About this Course

2,580 recent views

Learner Career Outcomes

14%

got a tangible career benefit from this course

100% online

Start instantly and learn at your own schedule.

Flexible deadlines

Reset deadlines in accordance to your schedule.

Approx. 17 hours to complete

English

Subtitles: English

Learner Career Outcomes

14%

got a tangible career benefit from this course

100% online

Start instantly and learn at your own schedule.

Flexible deadlines

Reset deadlines in accordance to your schedule.

Approx. 17 hours to complete

English

Subtitles: English

Instructor

Image of instructor, Frederick S. Southwick, MD

Frederick S. Southwick, MD 

Professor
College of Medicine
13,535 Learners
2 Courses

Offered by

University of Florida logo

University of Florida

Syllabus - What you will learn from this course

Week
1

Week 1

1 hour to complete

Introduction: Who is Caring for Mary?

1 hour to complete
6 videos (Total 44 min), 1 reading, 1 quiz
6 videos
Who is Caring for Mary Overview3m
Introduction7m
Who was Caring for Mary?16m
Quality, Safety and Healthcare Delivery Systems10m
Systems and Quality3m
1 reading
Module 1 Reading list10m
1 practice exercise
Who is Caring for Mary20m
Week
2

Week 2

1 hour to complete

Applying Manufacturing Principles to Improve Healthcare

1 hour to complete
5 videos (Total 43 min), 1 reading, 1 quiz
5 videos
Lessons We Can Learn From Industry, Part I4m
Value Streams Digging Deeper9m
Lessons We Can Learn from Industry Part II14m
Lessons We Can Learn From Industry, Part III12m
1 reading
Module 2 Reading10m
1 practice exercise
Applying Manufacturing Principles to Improve Healthcare20m
Week
3

Week 3

2 hours to complete

Healthcare Requires Teamwork

2 hours to complete
5 videos (Total 62 min), 1 reading, 1 quiz
5 videos
Teamwork in Healthcare: How well do we work in teams?14m
Athletic Principles in Healthcare15m
Launching and Coaching Healthcare Teams16m
Overview of TeamSTEPPS12m
1 reading
Module 3 Reading10m
1 practice exercise
Healthcare Requires Teamwork20m
Week
4

Week 4

3 hours to complete

Understanding and Preventing Human Error Part I

3 hours to complete
5 videos (Total 50 min), 1 reading, 2 quizzes
5 videos
Medical Errors the Human Toll11m
To Err Is Human12m
Plan-Do-Study-Act15m
Little Problems Workarounds7m
1 reading
Module 4 Reading10m
1 practice exercise
Understanding and Preventing Human Error Part I20m
4.7
29 ReviewsChevron Right

Top reviews from Fixing Healthcare Delivery

By JGMar 7th 2016

I learned a lot about the humane perspective on healthcare delivery and how to have the proper bedside manner for your patients.

By SAFeb 25th 2016

Excellent Course with a great potential to impact the health system(s) out there.\n\nBless you Dr. Fred!

Frequently Asked Questions

  • Once you enroll for a Certificate, you’ll have access to all videos, quizzes, and programming assignments (if applicable). Peer review assignments can only be submitted and reviewed once your session has begun. If you choose to explore the course without purchasing, you may not be able to access certain assignments.

  • When you purchase a Certificate you get access to all course materials, including graded assignments. Upon completing the course, your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.

More questions? Visit the Learner Help Center.