 1 reading, 2 quizzes
3 hours to complete
Value Stream & Process Mapping, RIEs, and Leveling Flow
3 hours to complete
7 videos (Total 50 min), 1 reading, 2 quizzes
Reviews
- 5 stars82.05%
- 4 stars12.82%
- 2 stars2.56%
- 1 star2.56%
TOP REVIEWS FROM FIXING HEALTHCARE DELIVERY 2.0: ADVANCED LEAN
by CTJul 5, 2020
Great videos and exercises to practice what you learned!
by DJMay 17, 2020
An exceptionally well designed course. Dr Frederick Southwick taught very impressively throughout the course. The assignments were also great.
by RSJan 10, 2021
Fantastic delivery of content and practical exercises. I got a lot out of this course.
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