About this Course
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Flexible deadlines

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Approx. 17 hours to complete

English

Subtitles: English
Learners taking this Course are
  • Medical Doctors
  • Consultants

100% online

Start instantly and learn at your own schedule.

Flexible deadlines

Reset deadlines in accordance to your schedule.

Approx. 17 hours to complete

English

Subtitles: English

Syllabus - What you will learn from this course

Week
1
1 hour to complete

Introduction: Who is Caring for Mary?

6 videos (Total 44 min), 1 reading, 1 quiz
6 videos
Who is Caring for Mary Overview3m
Introduction7m
Who was Caring for Mary?16m
Quality, Safety and Healthcare Delivery Systems10m
Systems and Quality3m
1 reading
Module 1 Reading list10m
1 practice exercise
Who is Caring for Mary20m
Week
2
1 hour to complete

Applying Manufacturing Principles to Improve Healthcare

5 videos (Total 43 min), 1 reading, 1 quiz
5 videos
Lessons We Can Learn From Industry, Part I4m
Value Streams Digging Deeper9m
Lessons We Can Learn from Industry Part II14m
Lessons We Can Learn From Industry, Part III12m
1 reading
Module 2 Reading10m
1 practice exercise
Applying Manufacturing Principles to Improve Healthcare20m
Week
3
2 hours to complete

Healthcare Requires Teamwork

5 videos (Total 62 min), 1 reading, 1 quiz
5 videos
Teamwork in Healthcare: How well do we work in teams?14m
Athletic Principles in Healthcare15m
Launching and Coaching Healthcare Teams16m
Overview of TeamSTEPPS12m
1 reading
Module 3 Reading10m
1 practice exercise
Healthcare Requires Teamwork20m
Week
4
3 hours to complete

Understanding and Preventing Human Error Part I

5 videos (Total 50 min), 1 reading, 2 quizzes
5 videos
Medical Errors the Human Toll11m
To Err Is Human12m
Plan-Do-Study-Act15m
Little Problems Workarounds7m
1 reading
Module 4 Reading10m
1 practice exercise
Understanding and Preventing Human Error Part I20m
4.7
29 ReviewsChevron Right

14%

got a tangible career benefit from this course

Top reviews from Fixing Healthcare Delivery

By JGMar 7th 2016

I learned a lot about the humane perspective on healthcare delivery and how to have the proper bedside manner for your patients.

By SAFeb 25th 2016

Excellent Course with a great potential to impact the health system(s) out there.\n\nBless you Dr. Fred!

Instructor

Avatar

Frederick S. Southwick, MD

Professor
College of Medicine

About University of Florida

The University of Florida (UF) is recognized nationally and internationally as a leader in academic excellence, both on campus and online. Ranked in the top 10 of Public Universities, the University of Florida is the state’s oldest university and has a long established tradition of academic excellence. ...

Frequently Asked Questions

  • Once you enroll for a Certificate, you’ll have access to all videos, quizzes, and programming assignments (if applicable). Peer review assignments can only be submitted and reviewed once your session has begun. If you choose to explore the course without purchasing, you may not be able to access certain assignments.

  • When you purchase a Certificate you get access to all course materials, including graded assignments. Upon completing the course, your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.

More questions? Visit the Learner Help Center.